Brian Caulfield Email and Phone Number
Lynnfield, MA, US
Brian Caulfield's Location
Lynnfield, Massachusetts, United States, United States
Brian Caulfield's Contact Details
Brian Caulfield work email
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Brian Caulfield personal email
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Brian Caulfield phone numbers
About Brian Caulfield
Accomplished SaaS executive with 20+ years of experience delivering consistent results in high-growth, competitive environments. I have a proven ability to manage large, cross-functional teams, optimize customer success, and increase retention while scaling global operations. My expertise includes growing complex revenue models, enhancing customer experiences, and using data-driven strategies to boost top-line growth. At the core of my approach is developing strong leaders and executing strategies that increase customer engagement and satisfaction.
Brian Caulfield's Current Company Details
Brian Caulfield Work Experience Details
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Chief Revenue Officer (Cro)EverhealthLynnfield, Ma, Us
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Chief Operating OfficerTeamsnap May 2021 - PresentWe Are A Remote-First Company, UsLead all revenue generation, marketing strategies, and business operations for a leading SaaS platform. Spearheaded initiatives focused on enhancing customer experience and driving subscription-based revenue growth. Lead cross-functional teams to align customer success strategies with business operations, optimizing customer retention, and expanding customer lifetime value. Developed and executed long-term plans that improved customer engagement, satisfaction, and platform adoption, resulting in increased market share and customer loyalty. -
Evp, Chief Customer And Operations OfficerIntralinks Sep 2019 - May 2021New York, UsDirected a global team of 250+ employees, responsible for customer success, renewals, and business development, contributing to one-third of global revenue. Drove customer engagement strategies to ensure high subscription renewal rates and customer retention. Led transformation initiatives following three acquisitions, ensuring seamless service continuity, customer satisfaction, and operational efficiency improvement. Led initiative to build a global operations center in Hyderabad, India, hiring 150+ cross-functional roles that provide 24/7 customer resources and reduce cost to serve. Increased customer lifetime value by implementing scalable support and service models across various regions. -
Senior Vice President, Global Customer SuccessIntralinks Jul 2017 - May 2021New York, UsLed teams through significant change brought on by the sale of Intralinks twice in 2 years. Continuously optimizing our service delivery and support models across the globe to enhance our clients experience while reducing our cost of service. Responsible for one third of global revenue, leading our efforts to ensure annual subscription clients are successful and renewing / growing our subscription base of revenue.
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Svp, Global Insides Sales & RenewalsIntralinks Apr 2016 - May 2021New York, UsIntralinks is a Software as a Service company, focused on giving people the ability to securely work with anyone, anywhere, easily. I currently lead the global strategy and organization responsible for all business development, inside sales, and customer renewals across the Intralinks Platform.
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Vice President, SalesIntralinks Jul 2012 - Apr 2016New York, UsIntralinks is a Software as a Service company, focused on giving people the ability to work with anyone, anywhere, easily. As a Vice President of Sales, I have spent the last 3+ years building a highly effective sales engine that leverages the power of inside sales to increase our market coverage while reducing the cost of sale.
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Vice President, Worldwide SalesZmags Aug 2011 - Jun 2012Boston, Ma, UsConsistently deliver double-digit bookings growth while leading the global sales effort of Zmags as we pivoted from a digital publishing platform serving small–mid sized publishers, to a leading mobile and social commerce SaaS platform serving the worlds largest retailers and brands. * Manage a global team of 35 across 3 regional offices (Boston, London, Copenhagen) including Sales Directors, 3 Managers, 5 Enterprise Sales and 15 Inside Sales Representatives.* Led the successful launch of our CommercePro solution into the retail market increasing new business ASP by 540%.* Delivered $1M+ in new bookings from CommercePro in the initial 3 quarters of availability from brands such as Disney, Kenneth Cole, Express, Dick’s Sporting Goods, Leroy Merlin & Tesco.* Increased bookings per rep by 129%, and average contract value by 275% (FY09 – FY11)* Improved SaaS renewal rates from 44% to 92%, and growth bookings from existing clients by 187% (FY09 – FY11) -
Vice President, North American SalesZmags Oct 2009 - Jun 2012Boston, Ma, UsBuilt a North American inside sales organization that has transformed the economic success of the business. Year over year (2009 to 2010) improvements in key business metrics include: * 26% bookings growth. * 129% increased in bookings productivity per sales rep. * 102% increase in contract renewal rates.* 51% increased in new business average sales price.
