Briana Sumpter Email & Phone Number

• Develop and implement human resources policies, programs, and procedures that align with our business objectives and values• Manage the recruitment and selection process for new team members, including job posting, resume screening, interviewing, and onboarding• Develop and deliver training and development programs to enhance employee skills and knowledge, and ensure compliance with legal and ethical standards• Manage compensation and benefits programs, including salary and bonus structures, health insurance, retirement plans, and other benefits• Manage performance review process and provide coaching and support to team members to improve performance and achieve goals• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances• Ensure compliance with legal and regulatory requirements, including labor laws, equal employment opportunity, and safety standardsMonitor team performance and provide coaching, training, and support as needed to ensure the team's success• Recruit, hire, and onboard new team members as needed to meet sales goals• Develop and maintain a positive team culture that fosters collaboration, teamwork, and a commitment to excellence• Provide regular reports and updates to the supervisor or director on team performance, market trends, and business opportunities• Ensure compliance with legal, ethical, and professional standards in all team activities

Atlanta

Manage and coordinate all aspects of the real estate transaction process, including listing, selling, and closing• Act as the main point of contact for clients, real estate agents, lenders, title companies, and other parties involved in the transaction• Coordinate and schedule inspections, appraisals, and other necessary appointments• Prepare and review contracts, addendums, and other transaction-related documents• Monitor and ensure that all deadlines are met• Keep all parties informed of the progress of the transaction• Work closely with the real estate agents to ensure that all necessary information is obtained and that all paperwork is completed accurately and on time• Ensure that all transaction-related documents are filed and stored correctly• Maintain accurate and up-to-date records of all transactions

Atlanta, Ga

• Assists with contract preparation, execution, and submission to compliance team.• Perform regular support tasks for team including: appointment setting and calendar management, client correspondence, and follow up.• Cultivates marketing and advertising materials to expand client reach including flyers, social media advertising, and grassroots campaigns.• Entered details such as payments, account information and call logs into the computer system.• Implemented marketing strategies which resulted in 12% growth of customer base.• Responded to customer requests via telephone and email.

Atlanta, Ga

• Answered telephone inquiries from clients, vendors and the public.• Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.• Monitored and screened visitors to verify accessibility to inter-office personnel.• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.• Kept reception area clean and neat to give visitors a positive impression of the company.• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.• Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.

Greater Atlanta Area

• Answered multiple-line switchboard and directed calls to appropriate destination.• Managed master calendar for conference rooms and private offices.• Relayed all sales promotions and general information about membership.• Provided onsite technical support for office phone lines and internet.• Managed weekly audit of employee expense reports and reconciliation.• Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.• Prepared packages for shipment, pickup or courier delivery to customers.• Provided clerical support to company employees, including copying, faxing and file management.

Greater Nashville Area, Tn

• Evaluated and responded to incoming sales leads and requests for technical support assistance.• Maintained high departmental standards for quality and productivity metrics.• Worked closely with team members to meet or exceed all customer service requirements.• Demonstrated professionalism and courtesy with customers at all times.• Appropriately documented all transactions and pertinent interactions.

• Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.• Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.• Directed and coordinated marketing activities and policies to promote products and services.• Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.• Developed and managed communications strategies, plans and budgets.

• Assist in the recruitment and selection process, including job posting, resume screening, scheduling interviews, and onboarding• Develop and maintain positive relationships with team members, stakeholders, and partners to promote a positive team culture and enhance employee engagement and retention• Assist in maintaining accurate and up-to-date HR records and files• Provide administrative support to the Human Resources Manager as needed

Assist in creating and executing promotions plans for artists and their music• Research and compile contact lists for radio stations, DJs, and other media outlets• Assist in pitching artists and their music to radio stations, DJs, and other media outlets• Coordinate and manage artist interviews and appearances with media outlets• Provide administrative support to the Promotions Manager as needed

• Assist in creating and executing marketing plans for our record studio services• Research and compile contact lists for potential clients, including musicians, producers, and other industry professionals• Assist in developing and creating marketing materials, such as brochures, flyers, and social media posts• Coordinate and manage studio tours and client visits• Provide administrative support to the Marketing Manager as needed