Briana Rojas Email & Phone Number

• Managed front desk operations, including greeting clients, scheduling appointments, and handling payments. • Created front desk staff schedules, ensuring adequate coverage during peak hours while optimizing labor costs. • Handle phone inquiries, emails, and walk-ins, providing clients with information about services, pricing, and promotions. • Coordinate with stylists and technicians to manage daily schedules and optimize client flow. • Maintain salon inventory, order supplies, and ensure all products are well-stocked and displayed. • Process payments, manage the point-of-sale system, and handle cash, credit, and other payment methods. • Resolve client complaints or issues professionally and efficiently, ensuring high levels of customer satisfaction. • Oversee and train front desk staff, ensuring they provide excellent customer service. • Assist in marketing efforts, including managing social media accounts and promoting special offers.

•Managed front desk operations, including greeting clients, scheduling appointments, and handling payments.•Handle phone inquiries, emails, and walk-ins, providing clients with information about services, pricing, and promotions. • Coordinate with stylists and technicians to manage daily schedules and optimize client flow.•Process payments, manage the point-of-sale system, and handle cash, credit, and other payment methods.

• Greeted and assisted customers, providing product recommendations based on their needs and preferences. • Maintained a clean and organized store environment to enhance the shopping experience. • Handled cash, credit, and debit transactions, consistently maintaining accurate sales records. • Assisted in visual merchandising, including setting up displays and organizing products.

• Greet clients warmly, manage appointment scheduling, and ensure smooth daily operations. • Assisted stylists with client preparation, including hair washing, setting up stations, and cleaning up after appointments. • Maintained a clean and welcoming salon environment, including managing laundry, organizing supplies, and ensuring compliance with health and safety standards. • Handle phone inquiries, emails, and walk-ins, providing clients with information about services, pricing, and promotions.

Associate Of Science - As, Business Administration And Management, General

Activities and Societies: The National Society of Leadership and Success

Education record

Cosmetology