Brian C. Baker

Brian C. Baker Email and Phone Number

Operations Supervisor for Harte Hanks @ Harte Hanks
san antonio, texas, united states
Brian C. Baker's Location
Austin, Texas Metropolitan Area, United States
Brian C. Baker's Contact Details

Brian C. Baker work email

Brian C. Baker personal email

About Brian C. Baker

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Brian C. Baker's Current Company Details
Harte Hanks

Harte Hanks

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Operations Supervisor for Harte Hanks
san antonio, texas, united states
Website:
hartehanks.com
Employees:
3857
Brian C. Baker Work Experience Details
  • Harte Hanks
    Operations Supervisor
    Harte Hanks May 2016 - Present
    Austin, Texas Area
    Monitored and evaluated performance of agents. Developed mentoring packages and delivered weekly one on one evaluations. Provided weekly performance assessments. Executed corrective actions, Performance plans, and all agent terminations. Responsible for pay adjustment suggestions and documented corrective actions. Tracked and measured individual and team productivity. Review and audit calls per client management and contract requirements. Attended weekly calibrations with client. Conducted interviews for new hires as directed. Provided leadership to agents and build an environment of trust and openness.
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  • Heritage Body & Frame
    Estimator
    Heritage Body & Frame Aug 2012 - Apr 2015
    Cedar Park, Texas 78613
    Prepare orders for repairs and services by estimating the cost of labor and parts to repair or replace each damaged item. Determine the feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors. Evaluate the practicality of repair as opposed to payment of vehicle market value before accident. Develop and maintain customer relationships by explaining estimates, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions, and concerns.
  • Keystone Automotive Industries, Inc.
    Senior Inside Sales Coordinator
    Keystone Automotive Industries, Inc. Apr 2009 - Oct 2012
    Austin, Texas, United States
    Coordinate automotive parts orders to collision shops according to desired time specifications.
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  • Classic Industries
    Senior Wholesale Account Representative
    Classic Industries Jan 1996 - Jul 2007
    Huntington Beach, California, United States
    Manage all aspects of the Wholesale Division developing new and current wholesale accounts with senior management.
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Brian C. Baker Skills

Customer Satisfaction Automotive Automotive Aftermarket Customer Service Purchasing Team Building Account Management Marketing Strategy Automobile Sales Management Microsoft Office Advertising Strategic Planning Retail Negotiation Manufacturing New Business Development Parts Product Development Operations Management Vehicles Inventory Management Automotive Parts Microsoft Excel B2b Microsoft Word Management Inventory Control Fleet Management Marketing Pricing Profit Forecasting Powerpoint Continuous Improvement Data Entry Key Account Management Business Planning Market Planning Sales Budgets Selling Time Management Training Leadership Process Improvement Coaching Contract Negotiation Team Leadership Customer Retention

Brian C. Baker Education Details

Frequently Asked Questions about Brian C. Baker

What company does Brian C. Baker work for?

Brian C. Baker works for Harte Hanks

What is Brian C. Baker's role at the current company?

Brian C. Baker's current role is Operations Supervisor for Harte Hanks.

What is Brian C. Baker's email address?

Brian C. Baker's email address is br****@****hoo.com

What schools did Brian C. Baker attend?

Brian C. Baker attended University Of Phoenix, Cypress College.

What are some of Brian C. Baker's interests?

Brian C. Baker has interest in Darts, Art, Reading, Restoring Old Cars, Geology, Nova, College Football, Cooking, Muscle Cars, Baseball.

What skills is Brian C. Baker known for?

Brian C. Baker has skills like Customer Satisfaction, Automotive, Automotive Aftermarket, Customer Service, Purchasing, Team Building, Account Management, Marketing Strategy, Automobile, Sales Management, Microsoft Office, Advertising.

Who are Brian C. Baker's colleagues?

Brian C. Baker's colleagues are Aria Merill Alcaide, Stephen Muckenthaler, Nate Russ, Kristine Brown, Ena Christina Salunga, Sam Asperilla, Geraldine Perez.

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