Intern
Current- Help desk support for internal staff. Support Google Apps Enterprise for company. Provision and deprovision user accounts. Password management.
- Email support
- Windows help desk
- Basic network troubleshooting. Investigate and resolve network connectivity.
- Answer issue tickets
- Learn IT Security best practices from IT Security expert on team. Worked at Hacker Warehouse booth during DEFCON 2015 in Las Vegas. Answered questions regarding various hacking hardware sold at booth.