Brian Deem Email & Phone Number

Greater Minneapolis-St. Paul Area

Eagan, Mn, Us

M&A Site Migrations• Manage migrations of 9 locations from acquisition for 3 Pharmacy and 6 User sites including network, physical security, servers, user environment, wireless, vendor systems, and proprietary applications.• Collaborate with application teams and local resources to migrate apps to the cloud or on-prem solutions.• Coordinate project scope, engagement and cutover project plans with vendor, business, and IT resources.Genesys Cloud Migration for Contact Center • Manage Genesys Call Center migration from acquired company to new cloud Genesys SaaS cloud instance.• Coordinate discovery of architectural design and requirements for migration of systems and applications.• Work with vendors, SME, application owners, and business leaders to implement cutover of acquired systems

Founder, General Manager, Consultant• Provide technology consulting services to the Small to Medium Business (SMB) and the Small Office Home Office (SOHO) environments.• Augment corporate staffing for technical solutions through hand-on service and support.• Project Manager for infrastructure migrations including data centers, M365, applications, facilities expansions, M&A.• Microsoft 365 consultant for the Modern Workplace including SharePoint, and End User training and development.

Stamford, Ct, Us

• Manage Telecom RFP project for the migration of circuits from MPLS to Direct Internet (DIA) in 73 locations.• Manage project to migrate vendor/partner vpn tunnels to zero-trust Business Partner Extranet (BPE) solution. • Manage the deployment of a Wireless LTE to 71 sites as part of tertiary SDWAN backup network.

Troy, Michigan, Us

CNA Financial – Chicago, IL [contract by Atos-Syntel through Noblesoft]• Developed reference materials and training sessions for End Users as member of the Organizational Change Management (OCM) Team for the Modern Workplace environment.• Coordinated with Application Teams to remediate dependencies blocking the network drive decom project.• Facilitate remediation of Citrix and application integration for the on-prem to cloud migration for OneDrive.Willis Towers Watson – Bloomington, MN [contract by Atos-Syntel through Noblesoft]• Facilitate ongoing Yammer community support, administration, and training for corporate and LOB teams.• Acted as project manager and implementation coordinator as part of the internal Stream corporate team.• SharePoint administrator and support consultant for colleagues and technical leaders.

St. Louis, Mo, Us

• Engaged with the Mainframe Message Queue (MQ) Team to complete the conversion of 1269 connections to high-availability (HA) queues, the migration of 36 DVIPA internal connections, and facilitated the architecture and compliance requirements for the external DVIPA connections for clients, vendors, and partners.• Facilitated the updates of buildpacks on Linux stacks to maintain compatibility and compliance for applications.• Coordinated the migration of Document Direct/View Doc to Content Management On Demand (CMOD).• Built an internal production foundation to enable greater fault tolerance for workloads and implement a more scalable network design that will better utilize compute resources in each of the colocation environments.• Managed the internal and external B2B ERS to Apache Open-Source migration for 83 web server instances.• Managed the migration of 12,736 connections from Secure Transport (ST) to Axway Managed File Transport (MFT) through the coordination of corporate Application Teams and external clients, vendors, and partners.

Little Falls, Nj, Us

• Lead global teams to deliver M&A projects within the Infrastructure & Operations and Service & Support portfolios.• Determine and coordinate internal and external sourcing and resource management for projects.• Manage project scope, change management, risk management and quality assurance so as to provide high availability, scalability, stability and security including disaster recovery and business continuity.• Provide coordination of tasks for teams for server, storage, network, end user computing and cloud computing environments (Office 365, Telecommunications, Partners, hosted support services).

Apple Valley, Mn, Us

• Provide leadership and direction to Data Center Services Team in the areas of Servers, Workstations, Storage, Cloud Infrastructure, Telephony and Data Center systems and infrastructure.• Responsible for architecture, design, maintenance, performance, availability, monitoring, reporting, policies, procedures and documentation of all aspects of Information Systems.

St Louis Park, Mn, Us

• Manage team of Systems, Network, Security and Help Desk Mangers for 600+ employee printing environment (team of 8).• Security and Compliance – ongoing audit remediation, evaluated and implemented Rapid7, Varonis, Sophos, Proofpoint solutions.• Project Management – Network, Paging, Security, Cameras, SharePoint migration, 197,000 sq. ft. expansion.

Dayton, Oh, Us

Office 365 Project Manager, SharePoint Specialist.• Project Manager for Information Technology corporate systems, Office 365 migration.• Cloud migration from third-party hosting using SkyKick migration application.• Migrate SharePoint from international collocated data center to Microsoft cloud using Sharegate application.• Internal Project Manager for Office 365 migration from Exchange for 1,800+ endpoints.• Manage SOW, vendors and consultants for Office 365, Exchange and SharePoint migrations.

Minnetonka, Mn, Us

http://PeopleNetOnline.com | http://Trimble.com• Project Manager for IT corporate systems – Database, Network, Security, Windows and Linux systems, Telecommunications, Call Center, Security, Network Operations/Deployment.• Relationship Manager for integration with applications development teams in a Agile/Scrum environment.

