Brian Borders Email and Phone Number
Charlotte, NC, US
Brian Borders's Location
Charlotte Metro, United States, United States
Brian Borders's Contact Details
Brian Borders work email
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Brian Borders personal email
n/a
Brian Borders phone numbers
About Brian Borders
With over 30 years of experience and a track record of delivering over one billion dollars in revenue, I am passionate about helping businesses transform and thrive. Leveraging my background in leadership, strategy development, project and program management, vendor management, talent management, and process re-engineering, I recently founded 4Ps Consulting to provide specialized solutions for businesses looking to enhance their people, processes, projects, and partners.
Brian Borders's Current Company Details
Brian Borders Work Experience Details
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Co-Owner And Managing PartnerMayfield Consulting, Inc.Charlotte, Nc, Us
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Founder / Consultant4Ps Consulting Jun 2024 - PresentCharlotte, Nc, UsHelping Unlock Your Business Value Through People, Process, Projects, and Partners.Our boutique consultancy is dedicated to maximizing your business potential by aligning your current operations with your strategic objectives. With a collective experience spanning over a century, our team excels at uncovering hidden opportunities within your organization. Our proven track record includes a 97% increase in application completion rates, a 5% boost in customer satisfaction, and a 50% reduction in process completion times. Let us help you uncover the golden nuggets to improve your success.𝐖𝐡𝐚𝐭 𝐖𝐞 𝐃𝐨:• People / Talent Management: Unleash your talent base to drive success.• Process Optimization: Optimize and streamline how you operate.• Project Execution: Take your ideas to fruition• Partner / Vendor Management: Transform your vendors into partners• Fractional Resources: Move to the next levelFind out more at 4psconsulting.com -
Bank Transformation Strategic Execution ExecutiveUsaa Sep 2023 - Mar 2024San Antonio, Texas, UsLed team of ~90 Process Engineers, Program Managers, Automation Engineers and Business Process Managers in the execution of key Bank or Enterprise-wide initiatives and regulatory actions.• Implemented Customer Journey mapping process in response to regulatory requests, resulting in a 300% increase in the identification of risks and gaps in the process.• Redefined team workforce management capabilities including capacity tracking, skills inventory and tool and process standardization resulting in increased employee satisfaction and utilization. -
Vice President Of Talent Planning And Business OperationsLpl Financial Feb 2023 - Sep 2023San Diego, Ca, UsLed team responsible for Strategy, Governance and Implementation of Talent Management for 3000-person technology organization.• Developed standardized frameworks, routines, tools and processes to create holistic talent plans for functional areas. Deliverables include Talent Analytics, Performance Management, Development Programs and Agile Talent Deployment.• Successfully refined and implemented agile Well-Formed Teams framework within a 4-month timeframe, resulting in a 200% increase in compliance. This achievement comes after two years of unsuccessful previous attempts. -
Vp Of Business And Vendor ManagementLpl Financial Sep 2021 - Apr 2023San Diego, Ca, UsLed team responsible for the Technology Hardware/Software Vendor and Talent Strategy Management. • Vendor Team accountable for ~300 vendors with over $130MM in annual spend. • Implemented/refined series of vendor tools and processes including Quarterly Business Reviews, Risk Assessments, Scorecards, Risk Effectiveness, Vendor Consolidation and on-demand reporting resulting in over $15M in savings.• Increased team employee satisfaction by 18% through implementation of a wide range of initiatives, including bi-monthly career development sessions, employee-led work teams and redefining roles and responsibilities.• Technology liaison for corporate “Work from Anywhere” initiative, resulting in 20% reduction in needed office space.• Talent Strategy team responsible for creating/driving a holistic talent management strategy in conjunction with various stakeholders including: Human Capital, Talent Management, Technology Leads, Finance, etc
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Vice President: Vendor Relationship ManagerLpl Financial Feb 2021 - Aug 2021San Diego, Ca, UsResponsible for relationship management for ~100 software and hardware vendors with $90MM in annual spend
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Program Manager - Novant HealthCliftonlarsonallen Llp Apr 2019 - Feb 2021UsResponsible for the project and portfolio management for multiple lines of business including: Pharmacy, Neurology, Human Resource, Finance and Supply Chain Management at Novant Health.• Transformed project management function for several lines of business from non-standardized project by project methodology, to a holistic portfolio management with standardized processes, frameworks and tools.• Aided in the transformation from waterfall to agile methodology for several teams. -
