Brian Curtis Email & Phone Number

Chicago, Il, Us

Lisle, Illinois, United States

Managed PO’s and supply chain communication for Kroger, Albertsons, and other large retail accounts and food service distributors. This involved overseeing annual sales of more than $15 million for this leading manufacturer of plant-based protein food products under the Lightlife and Field Roast brands.

Minooka, Illinois, United States

Utilized SAP to manage hundreds of inbound and outbound concurrent production, inventory, and shipping orders with large-scale, palletized retail displays for clients including Frito Lay, 3M, Kraft, and Mondolez.

Willowbrook, Illinois, United States

Delivered advanced troubleshooting and support for automotive diagnostic and charging equipment for client dealerships and repair shops, managing 24-30 calls per-day.

Warrenville, Illinois

Provided advanced troubleshooting and technical support for BPme Rewards mobile app, resolving a wide range of customer issues and transactional disputes.

Bolingbrook, Illinois

Effectively handled all retail transactions store-wide, including purchases, customer issues, and returns & exchanges.

Bolingbrook, Illinois

Managed key customer account pick-up requests for dedicated truckload, less than truckload (LTL), linehaul pickups, reefer (refrigerated) loads, specialized flatbeds, intermodal (rail) moves, and international shipments.

Aurora, Illinois

Resolved customer invoice disputes and reduced disputed payments by 93% by investigating rate discrepancies and shipping errors with Sales, Production, and Supply Chain.

Rosemont, Illinois

Identified the water treatment needs of restaurants, hotels and retail locations to provide equipment quotes and service contract proposals to grow the national key account customer base.

Woodridge, Illinois

Entered telematics purchase orders for large farming and manufacturing customers such as Caterpillar and Navistar which guided Planning and production schedules to completion.Partnered with Planning, Operations and customers to ensure PO’s were fulfilled accurately and timely, and that any production issues were proactively addressed to minimize customer impact.

Worked with Planning and Dispatch to ensure pick-up and delivery of nationwide mailings and inserts to postal distribution centers and newspaper presses on planned dates to reached end consumers on the correct promotional dates. Monitored all loads in transit through daily reporting and carrier portals and addressed with Dispatch and carriers to reduce delays and proactively communicate to the customers.

General Studies

Completed Studies In General Education And Communicatons, Writing, General