Responsible for managing all supply chain aspects of the company. Assists the CEO, COO and CFO in the aggressive and successful growth of the company. Provides leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.• Motivates and leads a high performance supply chain team. Provides mentoring and developmental opportunities to grow the current team. Attracts, recruits and retains required members of the team not currently in place.• Lead continuous improvement initiatives that drive the company to surpass safety, quality, and profitability objectives. Spearheads the development, communication and implementation of effective growth strategies and processes. Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the organization.• Responsible for the measurement and effectiveness of all internal and external supply chian processes. Provides timely, accurate and complete reports on the condition of the company.

Facilitated the education of approximately twenty masters and undergraduate students in an online, asynchronous environment. Created an environment that stimulates students’ active learning. Posted course materials and discussion starters, and observed student discussions and participated in them to further dialogue and learning. Graded and commented on all student assignments and participation.• Courses: OPS 571 – Operations Management, MGT 420 – Managing Quality in the Supply Chain, ISCOM 480 – Supply Chain Management Capstone, and OPS 420 – Operations Management Capstone

Developed and managed new services and tools that make Amazon Sellers’ operations processes more successful. Drove a new program that created, developed and ownned solutions that lead to a richer end to end seller experience often working directly with Sellers to understand their business needs and to help them improving their operations processes. Organized kaizen events to reduce cost and defects in the interaction between Sellers’ and Amazon’s ops processes. Addressed opportunities to reduce inbound defects created by Sellers, improve fulfillment costs, and decrease time to inbound sellers’ shipments. Worked with sellers and cross-functional teams of business managers, operations, software development, sales, account managers, legal and finance.

Lead a team of 8 - 10 project managers that provide support for the continued evolution of our fulfillment network. This team coordinates the resources needed in the launch of new fulfillment centers as well as capacity expansion projects in our existing locations with the goals of achieving all agreed upon timelines, staying within budget, driving standardization and consistency within our network. The team has a hand in all aspects of our fulfillment operations from safety, hiring, training, software testing, process roll-out, etc.

Responsible for all budgetary, people development and operations objectives in the Fulfillment Center. Managed and led a team of Operations and Area Managers, coached and mentored the team to ensure performance objectives are met, built positive employee relations and leadership bench strength within the Chambersburg, PA Fulfillment Center. Drove creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Lean / Six Sigma initiatives to enable individual functional areas and ultimately the FC to meet and exceed business plans. Measured performance, provided feedback, and held Ops / Area Managers accountable for their performance and the performance of their departments. Worked closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, IT Manager) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other staff initiatives.

From a field location and perspective, assisted in the strategic planning and coordination of the long-term vision and ongoing operations of the Inbound and Outbound operational areas for seven distributions centers. Provided on-site influence and support of managers, supervisors and teammates for a regional group of distribution centers. Maintained focus on safety, quality and productivity performance. Supported the development and rollout of Supply Chain Vision Initiatives.

Responsible for the process flow of a 1.5 million square foot distribution facility, servicing over 40 retail stores. Set daily and weekly goals for four operational departments. Developed hiring plans. Acted as a communication hub for building. Facilitated daily production meetings. Aided in executive recruiting and hiring process.

Managed 4 Area Managers and 120 direct manufacturing technicians. Responsible for staffing, productivity, quality, and budgeting. Took required action to ensure close adherence to quality standards. Set and achieved daily production goals. Ensured training and HR issues effectively managed for all employees.

Supervised 20-30 hourly technicians. Achieved daily production goals through innovative use of resources and motivating the team. Involved in Just In Time (JIT) training to all technicians and supervisors. Responsible for morale, quality, productivity, and safety of the Diffusion area.