Senior Customer Engineer
Current• Work in partnership with the sales team to advocate for Google’s location and mapping solutions to our customers• Engage with executive industry leaders and partner with them to devise a location intelligence strategy for their company• Help prospective customers and partners to understand the power of the Google Maps APIs and related offerings, explaining technical features, and problem-solving technical issues• Liaise with Product, Marketing, and Engineering to stay on top of industry trends and devise enhancements to Google Maps Platform products• Manage technical aspects of solutions including supporting bid responses, product and solution briefings, proof-of-concept work, and coordination of supporting technical resources• Facilitate request for information or request for proposal responses• Help Sales to perform pricing and quota estimations and construct deals• Work with the Google Map Platform’s API products to demonstrate and prototype integrations• Identify and qualify business opportunities• Identify customer technical objections and develop strategies to resolve technical impediments• Maintain on-going technical relationships with strategic customers and conduct technical reviews, best practice sessions, and file bugs and feature requests• Monitor and ensure proper usage reporting