Brian Coy Email and Phone Number
Brian Coy's Location
Greater Chicago Area, United States, United States
Brian Coy's Contact Details
Brian Coy work email
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Brian Coy personal email
n/a
Brian Coy phone numbers
About Brian Coy
I speak four project languages, Leadership, Partner, Teacher, and Technologist. Through design, I advocate across these groups on behalf of users to inform, innovate, and bring delightful experiences.My greatest strengths are listening, learning, planning, and sharing.
Brian Coy's Current Company Details
Brian Coy Work Experience Details
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Vp User Experience DesignJpmorgan Chase & Co. Mar 2024 - PresentNew York, Ny, Us
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Lead Ux ArchitectKizen Mar 2023 - Jan 2024Austin, Texas, UsLed management and designed Kizen’s Design System to standardize, streamline, and improve product standards which helped reduce development timelines and increase quality. Worked closely with the head of product/CTO and other department leads crafting experiences for our users which allowed them to customize their experiences, use AI technology, and get valuable insights for their businesses while driving value for their customers. -
Lead Ux ArchitectDemeter Logistics Sep 2022 - Feb 2023Managed all aspects of user-focused insights, and design including coordinating with management to implement a cross-team multi-discipline Center of Excellence. This increased quality, put focus on the user first, and led the way in the creation of new products. I managed a contract UX Designer and worked closely with front-end development resources to translate user needs into solutions. While in this role, which began in early 2020 as a consultant, envisioned product architecture, created flows, wireframes, prototypes, and gathered user insights. -
User Experience ManagerWest Monroe Partners Oct 2019 - Sep 2022Chicago, Illinois, UsResponsible for building a shared services User Experience practice that focused on employee insights and needs. In this role, I worked closely with department heads and demonstrated shared services program management skills that delivered results to multiple client teams. I managed a team of 5 UX talent resources and mentored a high school student as part of one of our company’s community outreach programs. I was able to create an open environment that allowed all team members to bring their best selves, take risks, gain education, excel, and make a meaningful impact on customer-facing employees' experiences and client engagements. I worked closely with other shared services leaders and client-facing teams to develop a Center of Excellence that established learning, support, and research/design resources for both internal and client-facing teams.Led the organization's software and research platform initiatives across shared services and client-facing teams to reduce costs, allow for resource sharing, and handled all aspects of budgeting. As part of the research initiative, I implemented norms, education, and guidelines that outlined what was required to conduct both big research and small research to be conducted as well as the key roles required for each. -
Lead User Experience ArchitectUnifyd Insights Jan 2016 - May 2019Chicago, Illinois, UsWorked directly with the CEO and was responsible for all aspects of product flow from design, and user experience insight to project managing the core platform. In this role, I was often called on to pivot the overall roadmap and focus on different aspects of the clients’ needs as well as the business requirements which led me to be hands-on and delegate aspects of the product's needs to others. Created workflows, wireframes, prototypes, product eco-system diagrams, gathered user insights and created baseline analytics to help inform product decisions.Unifyd Insights’ product was a complex data enrichment platform that was being setup to allow non-technical users to easily add data in multiple forms in order to wrangle the data, create taxonomies, dictionaries, catalogs and publications for their own use and to also sell their data through a centralized marketplace. -
User Experience Thought LeaderGenscape, Inc. Nov 2017 - Jun 2018Liverpool Street, England, GbPromoted to this role from within Digital H2O which was owned by Genscape. Responsible for all aspects of education and creating a user-focused culture within the organization, establishing norms for product design/user insights and design system creation. I brought a solid foundational understanding of product principles that could be leveraged, performance metrics, design system management, and other aspects to create a solid, fast, repeatable set of processes, guidelines, and resources to improve product usability and design standards. I also was responsible for aligning various deadlines, company initiatives, and roadmaps while working with leadership on strategy, product ownership, and marketing across various verticals within Genscape and its associated product companies.I directly managed a contract Senior UX Designer to bring a focus to management of foundational elements (GIT, UI Libraries, color palettes, documentation templates, ideation and other key aspects). -
Senior User Experience ArchitectDigital H2O May 2015 - Nov 2017I was responsible for a mix of User Experience and Product Management at this smaller company. I worked with senior management to define the visual identity and tone of the company while also handling research, user interviews, wireframes, flows, and other aspects of the core products including documentation and product priorities.I worked directly with our clients and created an Advisory Board which allowed these individuals to help shape the direction of the products and give us a deeper understanding of their needs and how key individuals worked within their organization. This gave us a higher level of access and allowed us to quickly test ideas and the usability of product enhancements.In addition to creating and managing product assets, setup a series of dashboards for reporting on product utilization, performance, and enhanced this with the feedback and research we obtained from our advisory group. I also started a series of “lunch & learns” where we invited clients to tell their stories, team members to gain knowledge and share insights/learning.
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User Experience ArchitectChanneliq Jan 2014 - Apr 2015Chicago, Illinois, UsResponsible for creating complex UI product flows, research, design, and working directly with several large manufacturers and retailers to better understand their price compliance and brand enforcement needs. I also worked closely with several areas of the business to gather customer feedback, internal as well as customer pain points and translate these into prototypes and other resources to enable development teams.I was also instrumental in establishing a solid foundation of product principles, patterns, and guidelines that allowed the development of solid, fast, repeatable interface components and device/browser support policies. This also allowed for developers and others to take risks, or to quick prototypes of ideas to present as they had the base foundational information and resources.¬ -
User Experience ManagerComscore, Inc. Oct 2007 - Jan 2014Reston, Va, UsEstablished the practice of User Experience within the company and educated others on how to gather and provide user feedback and insights as well as established the company's first Client Advisory Board. I implemented UX lifecycle practices and needs across development, education, and customer service while also managing a 7-member team of Researchers, UX interaction, and Design/development resources. I worked with offshore teams across multiple time zones to communicate UX requirements while establishing a core user-focused development group to drive forward norms and other product requirement needs.I implemented training for internal sales teams of upcoming major releases and helped build out materials for client training and an internal learning management system. ComScore used this as a basis for building out its first-gen certification program. -
Senior DesignerBonneville International Mar 2001 - Oct 2007Salt Lake City, Ut, UsIn this role I was responsible for all aspects of WDRV.com and WINDY100.com/WNND.com/LOVEFM.com including design, layout, management, and coding all elements.I also managed contest, advertisement, and other placements on these radio properties. From this I quickly learned about indexes and lifestyles of the customers of the radio properties and took that information and was able to elevate these properties from “fee advertisement” to over $2 million in annual sales within 18 months. By learning about the users, their needs, and focusing on them we were able to create lifestyle programs for our advertisers that they had not previously had with other stations in the market.During this time, I was nominated (and won), Best Large Market Radio Station Website 4 years in a row and other nominations. -
WebmasterRaymond Design Group May 1999 - Mar 2001I implemented client websites and other interactive media and worked with print designers to implement processes to maximize usability of creative assets of client related projects.
Brian Coy Education Details
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Columbia College ChicagoFilm/Video -
Kankakee Highschool
Frequently Asked Questions about Brian Coy
What company does Brian Coy work for?
Brian Coy works for Jpmorgan Chase & Co.
What is Brian Coy's role at the current company?
Brian Coy's current role is UX Expert & Designer, I Humanize Technology.
What is Brian Coy's email address?
Brian Coy's email address is bc****@****roe.com
What is Brian Coy's direct phone number?
Brian Coy's direct phone number is +183252*****
What schools did Brian Coy attend?
Brian Coy attended Columbia College Chicago, Kankakee Highschool.
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