Brian Barry Email & Phone Number

New York, NY, US

• Provide strategic guidance and operational expertise to clients in creating and scaling their customer success and professional services organizations. Lead go-to-market (GTM) strategy alignment with corporate.
• Portfolio Modernization: Transform traditional service models into expert services focused on subscription and recurring revenue, enabling predictable growth and improved financial outcomes.
• Operational Excellence: Build robust global operations teams focused on scaling customer success functions, reducing costs through Centers of Excellence (COE), and improving customer experiences through enhanced.
• Digital First Customer Experiences: Create personalized customer experiences leveraging cloud technologies, AI, and automation.
• Partner Ecosystem Expansion: Design and implement partner strategies that expand delivery capabilities and enhance partner readiness.

Boston, Massachusetts, US

Accountable for annual planning and forecasting, overseeing service portfolio management, capacity planning, KPIs, revenue operations, and continuous process improvement. Developed and executed unified GTM strategies encompassing strategic design, partner engagement, organizational alignment, performance measurement, and operational execution. Designed.

Boston, Massachusetts, US

Led service portfolio development, continuous improvement, and supporting enablement initiatives. Conducted comprehensive market and competitive analysis to localize offering strategies. Spearheaded the transformation of internal and partner sales and delivery models, modernizing legacy services into scalable, recurring revenue subscription offerings.

San Francisco, California, US

• Accountable for global forecast discipline and health, driving cross-company programs and innovation. Led global initiatives focused on optimizing processes, improving field productivity, and maximizing revenue.
• Modernized sales process; improved forecast accuracy; accelerated deal velocity by 20%.
• Established Pipeline Council and Weekly Insight Program; ensuring consistent approach to creation, prioritization, and measurement of demand generation. Collaborated strategically with global leadership to solve.
• Created offshored compliance function to accelerate opportunities, mitigate risk, improve data quality.
• Accelerated resource allocation capability by 60% within first 6 months. Created time-to-staff visibility and weekly updates to align leaders. Defined and consolidated roles. Redesigned organization to align with.

Houston, Texas, US

• Led global GTM strategy and service portfolio modernization for BMC’s Customer Success Cloud Services. Focused on transforming service offerings, optimizing global delivery operations, and driving growth through a.
• Service Portfolio Modernization: Increased service adoption by 400% and deal size by 30% by transitioning custom offerings to outcome-based services. Developed the BMC Accelerate! portfolio, which focused on delivering.
• Partner Strategy & Delivery: Successfully integrated global delivery teams, streamlining processes and increasing efficiency for high-value customer solutions. Developed a partner ecosystem that expanded service.

Houston, Texas, US

• Hired to build and lead WW Business Transformation organization to drive adoption of high-value customer solutions and integrate into standard GTM model. Designed multi-year roadmaps. Led due diligence of multiple.
• Established Transformation Practice; transitioned GTM from technical services to business outcomes focused on measurable business value. Identified roles needed and executed hiring plan and strategy. Created new.
• Successfully integrated WW organization with 150+ technical, transformation, and pre-sales architects with global delivery capability under single organization to sell and deploy high-value customer solutions..
• Increased efficiency and reduced costs; designed high and low-touch Customer Success operating models; implemented organizational change to support them; led development of best practices to efficiently drive Customer.

Austin, Texas, US

• Developed sales strategy, service portfolio, GTM, and execution plans for the middleware business, including security, analytics, HW, and the emerging cloud market
• Created and drove sales plays to meet incremental revenue targets
• Designed and implemented programs to maximize customers’ business value from their existing investments while simultaneously expanding Oracle’s consulting and product opportunities
• Collaborated with extended leadership team to ensure alignment of consulting activities with corporate goals, business mix, and product introductions
• Led insights with business sponsors by defining vision, identifying critical success factors and establishing key performance indicators enabling measurable success.

Austin, Texas, US

• Provided organizational strategy and leadership on the consulting sales and delivery of portal, content management, BPM, and Web 2.0 products
• Implemented highly complex, diverse technology portfolios
• Led a team of 30 technologists, ensuring conformance to budgets, financial targets, deliverables and overall contracted specifications
• Developed annual business plan to ensure revenue and booking targets were met.
• Created partnership program that became standard operating procedure for establishing vendor relationships

US

Dallas, TX, US

Dublin 2, IE