Brian Blaszczyk Email & Phone Number

United States

Mundelein, IL, US

Lake Forest, IL, US

• Developed and managed IT and telecommunication infrastructure where total renovation saved the client thousands of dollars over five years.
• Managed 12 employees and resources throughout matrixed organization through technology implementations for a founder-led organization focused on sales of printers and IT support to customers.
• Designed major revamp that improved service, phone and intranet services and enhanced user experience.
• Led in-person system assessment review meetings with C-suite of potential clients focused on their current environments. Offered solutions on how to improve and overhaul current environments for future business needs..
• Obtained successful client wins and subsequently held client on-boarding plans to implement new technology, while staying on budget and within project scope.
• Managed IT projects from start to finish for clients using field engineers and help desk resources for all budget types.

New Bremen, OH, US

• Led project management for new sales, coordinating various local resources, from sale to final implementation, based on budget and man hours defined in the sale.
• Managed new office opening in Germany, along with smaller offices, by collaborating with local team members to ensure success of sales and service team.
• Managed territory from midwest to east coast to ensure sales and service teams could meet customer needs. Through updated process for customers that resulted in cost savings, reduced employee errors and injuries.
• Provided and launched new technology including training to all retailers within 16 state territory.
• Managed team of 10 employees and supported their professional development and managed issues and mentored them with their sales skillset to obtain new clients while maintaining current client base
• Performed application and database upgrades, and data migrations to hosted and held in-person IT support programs. and provided third-level support for all technology products to retailers within territory.

New Bremen, OH, US

• Collaborated directly with application vendors on application support, testing, and rollouts for line of business applications, to help improve end user experience and introduce new features.
• Provided third-tier support to assigned line of business applications, for end users within the organization.
• Performed upgrades, patches, and fixes to all applications, on demand and scheduled throughout the life cycle.
• Created and updated training documentation for end users throughout the organization.
• Made recommendations for future applications and updates for line of business applications.
• Worked with C-suite to create custom reports that could be automated, to help streamline business processes.

New Bremen, Ohio, US

• Implemented new inventory tracking and repair, replacement, compliance, and setup process for all technology assets for global company with 14,000 employees.
• Provided user support for multiple locations throughout the country through phone and remote administration.
• Maintained integrity of data that directly supported business applications.
• Maintained Windows and Novell servers, AD accounts, Windows workstations and Cisco LAN network.
• Tested, debugged, maintained, patched, installed and documented tier one and two data systems.
• Assisted in managing and making recommendations for overall life cycle of applications.

Bachelor'S Degree, Computer Systems Networking And Telecommunications

Associate Of Science - As