Signing Agent Confirmation Coordinator
Amrock
Detroit, Michigan, United States
Entrusted to execute in different areas at Amrock from ordering title search to scheduling closings.1. Use various outreach methods to communicate with clients and closing agents, such as phone (inbound/outbound calls), emails, text. 2. Completed incoming/outgoing phone calls to address time sensitive client concerns.3. Troubleshot client and closing agent technical concerns with the remote online closing process. 4. Worked independently on tasks and projects with a sense of urgency.5. Coordinated with internal and external teams to schedule and ensure a smooth closing process for clients.6. Identified process improvement opportunities, and assisted in establishing new processes for executing work.