Briana Sumpter Email & Phone Number

• Develop and implement human resources policies, programs, and procedures that align with our business objectives and values
• Manage the recruitment and selection process for new team members, including job posting, resume screening, interviewing, and onboarding
• Develop and deliver training and development programs to enhance employee skills and knowledge, and ensure compliance with legal and ethical standards
• Manage compensation and benefits programs, including salary and bonus structures, health insurance, retirement plans, and other benefits
• Manage performance review process and provide coaching and support to team members to improve performance and achieve goals
• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances

Atlanta

• Manage and coordinate all aspects of the real estate transaction process, including listing, selling, and closing
• Act as the main point of contact for clients, real estate agents, lenders, title companies, and other parties involved in the transaction
• Coordinate and schedule inspections, appraisals, and other necessary appointments
• Prepare and review contracts, addendums, and other transaction-related documents
• Monitor and ensure that all deadlines are met
• Keep all parties informed of the progress of the transaction

Atlanta, GA

• Assists with contract preparation, execution, and submission to compliance team.
• Perform regular support tasks for team including: appointment setting and calendar management, client correspondence, and follow up.
• Cultivates marketing and advertising materials to expand client reach including flyers, social media advertising, and grassroots campaigns.
• Entered details such as payments, account information and call logs into the computer system.
• Implemented marketing strategies which resulted in 12% growth of customer base.
• Responded to customer requests via telephone and email.

Atlanta, GA

• Answered telephone inquiries from clients, vendors and the public.
• Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
• Kept reception area clean and neat to give visitors a positive impression of the company.

Greater Atlanta Area

• Answered multiple-line switchboard and directed calls to appropriate destination.
• Managed master calendar for conference rooms and private offices.
• Relayed all sales promotions and general information about membership.
• Provided onsite technical support for office phone lines and internet.
• Managed weekly audit of employee expense reports and reconciliation.
• Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.

Greater Nashville Area, TN

• Evaluated and responded to incoming sales leads and requests for technical support assistance.
• Maintained high departmental standards for quality and productivity metrics.
• Worked closely with team members to meet or exceed all customer service requirements.
• Demonstrated professionalism and courtesy with customers at all times.
• Appropriately documented all transactions and pertinent interactions.

• Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
• Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
• Directed and coordinated marketing activities and policies to promote products and services.
• Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
• Developed and managed communications strategies, plans and budgets.

• Assist in the recruitment and selection process, including job posting, resume screening, scheduling interviews, and onboarding
• Develop and maintain positive relationships with team members, stakeholders, and partners to promote a positive team culture and enhance employee engagement and retention
• Assist in maintaining accurate and up-to-date HR records and files
• Provide administrative support to the Human Resources Manager as needed

• Assist in creating and executing promotions plans for artists and their music
• Research and compile contact lists for radio stations, DJs, and other media outlets
• Assist in pitching artists and their music to radio stations, DJs, and other media outlets
• Coordinate and manage artist interviews and appearances with media outlets
• Provide administrative support to the Promotions Manager as needed

• Assist in creating and executing marketing plans for our record studio services
• Research and compile contact lists for potential clients, including musicians, producers, and other industry professionals
• Assist in developing and creating marketing materials, such as brochures, flyers, and social media posts
• Coordinate and manage studio tours and client visits
• Provide administrative support to the Marketing Manager as needed