Accountable for the business development of new customers and account management/retention of existing customers for In-Line Inspection Services (ILI), Integrity Engineering Services and Non-Destructive Examination (NDE) services in the in the U.S. Typical sales cycle is between 1 to 3 years.• Developed a strong consultative sales strategy that enabled the discovery of new business opportunities at new and existing accounts resulting in growing sales target revenue from $5M to $20.5M.• Collaborated with various internal departments (data analysis, pipeline services, applications engineering, legal, etc.) to develop customized solutions that resulted in the close of several large turnkey projects• Worked with newly formed Integrity Engineering group to develop sales strategy that successfully complemented currently provided services in key accounts, resulting in successful market penetration for new services.• Participated in annual technical trainings on ILI technologies (MFL-A, MFL-C, MFL-L, Caliper, EMAT& XYZ) which enabled sales process to address current and future changes in industry or regulations. • Conducted technical sales presentations, trainings, and software demonstrations to technical authorities from existing and prospecting customers, effectively identifying and resolving pipeline integrity threats and risks.• Communicated the technical details of the ILI technology & TDW’s turnkey pipeline services (rental equipment, cleaning, survey/tracking, ILI, etc) which added significant value by being a complete solutions provider for small to midsize operators. • Utilized CRM System (Salesforce) to forecast, prospect, track new business development and market intelligence giving management & operations the info needed to make informed business decisions.

Accountable for the business development of new customers and the relationship building of key accounts. Focused the oil and gas pipeline, refinery, tank farm, and power generation sectors of the difficult to inspect ILI market. • Developed an aggressive cold call strategy to prospect more than 150 contacts which grew the business by 35% to achieve sales target ($2M).• Conducted technical presentations to over 40 pipeline operators generating new business and awareness of the ILI technology and capability.• Communicated the technical details of the ILI Process (UT technology, defect assessment method (B31.G), grouping algorithms, regulations) helping customers choose the best options to address their pipeline threats and risk. • Gathered key voice of customer requirements to provide to the R&D department which initiated the design of a new generation of ILI tool. • Executed cradle to grave service by prospecting new customers, conducting site visits to assess feasibility, quoting, and managing the project which resulted in excellent communication and customer satisfaction throughout the experience.