Brianda Schtulmann Amaral Cem Email & Phone Number

Guadalajara, Jal., MX

Guadalajara, Jalisco, Mexico

Tulum, Quintana Roo, Mexico

Spanish - English and viceversa

Guadalajara, Mexico Metropolitan Area

• Special projects to overcome major economic losses caused by the SARS-CoV pandemic. Leader of “Hybrid and Virtual Events” as a new business unit.
• Budgets, sales forecasts, market analysis, monthly and yearly closings; operation plans and colaboration in the design of the company’s strategic plan.
• Commercial strategy and business plan to bring national and international congresses, as well as to increase the sales to captive customers.
• Plan for continuous improvement to guarantee better quality in customer service and higher profitability for the convention center; optimization of resources
• Prospecting and presentation of candidatures for national and international congresses.
• Marketing and Public Relations: lobbying, presence in tradeshows and congresses, coordination of blitz, famtrips and presentation events for potential customers.

Guadalajara Area, Mexico

• Prospecting and presentation of candidatures for national and international congresses
• Customer service throughout the process of sales and planning of congresses: reservations, generation of quotes and contracts, orientation and advice, site inspections, famtrips, logistic meetings, and follow-up of the.
• Monthly close of each congress and colaboration for the elaboration of various reports
• Promotion and Public Relations activities, including lobbying
• Management of Ungerboeck system as platform for CRM, Sales and Accounts/Events Management

Guadalajara Area, Mexico

• Management of more than 15 accounts and 20 tradeshows, fairs and exhibitions per year, including: Tianguis Turístico 2016, ANPACT Expo Transport, Intermoda January and July (three of the eight largest tradeshows in the.
• Follow-up and sales of tradeshows, fairs and exhibitions, as well as efforts to achieve the rehirement
• Customer service throughout the process of sales and planning of these type of events
• Monthly closure of each event and colaboration for the elaboration of various reports
• Search of new business opportunities; Promotion and Public Relations activities

Cancún Area, Mexico

• Elaboration of proposals, quotes, contracts and bookings for groups visiting the Mayan Riviera for conferences, summits and incentives
• Elaboration of quarterly sales forecasts, follow-up and closure of groups
• Coordination of site inspections

Sales And Public Relations Trainee

• Public RelationsResponsible of creating and strengthening the commercial relationships with the Sales Area in Hotels in the destination, as well as in North America and Occidental Europe corporates.
• Assistant of Destination ManagerOrganising hotel site inspections, receiving groups in the airport, coordinating groups’ check-out in the hotel, transport and dine-arounds, applying post-event satisfaction evaluations.

Guadalajara Area, Mexico

• Supervision of USA’s building and facilities before delegation’s arrival
• Coordination and supervision of Front Desk and Housekeeping departments
• Working along with Maintenance and Security departments

Guadalajara Area, Mexico

Internship as assistant of Human Capital’s Manager. First filter before job applicants’ were interviewed; renovating employees’ contracts.Internship as assistant of Group’s Coordinator in Sales department. Writing the groups’ instructives; revising master accounts.

Bachelor Of Arts In Hospitality Services With Sustainable Development In Tourism

Activities and Societies: Member of the Eta Sigma Delta Honour Society, International Council on Hotel, Restaurant and Institutional.

Diploma Course, Community Management

Diploma Course, Protocol And Public Relations In The Organizations, Public Relations/Image Management

Bachelor Of International Tourism Management