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Vice President Of Sales, Emerging MarketsGomez, Inc. (Acquired By Compuware) Jan 2008 - Nov 2009Waltham, Ma, UsBuilt the North American Inside Sales team by implementing Sales 2.0 methodologies and technologies to rapidly penetrate the Small and Mid-Sized Business markets for the leading SaaS based Web Performance Management Company.* Achieved 103% bookings growth, acquiring 202 new customers.* Improve sales rep productivity resulting in a 21% increase in average selling price.* Increased lead conversion rates by 68%, and shortened average sales cycle by 16% * Maintained a 9% voluntary attrition rate across sales organization. -
Group Sales DirectorOracle Aug 2002 - Dec 2007Austin, Texas, UsResponsible for developing a comprehensive sales strategy, resource deployment, and quota assignment for a $42 million sales organization including 5 Regional Managers, 13 SMB reps, 20 Enterprise Reps, 8 Middleware reps, and 18 Bangalore, India based Business Development Reps. -
Director Of Sales And Business DevelopmentCircles May 2001 - Aug 2002Waltham, Massachusetts, UsSuccessfully sold complex customer loyalty services to Fortune 500 client base, opening up new revenue opportunities from new markets including: Automotive (Telematics), Publishing, Travel and Wireless. -
Director Of SalesEdu.Com, Inc. (Acquired By Student Advantage) Aug 1999 - May 2001Charter member of edu.com senior management team responsible for all functions of sales, merchandising, strategy and business development specific to edu.com’s Computer Store.
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Sales ManagerNecx (Acquired By Gateway Computer) Apr 1996 - Aug 1999Responsible for sales and marketing of the Peripheral Product Group, growing annual ecommerce sales to $30+ million and marketing / advertising revenue to $1+ million.
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Advertising SalesPc Connection, Inc. Apr 1994 - Mar 1996Merrimack, Nh, UsResponsible for all sales and marketing of assigned products in leading mail order catalogs, achieving $14 million in annual product sales and $1.2 million in advertising revenues.
Brian Caulfield Skills
Saas
Enterprise Software
Sales Management
Sales Process
Start Ups
Executive Management
International Sales
Strategic Planning
Business Development
Thought Leadership
E Commerce
Inside Sales
Sales Operations
Salesforce.com
Management
Strategy
Oracle
Solution Selling
Leadership
Strategic Leadership
Sales
Strategic Partnerships
Mobile Applications
Go To Market Strategy
Cloud Computing
Change Management
Mobile Software
Social Media Marketing
Lead Generation
Software Industry
Product Marketing
Selling
Change Leadership
Business Turnaround
Sales Compensation
Crm
Brian Caulfield Education Details
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Rivier UniversityMba -
Plymouth State UniversityMarketing
Frequently Asked Questions about Brian Caulfield
What company does Brian Caulfield work for?
Brian Caulfield works for Everhealth
What is Brian Caulfield's role at the current company?
Brian Caulfield's current role is Chief Revenue Officer (CRO).
What is Brian Caulfield's email address?
Brian Caulfield's email address is bc****@****nks.com
What is Brian Caulfield's direct phone number?
Brian Caulfield's direct phone number is +121234*****
What schools did Brian Caulfield attend?
Brian Caulfield attended Rivier University, Plymouth State University.
What skills is Brian Caulfield known for?
Brian Caulfield has skills like Saas, Enterprise Software, Sales Management, Sales Process, Start Ups, Executive Management, International Sales, Strategic Planning, Business Development, Thought Leadership, E Commerce, Inside Sales.
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