Program Management And Procurement ExecutiveLive Oak Bank Mar 2016 - 2019Wilmington, Nc, UsResponsible for the creation and ongoing management of the Project and Vendor Management functions. • Directed end-to-end vendor management functions including: creation of framework, strategy and tools used for vendor selection and rationalization, contract negotiation, annual reviews and compliance.• Led project management office including: development of policies, procedures, tools and templates utilized to implement, govern and manage the corporate wide portfolio of projects.• Partnered with technology team to transition from waterfall to agile methodology -
Deposits And Card Operations ExecutiveBank Of America 2014 - 2015Charlotte, Nc, UsLead team of over 100 employees responsible for all end to end aspects of the Consumer Banking Card and Deposits Operations.• Integrated with Risk, Compliance and Fraud teams to ensure all regulatory components are factored into the Consumer operational processes.• Restructured and streamlined team to better align with business partners’ needs. Resulted in 20% efficiency saves. -
Digital Product Management ExecutiveBank Of America 2013 - 2014Charlotte, Nc, UsLed team responsible for the Online and Mobile Banking product management and customer experience for the Account Management functions within the authenticated space. This includes the maintenance and servicing of Checking, Savings, Mortgage, and credit card products. Also responsible for Personal Financial Management functionality, eAlerts, and Electronification of Documents
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Ecommerce Product Management ExecutiveBank Of America 2010 - 2013Charlotte, Nc, UsLed team responsible for the implementation and product management of BankAmerideals using early iterative design and design thinking principles; first true P&L product in digital space, with $15MM in annual revenue.Accountable for the design and implementation of the operational readiness for Person 2 Person payments capabilities (clearXchange).Led team responsible for the Online and Mobile Banking product management and customer experience for the Account Management functions within the authenticated space. • Team implemented over 60 projects including : Account overview redesign, streamlined eAlerts, enhanced Personal Financial Management functionality. Resulted in a 5% increase in customer satisfaction.• Additional responsibilities include: program design and execution, employee engagement, operational readiness, regulatory and legal compliance, and vendor management.
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Deposits Transformation ExecutiveBank Of America 2009 - 2010Charlotte, Nc, UsResponsible for assessing the impacts of the changing regulatory/consumer external environment, defining the business’ response to those changes and developing strategies, products, processes and services to meet customer needs and best position the company.• Led company’s industry leading response to Regulation E and NSF/OD fees, transforming the sales and service process related to these changes, introducing new Overdraft Protection solutions and service channels, including proactive customer alerts, and ATM Emergency cash functionality.• Launched new self-service focused eBanking checking product.
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Checking Pricing, Strategy And Processing ExecutiveBank Of America 2007 - 2009Charlotte, Nc, UsManaged strategy, design and implementation of projects affecting the processing and pricing of checking products and services including Value Added Services (VADS). • Led team with projects resulting in more than $800,000,000 in revenue. Total project budgets exceeded $20,000,000. • Responsible for managing a P&L of over $500,000,000.• Re-engineered account waiver policy and processes to drive consistency, resulting in more than $50,000,000 in collected revenue.
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Enterprise Operational Risk ManagerBank Of America 2006 - 2007Charlotte, Nc, UsAdvocate between risk and the line of business, applying a consistent framework and tools, including key risk indicators, risk assessments and issues management.• Led implementation of Information Asset Lifecycle framework: resulting in a streamlined six week process (benchmark four months) focusing on proactive identification of risk and root causes. • Created standard set of tools used to evaluate various business projects for operational risk.
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Ecommerce Online Application Strategy ManagerBank Of America 2005 - 2006Charlotte, Nc, UsLed team responsible for overall E-Commerce strategy and initiatives to streamline, standardize and enhance online product applications for new and existing customers.• Delivered more than 300,000 annual incremental unit sales and managed $4,500,000 in initiative spend.• Increased Online Deposit application completion rate by 97%: implemented in seven weeks (benchmark six months) resulting in 10,000 incremental monthly accounts. • Developed a strategy and approach for a common application: integrating applications, processes and services for product sales across channels and multiple products in the bank.
