Brian Biesecker Email & Phone Number

Falls Church, Virginia, US

• IIDIQ PM, FEMA IT Operations: Manage $300 million IDIQ contract responsible for providing mission-critical Enterprise O&M support for FEMA:
• Oversee 300+ technical staff and managers supporting 28 unique task orders, including development of and support for dynamic leadership team, general talent pool, and outstanding team culture.
• Manage all day-to-day technical operations, P&L, financial overview, and accountability to both FEMA and BAE leadership.
• Help lead IT strategy planning activities, showcasing deep current-state knowledge and future vision of state-of-the-art technology and IT best practices.
• Consistently exceed all financial targets for Orders, Revenue, EBITA, ROS, and Direct Labor.

Plano, Texas, US

• Responsible for O&M support for 48 mission-critical enterprise systems. Expanded the program into new support areas leading to increased revenue exceeding 160% of target goal in 2018.
• Led effort to develop & implement real-time monitoring system allowing advanced troubleshooting to achieved five 9’s high availability rating for mission critical systems.
• Developed and refined an innovative customer IT Operations support matrix and application support costing model. Matrix is now used to create annual support cost estimates for all enterprise systems, accounting for 80%.
• Led development of in-house CMDB (configuration management database) to track 2000 enterprise servers, including many aspects of server’s configuration.
• Developed best practices Operational Readiness Review (ORR) checklist now used as a checkpoint in SDLC (System Development Life Cycle). All systems now required to have this critical checklist completed prior to.

Falls Church, Virginia, US

• Program Manager, FEMA Enterprise O&M contract: (2008 – 2010) Oversaw $6.2 million annual program supporting FEMA’s IT Operations:
• Led and successfully completed FEMA’s IT Infrastructure Optimization Initiative Line of Business (ITILoB) effort for Department of Homeland Security.
• Created (SLAs) for 40+ enterprise applications, enhancing customer understanding of service quality, system availability, and support provided.
• Served as key member of FEMA Data Center consolidation team that mapped servers to systems, server hardware, on-site inventory, and server location. Project Manager, FEMA National Mass Evacuation Tracking System.

VP, Information Systems: (2001 – 2006) Managed IT department, including network engineering, IT security, telecommunications, help desk, and application development team. Implemented state-of-the-art workflow system that reduced DSO (Days Sales Outstanding) by 280%.Program Manager, U.S. Senate: (2005) Managed technical teams supporting multiple projects.

Oversaw corporate IT strategy and implementation focused on cutting-edge technologies deployed to achieve business goals and provide an excellent end user experience. Managed >40 technical staff in design, installation and management of company’s first wide area network (WAN) of +2,700 PCs. Led enterprise-wide effort to replace IBM mainframe environment.

Master Of Science (Ms), Information System Technology

Bachelor Of Science (Bs), Management Science