Briana Vangosen Email & Phone Number

Scottsdale, Arizona

• Working in fast-paced, high-volume environments, fulfilling all job requirements in high pressure and time-sensitive situations • Striving to obtain ultimate customer satisfaction while producing highest possible sales through upselling merchandise, communicating product knowledge, and understanding the wants and needs of different types of consumers

Scottsdale, Arizona

• Trained new servers, guiding them through steps of service and restaurant procedures• Executed tasks working in both an individual and team environment to ensure excellent customer service • Promoted a friendly and welcoming environment to gain loyal customers

Glendale, Arizona

• Managed and calculated inventory against inbound freight to guarantee sufficient equipment is on hand prior to train arrival and to resolve any discrepancies• Corresponded with customers and train masters to verify location and proper arrival times of inbound freight and to also guarantee safe and efficient inbound and outbound train coordination • Completed daily yard verifications and checkpoint inspections to confirm data integrity, reconcile all inaccurate unit numbers, and to ensure proper billing by unit number and destination of all intermodal units