Briana Calhoun Email & Phone Number

Seattle, Washington

Hunter Army Airfield, Ga

• Responsible for coordinating a 700 home housing area for military and civilian families• Implemented and maintained office waste stream reduction program and found sustainable alternatives for event materials• Developed and delivered training for six new staff members• Awarded for consistently and accurately maintaining all files, records and reports• Professionally communicated with residents, teammates, and prospects both orally and in writing• Regularly exceeded assignment and leasing goals

Savannah, Georgia Area

• Managed phone and email inquiries about the property while creating and closing reservations• Instigated an office recycling program and compiled weekly data to track and report on program goals• Trained all hotel employees on new conservation policies and initiatives• Dealt with customer issues and complaints in a professional and expeditious manner• Completed sales and marketing trips off site to local corporate clients and potential new accounts• Completed all paperwork and computer data entry quickly and correctly with attention to detail

Savannah, Georgia Area

• Developed, maintained and executed an annual garden plan• Maintained the garden beds, composting, and irrigation systems• Conducted weekly lessons for pre K, summer camp, and afterschool kids about garden topics• Coordinated groups of 20-60 volunteers multiple times a year for garden work days• Organized multiple opportunities throughout the year for adult community members to learn in the garden

Fort Polk, La

• Worked in a 1000 unit apartment complex of military families• Provided strong customer service to residents by coordinating the move in and out process including:o Explained and completed lease paperwork with residents o Calculated and processed payments and refundso Conducted tours of homes and neighborhood facilities for prospective residentso Entered all lease information and memos into the Yardi property management system• Addressed resident questions, complaints, and maintenance work orders by phone and in person• Scheduled and completed maintenance work orders in Yardi daily, ran weekly maintenance reports• Regularly used Microsoft Word, Excel and Outlook to complete daily tasks and reports• Worked independently to keep an accurate record of all neighborhood assets in Yardi, Excel spreadsheets, and office files• Worked as part of a team on neighborhood holiday events and to ensure a friendly work environment

Tualatin, Or

• Assisted with animal care and treatment in a fast paced emergency environment• Worked with efficiency and organization while cleaning and restocking hospital• Worked independently with minimal supervision• Utilized in-house software program to track treatments, lab work, and billing charges

Eugene, Or

• Lead 90 minute campus tours for large groups of potential students and their families• One of four ambassadors out of the 24 person staff to be rehired for a second year• Answered questions about campus programs and services, student experience, and the community• Called prospective students to learn about their interests and answer questions about the university• Facilitated campus recruitment events by giving tours, staffing information booths, and participating in panel discussions• Retained and recalled large amounts of information• Attended two two-day retreats focusing on customer service skills and public speaking

Portland, Or

• Office manager for the Better Living Show, an environmental trade show, March 2008-2011o Communicated with customers, sponsors, and vendors to provide information and solve problemso Coordinated move-in and move-out activities in a timely manner o Organized office operations and procedures• Researched and contacted over 200 publications and organizations to advertise the show and distribute self-written press releases• Utilized web and html knowledge to create and maintain a Myspace and Facebook page for the show• Compiled and organized extensive data in Excel spreadsheets

Master Of Engineering - Meng, Transportation And Highway Engineering

B.S., Environmental Studies

Activities and Societies: Environmental Leadership Program, Spring 2009 • Monitored and collected data on western pond turtle populations.

Education record

Activities and Societies: National Honor Society

Master'S Degree, Transportation And Highway Engineering