Staff Software Engineer
CurrentIBM i Developer-Executed development of code facilitating the installation of the operating system and licensed programs.-Represented the install component at 15+ customer events to share updates and handle inquiries.-Collaborated with IBM support to resolve customer issues and address concerns effectively.IBM i Documentation Project Manager-Orchestrated and deployed customer facing documentation updates to www.ibm.com/docs/en/i.-Guided 40+ content liaisons, ensuring timely achievement of key publication milestones.-Enhanced the education process for liaisons to streamline onboarding and information navigation.IBM i Web Tools Architect-Directed the development of five web tools, all essential for internal employee workflows.-Formed channels for feature requests, bugs, and questions, fostering responsive and effective communication.-Established an enterprise-level setting by leveraging a CI/CD pipeline for seamless production updates.Team Lead and Mentor-Led five distinct teams defining responsibilities, overseeing project objectives, and fostering growth.-Promoted collaboration through Scrum meetings, agile board management, and communicated project vision.-Participated in community outreach programs dedicated to support the success of computer science students.Professional Development-Sustained a constructive partnership with one of our valued customers as their dedicated business advocate.-Engaged in management seminars to gain insight into leadership responsibilities.-Contributed to the early professional hiring process, resulting in successful new hires.
