Briana Serrano, Mba Email and Phone Number

- As People Ops Manager, I cultivated company culture, improved the work environment, boosted employee satisfaction, and streamlined hiring for a startup.- Streamlined recruitment, onboarding, and employee experience, bringing in 100+ employees and increasing headcount by 43% in 2020. - Established Diversity & Inclusion Committee, driving recruitment and inclusion practices, resulting in a 20% increase in workplace diversity.- Managed a $150K budget to implement 2 software systems, reducing HR tools from 7 to 3, and supported fundraising and compliance efforts.

- As the People Ops Lead, I provided HR support and developed programs for organizational growth during scaling. - Acted as the CEO's go-to person for people-related matters, collaborating with department executives to expand their teams.- Implemented a performance management system that boosted productivity and satisfaction through goal setting and career development.- Negotiated and implemented cost-effective employee benefits, reducing HR costs by 8% while maintaining competitive offerings and improving satisfaction.

- I managed essential HR operations and day-to-day activities, including payroll, benefits administration, drafting employment agreements, employee recognition and retention, and offsite planning. - I developed and executed a comprehensive leadership development program for People Leaders across all functional areas- I implemented a data-driven approach to talent management, leveraging HR analytics and workforce planning to identify procedural gaps, and increase the speed of tactical processes and compliance activities.

Acted as a Project Management Intern for HR and IT teams. • I implemented a comprehensive due diligence process for the merger and acquisition department. • I created a template for IT integrations to maximize the due diligence process, standardizing the approach and enabling efficient evaluations in current and future integration projects. • I developed checklists and guidelines for new software requirements, streamlining the contract signing process and addressing all necessary considerations before finalizing agreements. • I produced an interactive IT onboarding website, providing new hires with a comprehensive introduction to the company and department.