Lead Program Performance: Oversee and manage the performance of the Agency’s Homeless and Community Service programs to ensure maximum goal achievement and alignment with organizational objectives.Strategic Development: Collaborate with leadership and the Board of Directors to shape strategic directions, internal policies, goals, and best practices.Team Leadership: Supervise and evaluate program managers and staff, fostering a high-performing and collaborative work environment.Compliance and Quality Assurance: Ensure all programs comply with funding requirements, as well as local, state, and federal regulations governing agency operations.Program Development and Evaluation: Drive the development, enhancement, and evaluation of programs, operations, and services to address community needs effectively.Research and Analysis: Conduct studies, analyze data, and develop proposals to support program innovation and informed decision-making.Policy Advisory: Provide policy recommendations and strategic insights to the Chief Executive Officer to guide organizational actions.Planning and Reporting: Assist in preparing the Community Action Plan and develop comprehensive data collection and reporting procedures for program evaluation.Liaison and Communication: Serve as a key liaison between the Agency, Board of Directors, public stakeholders, and funding sources, ensuring transparent and effective communication.Technical Assistance: Offer guidance and technical support to staff, community partners, and groups to enhance program delivery.Funding and Development: Support fundraising efforts, including grant applications and donor outreach, to secure resources for program sustainability.Public Engagement: Represent the Agency at meetings, conferences, and on committees to foster community partnerships and promote program awareness.Resource Management: Research and recommend participation in government and private funding programs to expand the Agency’s impact.

Passionate about empowering individuals and families to rebuild their lives, I serve as a dedicated Program Manager for a transitional housing program catering to homeless families. With a deep commitment to addressing homelessness and its root causes, I oversee the day-to-day operations, strategic planning, and implementation of comprehensive support services.🔹 Program Leadership: Leading with empathy and strategic vision, I spearhead a team of professionals to ensure the effective delivery of housing, counseling, case management, and educational resources. Through collaborative leadership, we create a supportive environment conducive to personal growth and stability.🔹 Client Advocacy: Advocating tirelessly for the needs of homeless families, I work closely with community partners, government agencies, and stakeholders to expand access to vital services and resources. By fostering strong partnerships, we maximize opportunities for our clients to achieve sustainable independence.🔹 Holistic Support Services: Committed to holistic care, I oversee the development and implementation of individualized service plans tailored to each family's unique needs. From financial literacy and job readiness training to mental health support and childcare services, we provide comprehensive assistance to promote long-term success.🔹 Outcome-driven Approach: Leveraging data-driven insights and continuous improvement strategies, I monitor program outcomes and assess effectiveness to drive positive results. By measuring impact and refining programmatic efforts, we continuously strive to enhance our ability to support homeless families on their journey to stability.

Coordinated activities of SHOP program, assisted in program design and outreach; communicated and coordinated with partner agencies and their case managers,; assessed the needs of clients through interaction with case files and with clients directly; determined and recommended grant amounts, and provided appropriate documentation and reporting as needed. The program goal was to help 1,000 - 1,200 clients move into a stable housing environment.

Administered various human resource plans and procedures for all company personnelAssisted in the development and implementation of personnel policies and proceduresPrepared and maintained employee handbook and policies and procedures manualParticipated in developing department goals, objectives and systemsAdministered the compensation programMonitored the performance evaluation program and revised when necessaryPerformed benefits administration to include communicating benefit information to employeesDeveloped and maintained affirmative action program; maintained records, reports and logs to conform to EEO regulationsConducted recruitment effort for all exempt and nonexempt personnel Conducted new-employee orientations and was instrumental in revitalizing onboarding programHandled employee relations counseling, outplacement counseling and exit interviewingParticipated in administrative staff meetings and attended other meetings and seminarsAssisted in evaluation of reports, decisions and results of department in relation to established goalsRecommended new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performedMaintained human resource information system records and compiled reports from the databaseMaintains compliance with federal and state regulations concerning employmentPerformed other related duties as required and assigned

Managed and provided oversight for multiple multi-million dollar workforce development grants.Led and monitored five service provider programs within an eleven county region. Provided technical assistance and training to service provider staff. Worked with federal and state entities (DOL, EDD, California Energy Commission, etc.) to ensure grant compliance. Served as EEO Officer for the Northstate region. Wrote a variety of grant applications to public and private funding sources. Served on several public and private advisory committees. Provided instruction to employees as to proper use of client data management systems. Tracked business services provided by agencies and created narrative and quantitative reports submitted to funding agencies.

Provided oversight and technical assistance to five non-profit employment and business services agencies in the administration of complex multi-million dollar grants. Evaluated each agency's program design and offered recommendations for program quality improvements.Reported to federal and state agency funding sources to document grant related activities and progress. Authored several grant applications for state, federal and private foundation funding opportunities. Served on a variety of advisory committees providing professional consulting services to government and private industry.

Worked with business and industry to improve employee productivity and retention. Advised and counseled employees and job seekers on a variety of work related requirements. Created training plans and monitored employee skill attainment. Provided employer assistance in maximizing employee output and efficiency. Developed orientation programs to improve employee on-boarding. Conducted comprehensive assessment of job applicants and provided employers with recommendations. Counseled employees and job seekers on current labor laws as they pertained to employment.As a Human Resources Consultant:Advised business managers on a variety of human resource related matters. Worked closely with employees and employers to improve job performance and work quality. Worked with businesses to ensure that recruitment and staffing needs were met. Served on committees providing professional consulting services to government and private industry. Worked extensively with businesses providing employee recruitment, interview assistance and applicant selection.