AeroLeads people directory · profile
Brian C. Nelms Email & Phone Number
Head of Systems
at
Pennie
1 work email found
@regalvoice.com
4 phones found area 352, 786, and 813
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Systems
Location
Tampa, Florida, United States
Company size
Who is Brian C. Nelms? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Brian C. Nelms is listed as Head of Systems at Pennie, a with 34 employees, based in Tampa, Florida, United States. AeroLeads shows a work email signal at regalvoice.com, phone signal with area code 352, 786, 813, and a matched LinkedIn profile for Brian C. Nelms.
Brian C. Nelms previously worked as Manager, CX at Regal.Io and Manager, Customer Onboarding & Implementation at Regal.Io. Brian C. Nelms holds Master Of Business Administration (M.B.A.), Management Information Systems, General from University Of South Florida.
Company email context
Email format at Pennie
This section adds company-level context without repeating Brian C. Nelms's masked contact details.
bnelms@regalvoice.com
76% confidence
AeroLeads found 1 current-domain work email signal for Brian C. Nelms. Compare company email patterns before reaching out.
Profile bio
About Brian C. Nelms
Brian C. Nelms is a Head of Systems at Pennie. He possess expertise in hospitality, customer service, hospitality management, property management systems, front office and 18 more skills.
Listed skills include Hospitality, Customer Service, Hospitality Management, Property Management Systems, and 19 others.
Current workplace
Brian C. Nelms's current company
Company context helps verify the profile and gives searchers a useful next step.
Pennie
11 roles
Brian C. Nelms work experience
A career timeline built from the work history available for this profile.
Manager, Cx
Current- Manage Technical Support and Technical Project Managers to support and professional services KPIs/OKRs- Build process, procedure, and internal/external documentation for support function- Handle customer escalations and key client initiatives
Oct 2022 - Present
Manager, Customer Onboarding & Implementation
- Manage team of Implementation Managers to onboarding KPIs/OKRs- Support the onboarding of new clients through configuration, training, go-live support, and platform/campaign optimization- Lead client status meetings to ensure platform is driving ROI and is leveraged to maximize customer conversions- Collaborate with the product and engineering team to influence new product features and functionality based on customer feedback- Create internal and external documentation for training, integrations, configuration, and best practice recommendations
Jul 2021 - Oct 2022
Director, Data Services
- Oversee the development and delivery of data services offerings for all clients across organization- Develop pricing, service, and support models for products and projects- Collaborate with product/development leadership teams for new service offerings and product roadmaps- Construct department budget and sales forecast for senior leadership team- Lead 3rd party software partnerships and integration projects
Dec 2020 - Jun 2021
Manager, Integration Solutions & Client Success
- Manage Integration Solutions team and develop the new role of Client Success Advocate within organization- Create and manage technical implementation project plans for enterprise client rollouts- Develop and execute against SOWs for custom legacy client technical projects- Lead CSA team in efforts to improve client experience across all Client Services departments- Assist in resource planning and KPI tracking for new sales initiatives- Conduct quarterly performance reviews and coaching sessions
Nov 2019 - Nov 2020
Integration Solutions Supervisor
- Oversee team of Integration Solutions Analysts- Collaborate with Client Services leadership team to improve interdepartmental processes- Lead legacy systems development and quality control team- Product expert for prospect sales and new product development projects
Jan 2018 - Nov 2019
Sr. Production Support Analyst - Team Lead
- Manage client rollouts and integration projects- Conduct business reviews on existing processes and documentation for potential improvements- Collaborate with team of product owners to prioritize business needs and future development- Develop relationships with third party software providers for enhanced client offerings- Coordinate new employee training and development for department- Maintain department SOPs and process documentation
May 2015 - Dec 2017
Technical Support Analyst
- Provide Level II support on all product offerings- Directly assist internal and external customers with technical inquiries and/or application errors- Serve as technical liaison between client and business needs to the product development team- Conduct pre and post deployment QA testing
Nov 2013 - May 2015
Implementation Specialist
- Managed OPERA PMS software installation for full-service hotels- Conducted all on-site software configuration, user training, and client go-live support- Advised on operating system procedures for upscale independent and chain hotels nationwide- Acted as a consultant for prospective customers on OPERA functionality- Lead team in outlining most valuable product offering initiatives to senior leadership
Feb 2012 - Oct 2013
Guest Services Supervisor
Residence Inn By Marriott
- Oversaw staff of guest service agents and managed department responsibilities- Motivated staff to reach guest satisfaction and revenue goals- Outlined prospective sales opportunities and initiated contact with local businesses
Aug 2009 - Feb 2012
Media Relations And Operations Intern
Draft and distribute all releases from the HJGT to local media. Update website with current information and results of tournaments. Tournament operations from setup to rulings during rounds.
Aug 2011 - Dec 2011
3 education records
Brian C. Nelms education
Master Of Business Administration (M.B.A.), Management Information Systems, General
University Of South Florida
Bachelor Of Science (Bs), Sport Management
University Of Florida
Associate Of Arts (A.A.), Sport Management
Santa Fe College
FAQ
Frequently asked questions about Brian C. Nelms
Quick answers generated from the profile data available on this page.
What company does Brian C. Nelms work for?
Brian C. Nelms works for Pennie.
What is Brian C. Nelms's role at Pennie?
Brian C. Nelms is listed as Head of Systems at Pennie.
What is Brian C. Nelms's email address?
AeroLeads has found 1 work email signal at @regalvoice.com for Brian C. Nelms at Pennie.
What is Brian C. Nelms's phone number?
AeroLeads has found 4 phone signal(s) with area code 352, 786, 813 for Brian C. Nelms at Pennie.
Where is Brian C. Nelms based?
Brian C. Nelms is based in Tampa, Florida, United States while working with Pennie.
What companies has Brian C. Nelms worked for?
Brian C. Nelms has worked for Pennie, Regal.Io, Fintech, Micros Systems, and Residence Inn By Marriott.
How can I contact Brian C. Nelms?
You can use AeroLeads to view verified contact signals for Brian C. Nelms at Pennie, including work email, phone, and LinkedIn data when available.
What schools did Brian C. Nelms attend?
Brian C. Nelms holds Master Of Business Administration (M.B.A.), Management Information Systems, General from University Of South Florida.
What skills is Brian C. Nelms known for?
Brian C. Nelms is listed with skills including Hospitality, Customer Service, Hospitality Management, Property Management Systems, Front Office, Micros, Hotels, and Software Installation.
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