Brian Carroll Email & Phone Number

Denver, Co, Us

Ca

Partner with digital agencies to help nonprofits leverage technology to scale their products/services and help them adopt a product focused mindset.- Marcus J Borg Foundation - Developed and launched a monetization program for existing digital assets to generate new revenue streams - Discover Your Forest - Created new strategy for ranger led activities and donations- Unitarian Universalist Service Committee - Formed digital marketing strategy and trained org on analysis and execution- Food and Water Watch – Managed advocacy campaigns targeting NY state senators

Ames, Iowa, Us

Partnered closely with stakeholders to lead customer research and define a unified platform data vision, aligning multiple data-driven products, and adding new capabilities under a cohesive ‘data audit’-first strategy. To support this vision, I developed and enforced data governance standards ensuring platform security and regulatory compliance.Transitioned the Data Sharing team from maintenance projects to driving the data vision for the platform and releasing data management features that unlock enterprise dealsPartnered with our solutions department to create and package offerings to defend new solutions in the market, to enable multi-solution customers, and for Managed Service Providers

Startup Projectso Alava Biopharm – Developed drug tracking system in support of double blind clinical trials o Dropspot – Advised on marketing strategy, product validation, and GTM feature-setDaniels Graduate School of Businesso Redeveloped graduate onboarding programs to focus on international studentso Developed partnerships with 4 Sonoma wineries for a first of its kind graduate business course

Media Asset Management PlatformChampioned a product vision for a packaged, secure, and rapid deployment model and clarified the top business goal of reducing time to value on the deployment of core platform functionality. - Managed lifecycle for B2B products including SaaS, PaaS, On-Prem, and Hybrid Cloud offerings - Trained product team on road mapping, backlog management, and business analysis - Led Go-To-Market efforts on all product launches - Product Owner for two development teams supporting them with roadmaps, backlogs, and user stories in addition to agile coaching- Developed customer development program for customer co-creation and market research - Partnered with sales to create a standardized product offering greatly reducing sales cycle times - Gained alignment on feature development by starting cross department product design teams

New York, New York, Us

Utilized web analytics, A/B testing, and market research to define requirements as a platform PM for 3 delivery teams and 8 brands, then promoted to head of product for our hospitality brand.Accomplishments:- Increased sales by 15% by introducing a new subscription based resume catalog productMajor Product Releases:- Machine Learning Driven Resume Search Catalog- Content authoring and publication portal using HippoCMS- Multi-tenant Solr backend for job searchHead of Product for Hcareers.com- Managed brand engagement on all technical initiatives and communication with stakeholders- Introduced brand-wide operational rhythm to sync marketing/sales/support with development- Combined webtrend analysis and market research to drive decisions and prioritize initiatives - Sized opportunities with business use cases and target market research to prioritize strategic goalsBrand Marketing- Led product and brand marketing campaigns for original content, conferences, and social media- Created and managed third party partnerships to fit with overall strategy- Conducted ongoing SEO assessment and drove implementation of SEO best practices Business Intelligence and Analytics Governance- Directed data cleanup efforts and migration to data lake with a Tableau interface- Managed Salesforce migration effort and the creation of new data structures/hierarchy- Led data science efforts to introduce machine learning to search product and data aggregationPromoted from Technical Product Analyst to Product Manager to Head of Product for Hcareers.com

Denver, Colorado, Us

Instructed college students on principles of business and entrepreneurship in addition to developing and leading co-curricular activities to reinforce classroom instruction. Created lesson plans and supporting material for sections on: social entrepreneurship, investor pitches, the elevator pitch, creating presentations, and networking.- Assumed Program Director role a week after hire with sudden absence of current director- Mentored student entrepreneurs in developing business plans and launching businesses- Directed recruiting / marketing efforts increasing program applications by 45%

Houston, Texas, Us

With NMCI (Navy Marine Corps Intranet) Sales and Portfolio teamLed interdepartmental process improvement team to drive sales cycle efficiency and supported sales teams in gathering requirements and architecting solutions. - Managed product portfolio and set delivery/performance KPIs - Reduced new contact approval time by 11% from pipeline to close

Houston, Texas, Us

With NMCI (Navy Marine Corps Intranet) LADRA teamWorking on the largest private network in the world I successfully led the complete software transition for 30+ sites to a centrally managed software portfolio and distribution system. While on 100% travel, managed geographically dispersed teams of engineers and project managers transitioning up to 4 sites concurrently. During these 8-16 week engagements, I was the first contact at customer sites becoming their trusted adviser for the transition and received a customer award for service excellence. - Promoted from engineer, to site lead, to regional lead, to enterprise manager- Generated over $10 million in new contracts from existing customers- Reduced overhead costs by ~30% through implementation of a remote testing model

Houston, Texas, Us

With Maxtor Network Systems GroupSales engineer support and final customer escalation point for our line of enterprise class Network Attached Storage Servers. Created testing lab standards and performed technical training for other support engineers in addition to writing training manuals, technical guides, and customer instructions. Provided deployment support in numerous customer network environments.- Promoted from tier 1 support tech to tier 2 engineer and then to tier 3 lead engineer- Implemented sub-contracted tier 1 call center, saving $2 million annually

Led an 8 hour bootcamp on Agile principles, corporate culture, and ethics via on-site workshops and classes.

Arlington, Virginia, Us

Led team of soldiers in ongoing mission to provide telecommunications during brigade deployments for the 1st Armored Division. Supervised NOC that connected 4-8 mobile nodes to provide voice/data communication services services that supported up to 500 soldiers.

Master Of Business Administration (Mba), International Business

Bachelor'S Degree, Political Science And Economics