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Transition/Business Technology Program ManagerBank Of America 2003 - 2005Charlotte, Nc, UsResponsible for program management of Consumer Deposits technology and Fleet transition efforts including system enhancements, early transition items and product conversion. • Transition executive liaison, responsible for conveying key issues and opportunities while acting as cross-segment liaison for resolving significant issues and mitigating future risks.• Led Consumer Deposits team and project managers to decrease project life cycle time frame. (Business Requirements pass rate, Toll Gate Process, Estimation Process)• Developed strategic roadmap to reduce technical complexity to sell, fulfill and service deposit products.
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Manager, Strategic Design Engineering CenterBank Of America 2002 - 2003Charlotte, Nc, UsLed team in creating and defining the strategy and processes for the newly formed Strategic DEC area, through aligning of processes and deliverables with Six Sigma methodology. • Created process for strategic sessions in which cross-functional parties participated in joint sessions to define potential solutions, performed build vs. buy analysis and created multi-generation plans.• Managed eight concurrent cross functional teams that were accountable for the delivery of enterprise-wide service request initiatives. • Defined processes for managing software application design, improving cycle time from fifteen to four weeks.
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Project LeadSeurat Company 2000 - 2001Responsible for leading project teams on internal and external client engagements focused on end to end solutions.• Implemented a corporate-wide Knowledge Management system that included defining a strategic direction, documenting requirements, assessing and selecting technology and supervising a six person team. • Directed the technical architecture, requirements definition and implementation of the back-office interfaces/customizations for the Magnet commercial banking suite of applications for SunTrust Bank.
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Director Of Applications ServicesEltrax Systems Inc 2000 - 2000Managed relationship between sales force and clients, providing technical guidance and business support, creating project specifications, and developing the initial design and business plan. • Created high level proposals and strategies, as well as statements of work for various Internet related projects.• Revenue from these projects exceeded $2,000,000.• Created corporate sales training program and materials used for new sales personnel.
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ConsultantSelf Employeed 1997 - 1999Developed and Implemented Global Groupware/Intranet Strategies and Architecture that resulted in a defined strategic direction, cross-cultural knowledge sharing and integrated architecture.Re-designed Corporate Intranet using modular design and development techniques resulting in improved Information Architecture, lower Total Cost of Operation, improved Knowledge Management and an increased sense of corporate oneness.Designed and implemented various business applications including: customer feedback, warehouse inventory, and shipper tracking.
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ConsultantMitchell & Anderson Inc 1994 - 1996Designed and implemented corporate-wide computer training programs for various clients.
Brian Borders Skills
Strategy
Program Management
Risk Management
Cross Functional Team Leadership
Banking
Management
Project Management
Leadership
E Commerce
Analysis
Six Sigma
Relationship Management
Business Process Improvement
Strategic Planning
Process Improvement
Retail Banking
Requirements Analysis
Change Management
Business Strategy
Product Management
Internet Banking
Business Transformation
Team Building
Project Portfolio Management
Product Development
Business Planning
Budgets
Business Development
Budgeting
Customer Relations
Payments
P&l Management
Operational Risk Management
Strategy Development
People Management
Mentoring
Team Management
Process Engineering
New Business Development
Business Management
Transitions
Project Delivery
Negotiation
Continuous Improvement
Operations Management
Vendor Management
Portfolio Management
Project Management Office
Financial Services
Procurement
Brian Borders Education Details
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The University Of ToledoBusiness Administration -
The University Of ToledoMarketing; Sales
Frequently Asked Questions about Brian Borders
What company does Brian Borders work for?
Brian Borders works for Mayfield Consulting, Inc.
What is Brian Borders's role at the current company?
Brian Borders's current role is Co-Owner and Managing Partner.
What is Brian Borders's email address?
Brian Borders's email address is br****@****ial.com
What is Brian Borders's direct phone number?
Brian Borders's direct phone number is +170477*****
What schools did Brian Borders attend?
Brian Borders attended The University Of Toledo, The University Of Toledo.
What skills is Brian Borders known for?
Brian Borders has skills like Strategy, Program Management, Risk Management, Cross Functional Team Leadership, Banking, Management, Project Management, Leadership, E Commerce, Analysis, Six Sigma, Relationship Management.
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