Brian Anger Email and Phone Number
Brian Anger's Location
Irvine, California, United States, United States
Brian Anger's Contact Details
Brian Anger work email
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Brian Anger personal email
n/a
Brian Anger phone numbers
About Brian Anger
I am an experienced software engineering leader with a strong background in test automation and continuous integration (CI) systems. I have a passion for building teams of elite engineers, recruiting and hiring the best and providing them with the resources and support to develop into rock stars. I love to work on anything that makes developers more efficient: source code tools, continuous integration/delivery systems, metric capture and analytics, and test automation, amongst other things.
Brian Anger's Current Company Details
Brian Anger Work Experience Details
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Director, Service TechnologiesBlizzard Entertainment Dec 2021 - PresentIrvine, Ca, Us
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Group Technical ManagerBlizzard Entertainment Mar 2017 - Dec 2021Irvine, Ca, UsI lead the Service Technologies software engineering group, providing web sites, applications, machine learning pipelines, and other solutions to deliver an epic level of customer support to Blizzard players and internal teams. My direct reports have typically been ~6 technical leads and a live operations producer, with a total reporting count of ~30 engineers.Some highlights so far:* Set technical vision, set priorities, forecasted and budgeted for software engineering efforts. Collaborated with internal team members, executive staff, and partner teams to establish objectives and priorities for the software engineering team. * Increased delivery performance and developer effectiveness by designing new and migrating existing solutions to take advantage of modern cloud technologies, specifically Terraform, Docker, Kubernetes, Kibana, and Grafana.* Led change from four- to two-week sprints, doubling release frequency and eliminating overhead buffer. Focused on continued evolution towards continuous delivery, including shift to trunk-based development for most projects and increased focus on automated testing, deployment verification, and alerting. * Shipped new features and technical improvements to an in-house CRM solution, including self-service and representative-driven workflows, support for new game releases, and CS representative experience enhancements. Increased reliability of CRM solution to over 99.9% in 2018, ensuring CS representatives could consistently deliver epic support to Blizzard’s customers. * Shipped new features and technical improvements to the Blizzard support web site.* Created Blizzard’s GDPR solution, including customer request intake, collection and aggregation of data from other Blizzard departments, and data delivery systems. * In partnership with Blizzard's Global Insights team, established a near-real-time machine learning solution to identify toxic behavior in Blizzard games and apply penalties on toxic players accounts.
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Technical LeadBlizzard Entertainment Oct 2012 - Mar 2017Irvine, Ca, Us* Managed and led Battle.net Engineering Systems group (six technical leads, one architect, 40 total engineers) as interim Group Technical Manager from October 2016 through January 2017, providing private and public cloud management, big data collection and analytics, continuous integration, test automation frameworks, and other solutions to improve developer efficiency at Blizzard Entertainment.* Managed and led embedded Battle.net Engineering Systems teams (four technical leads, 25-30 total reports) providing functional automation, stress testing, deployment and live service verification, and continuous integration solutions for Blizzard games and services.* Provided critical feedback on automation efforts throughout game teams and streamlined the scope of embedded automation teams to ensure smooth, successful launches of World of Warcraft: Legion, Overwatch, StarCraft II: Legacy of the Void, Hearthstone: Whispers of the Old Gods, and two Hearthstone adventures.* Managed and led automation infrastructure team of six to ten software engineers focused on building shared solutions for engineering productivity across Blizzard.* Screened, interviewed, and hired a technical lead for World of Warcraft automation efforts, and more than 30 full-time and intern software engineers and test engineers.* Designed and implemented an automated service for creating and executing continuous integration jobs based on a source-controlled, easy to read and edit job definition. Launched company-wide in 2015 and have onboarded several organizations at Blizzard to this CI solution.* Designed and led development of a test reporting and analytics solution utilized by three game development teams and Battle.net to track and investigate test results across regular CI builds.* Designed and led development of ASP.net RESTful web services for an automated stress testing solution that was utilized to minimize risk associated with traffic spikes around product launches.
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Senior Software Development Engineer In TestMicrosoft Corporation Jul 2004 - Sep 2012Redmond, Washington, Us* Managed team of six agency temporary test engineers over thirty months responsible for testing third-party online stores to appear in Windows Media Player.* Managed four agency temporary test engineers for manual testing of Windows Media Player 12.* Managed one summer intern and co-managed another, both of which were later hired as full-time SDET employees at Microsoft.* Led team of seven SDETs, planning and coordinating team and individual efforts, for three months during Windows 8 Beta and RC milestones.* Led daily “shiproom” feature team triage at the end of a development milestone for an internal service deployment used for self-hosting Windows Store web services and associated client.* Developed code for deployment of Windows Store certification automated testing infrastructure consisting of a number of physical servers, VM hosts, and automated testing VMs created from auto-generated VM template.* Developed over 100 PowerShell scripts and batch files used for configuration, investigation, and monitoring of Windows Store services.* Developed shared automation for Microsoft Office SharePoint Server 2007, Windows Media Player 12, and Windows Store.* Defined and enforced test software coding standards as a member of, and since 2009, a leader of design and code review teams.* Reviewed product designs and hundreds of developer code changes to proactively identify bugs prior to their introduction into code repository.* Designed and implemented initial infrastructure used for Windows Media Player automated testing in Windows 7 and beyond.* Developed web automation platform used for all web testing in Office organization starting with Office 2007 as part of four-person virtual team.* Drove testability, self-host, code coverage, and performance efforts across feature teams to improve test coverage and product performance.* Owned performance micro-benchmarking process for Microsoft Office SharePoint Server 2007. -
Part-Time Software EngineerGeneral Dynamics Ais May 2003 - Sep 2003Fairfax, Va, UsDeveloped software and mathematical formulas used to analyze search results of indexed audio. -
Software Engineer--Summer InternLockheed Martin May 2002 - Aug 2002Bethesda, Md, UsDeveloped software to test exciter hardware used in radar systems.Created web database application used for content management. -
Systems Engineer--Summer InternLockheed Martin Jun 2001 - Aug 2001Bethesda, Md, UsDeveloped software to test systems in surface ship undersea warfare.
Brian Anger Skills
Test Automation
C#
C++
Javascript
Powershell
Asp.net
Performance Testing
Html
Testability
T Sql
Css
Brian Anger Education Details
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University At BuffaloComputer Science -
University At BuffaloComputer Engineering
Frequently Asked Questions about Brian Anger
What company does Brian Anger work for?
Brian Anger works for Blizzard Entertainment
What is Brian Anger's role at the current company?
Brian Anger's current role is Director of Service Technologies at Blizzard Entertainment.
What is Brian Anger's email address?
Brian Anger's email address is br****@****ger.com
What is Brian Anger's direct phone number?
Brian Anger's direct phone number is +194938*****
What schools did Brian Anger attend?
Brian Anger attended University At Buffalo, University At Buffalo.
What are some of Brian Anger's interests?
Brian Anger has interest in Collecting Antiques, Electronics, Investing, Reading, The Arts, Collecting.
What skills is Brian Anger known for?
Brian Anger has skills like Test Automation, C#, C++, Javascript, Powershell, Asp.net, Performance Testing, Html, Testability, T Sql, Css.
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