Minnesota, 55077, Us

IT Infrastructure Project Manager Sr. (contract)http://chsinc.com• Project management for IT infrastructure, application development, Point of Sale ($300k).• EMC and NetApp storage architecture project management, migration and support ($2.2M).• Technical project leader for Windows Server, Citrix and legacy applications support and migrations.

Wayzata, Minnesota, Us

Global IT North America PMO - Solution Deliverywww.cargill.com• Internal Project Manager for Managed Print initiative including global service, support and procurement.• Application migration and integration projects involving proprietary and third-party enterprise software.

Minong, Wi, Us

Jack Linkshttp://www.jacklinks.com/about-jack-links/our-company.aspxContract through Modishttp://www.modis.com/about

Minneapolis, Mn, Us

• Project Manager for Office 365 migrations/M&A/separation projects, AD/Server/Workstation migrations.

London, England, Gb

Infrastructure Projects:• Project Manager for Generator project ($980k) including parallel Heat/Cooling/Power for Contact Centers.• Evaluated end to end infrastructure and operations architecture to create functionality, stability, and scalability.• Created integration of equipment and support services for new business units retained through acquisition.Data Center and Call Center - Build Out, Migration and Abatement:• Project Manager and Lead Engineer for data center build out and decommissioning.• Responsible for day-to-day operations of colocation data center systems, power, network, and inventory.• Technical Project Manager for the implementation of the corporate Call Centers including network, server, and applications in 3 locations and 250 Call Center Representatives (CSRs).Citrix Systems Administrator:• Implemented new Citrix XenApp 6.5 Farm for external-facing client cloud application portal (upgrade from 4/5).• Upgraded and migrated farm applications for proprietary applications as part of Application Life Cycle.Operations & Engineering• 15+ years combined technical/project management experience with responsibility for delivery on multiple systems/platforms utilizing cross-functional teams, internal/external vendors & multiple business departments.• Led internal facing Business Operations Center (BOC) solutions for 14,000+ associates.• Managed security audits by utilizing ITIL methodologies for Sarbanes Oxley (SOX), HIPAA compliance.Platform Engineering:• Managed staff and vendor resources, development activities, and projects for software systems. • Maintained the implementation of proprietary and vendor applications and enhancements, separation-of-duties requirements, and deployment integrity across Dev/QA/Prod environments.• Coordinated the scheduled maintenance releases updates and enhancements for existing platforms.

London, England, Gb

Infrastructure Project Manager• Provided project management and leadership to global business practice domains in an IT liaison role.• Created and maintain departmental budget. Manage procurement throughout the fiscal year.• Negotiated vendor contracts and managed the RFP process, optimizing deliverables and reducing expense.• Project Manager for implementation of a 500kW natural gas generator for use by the data center and CSRs.• Created and implemented business continuation strategies per client service level agreements (SLA).• Collaborated with leadership to maintain alignment with company goals and strategies while maintaining compliance with security and infrastructure best practices requirements.• Served as hands-on subject matter expert (SME) with new and emerging technologies that span across and integrate with internal IT teams and external-facing client/vendor/partner support teams.Managerial Success Metrics• Hired and mentored the first technology team that provided 24x7 support to the local office and that was instrumental in creating the foundation for implementing expanded service level delivery across the company.• Scaled staff competencies to enable the growth of the office to 400+ associates and 250+ CSRs.• Retained a team of 5 Sr. Engineers that each maintained longevity of greater than 10 years, enhancing the synergy of the team and the consistency of core competencies while eliminating turnover costs.• Maintained an IT Staff to Office Associates headcount ratio at the lowest in the country (50:1) which translated into the lowest overall IT Staff total compensation costs.• Provided the highest service level rankings of any office in the region, which allowed for regional, national, and global practice representation and the expansion of business offerings to clients and partners.

• Founder, General Manager, Owner, Consultant.• Provide technology consulting services to the Small to Medium Business (SMB) and the Small Office Home Office (SOHO) environments.• Augment corporate staffing for technical solutions through hand-on service and support.• Project Management for infrastructure, Office 365 migrations, end user use case implementations.

Saint Louis Park, Mn, Us

• Manage Microsoft Windows servers including system maintenance, backups and user administration.• Provided ongoing service and support, user administration and troubleshooting for hospital and clinic staff.• Provided ongoing Microsoft Exchange server system maintenance and user administration.

Edina, Mn, Us

Information Technology Manager for Corporate and Regional Office locations including data center engineers and telecommunications staff.• Implemented the first corporate web site providing corporate and MLS listings within first six months of hire.• Manage network connectivity between regional office servers through WAN connections.• Manage telecommunications across corporate, remote and home offices using various PBX and key systems.• Lead technology team to manage 30+ regional office locations while integrating with other lines of business.

London, England, Gb

• Maintain data backups, server patching, network and telecommunications system maintenance. • Provide workstation and application service and support to 80 internal associates.

Bachelor Of Education (B.Ed.), Multi-/Interdisciplinary Studies, General

Pmp, Citrix, Microsoft Certified Professional

Information Technology

Master Of Divinity (Mdiv), Educational Leadership And Administration, General