Program lead for Corporate Technology Strategy initiatives.

• Chief of Staff for team of 50+ in I&CM Business Technology Office (BTO), driving conversations on technology strategy, delivering presentations and reporting to senior management and the Board, supporting oversight of day-to-day operations, writing business cases and securing sponsor funding, and managing budgets• Supported an organizational realignment by identifying gaps in the current structure, establishing a plan for teams that align with business priorities, and implementing a regular review of progress toward strategic goals • Managed new initiatives coordination for Capital Markets BTO, including assessments of change, plans for rollout, and testing of the new processes and technology• Program managed large-scale changes in the Capital Markets BTO, coordinating across teams to develop and execute operational readiness plans for programs such as the LIBOR-to-SOFR Reference Rate Transition• Established and managed a new data governance program for the Capital Markets division that aims to reduce operational incidents caused by data and technology changes• Managed initiative budgets, funding, and program plans for Capital Markets division’s LIBOR-to-SOFR Reference Rate Transition efforts

• Supporting technology strategy for Investments & Capital Markets division at Freddie Mac, helping understand the ways in which technology supports the business and identifying opportunities for efficiency and improvements• Manage new initiatives for Capital Markets, including assessments of change, plans for rollout, and testing of the new processes• Drive change management for capital markets business technology office, coordinating across teams to develop operational readiness plans • Developed and manage a new data governance program for Capital Markets division, including hosting a weekly forum to review the data governance impacts of proposed data and technology changes

• Managed the business operational readiness for Single Security rollout for a mortgage finance client, including multi-year plans across a variety a readiness metrics• Conducted a current state analysis of the project management processes in use by a client and developed recommendations for BPR and technology improvements (Financial Services client)• Managed operational and technology readiness for Capital Markets client’s LIBOR to SOFR transition• Assisted in the business rollout strategy for a new product affecting structured securities (CMOs) dealers and investors • Regularly created presentations for senior executives for strategic decision-making, business and financial planning, and informational briefings (including status updates)• Developed training and educational programs for new consultants with PPG• Mentored and shared career development strategies to junior consultants• Managed client relationships and new client growth in capital markets space

• Built a marketing strategy for Federal financial services client, utilizing demographic and behavioral data analysis to identify eight unique segments out of over 700,000 potential customers for the client to target in its outreach.• Developed go-to-market strategies for a Federal financial services client’s new voluntary credential program, as well as the outreach strategy for communicating these details to each of the stakeholder groups.• Developed a communications strategy for Director of Communications with a Federal financial services client to capture interest and participation from over 700,000 individuals and organizations.• Conducted market analysis for firm’s leadership by analyzing the total addressable market for potential firm expansion, researching the various competitive landscapes in multiple geographies and building insights. • Worked in support of realizing and operationalizing new organizational processes for a management consulting firm, impacting 23,000 people globally as part of a firmwide reorganization effort. Performed stakeholder analysis on firm's employees by coding qualitative responses from a statistically significant focus group, identifying themes and key phrases to detect trends in respondents’ attitudes regarding the change program. Analysis was presented to firm's senior leadership, signaling which areas of the change program needed greater leadership and investment.• Developed social media outreach strategy based on industry and academic best practices to help financial services client grow participation in a voluntary certification market offering.

• Ranked by Financial Times as one of the top 30 MBA programs in the world, Warwick Business School is leading the way in innovative business school programs and offers a highly specified MBA path.• WBS Scholarship recipient• Conducted management consulting project with a local non-profit organization, helping raise awareness through strategic marketing solutions.• Served as Class Secretary for MBA cohort, representing the views of the students before the school administration.• Served as MBA Ambassador, helping to promote the school through various events.• Served on Consulting and Strategy Network Committee to help strategize various paths of growth for the WBS networks.• Competed in the Hult Prize international case competition in London, presenting a plan to address food insecurity through entrepreneurship and education.

LEADERSHIP AND PERSONAL IMPACT• Weekly presented on strategy implications of various research and findings with respect to public policy for an action team I also managed (80 Members of Congress, 150 congressional staff).• Managed relations with executive-level clients (public and private sector) through face-to-face meetings, phone calls and correspondence, ensuring client satisfaction.• Provided senior-level, quick and in-depth advice on over 60 percent of the policy portfolio (healthcare, energy, budget, transportation, financial services, telecommunications, etc.).• Championed initiative to implement certain policy changes to exchange plan coverage in the Patient Protection and Affordable Care Act that received favorable support in the House of Representatives.PROBLEM SOLVING AND MEASURABLE RESULTS• Developed a customizable, analytical strategy for mining data regarding constituent behavior and preference; developed high-priority target segments for outreach campaign.• Facing budget cuts of nearly 10 percent and lost staff, maintained and even improved operations in the policy shop by reprioritizing policy issues according to their “payoff.”• Helped pass a divisive bill through a House Committee “markup,” responding to criticisms by rapidly obtaining and analyzing key data that rebutted objections to the bill. Further, helped garner bipartisan support for the measure and guide its passage through the House of Representatives by a 59 percent majority.• Actively pursued new membership for policy action team and succeeded by growing the team from 60 to 80 Members of Congress, while also helping form a similarly geared team in the Senate.

PROBLEM SOLVING AND MEASURABLE RESULTS• Designed and launched new correspondence system that eliminated backlog of mail and reduced the official response turnaround time from 6 weeks to less than 2 weeks.• Managed constituent relationship management (CRM) system to help improve overall support for Congressman during elections from 56 percent in 2008 to 65 percent in 2010.

• Managed and contained constituent opinions through conversation and written correspondence, discussing the Congressman’s work on their behalf.

• Conducted research and reported on education policy to analysts.

• Labored on small team to construct home additions and new builds in timely manner with highest quality.