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Brian Diggs is a dedicated technology advocate and community leader known for his transformative projects. As Co-Founder of Web Apps Agency and Founder of Community Serve, he pioneers platforms that leverage technology for social good. His innovative strategies demonstrate his commitment to meaningful change.Brian's expertise in project management and technology has driven the success of numerous startups and corporations. He also serves as Chair of The Denton Black Film Festival Exhibitor Acquisition Committee and on the boards of The Dallas Institute of Humanities and Culture and The Greater Dallas Planning Council, highlighting his commitment to community enrichment.A Southern University and A&M College alumnus, Brian's background includes membership in the renowned Southern University Human Jukebox Marching Band, reflecting his dedication to discipline and artistic expression.Outside of his professional pursuits, Brian is a musician, fitness enthusiast, and avid reader. He is a loving husband and father, bringing a diverse skill set and unwavering dedication to any board he serves on, driving positive change and organizational growth.
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Co-FounderWeb Apps AmericaIrving, Tx, Us
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FounderCommunity Serve Jul 2019 - Present -
Co-FounderWeb Apps America Mar 2016 - Present
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Software Engineer Team LeadMultiplan Nov 2016 - Dec 2020New York, Ny, Us• Led teams that implemented multiple platform improvementinitiatives including Automated Testing Strategies (Unit Testing, TDD, BDD), CI/CD Practices, Production/Performance Monitoring, and .NET/SQL Best Practices• Managed an Agile Team of Onshore/Offshore team of Developers, QA Testers, and Business Analyst• Successfully managed multiple teams to implement a solution that converted a core pricing engine from a Batch Processing System to a Real-Time pricing engine using RESTful APIs resulting in faster TATs for pricing to customers, higher capacity of claims processed, and increased revenue for the business• Managed the infrastructure conversion project to migrate testing, regression, UAT and production environments from Windows 2008 to Windows 2016 and .NET 4.0 to .NET Core applications -
Director Of OperationsChristus Health Sep 2015 - Apr 2016Irving, Tx, Us• Managed daily operations for Claims, Enrollment, Member Services, Configuration and Complaint, Appeals and Grievances teams. • Established strategic direction for the organization.• Authored and implemented organizational Policies and Procedures for Medicare, Medicaid, Health Insurance Exchange and TRICARE (DoD) Health Programs.• Evaluated contracts, negotiated services and pricing and led implementation teams for multiple vendors. Negotiated pricing for the Health Plans Claims/Clinical Auditing Software. Reviewed contract effectiveness post implementation and made recommendations for optimization based on past performance. • Worked with IM department to develop Health Plan specific SLAs and trained IM and health plan associates to ensure that SLAs were met. • Served as a voting member on Policy and Procedure, Quality Improvement, Delegated Oversight and Operational Oversight Committee.• Worked with CMS, CCIO, HHSC, FFM and DHA to ensure program integrity was maintained and regulatory requirements were met.• Evaluated and corrected inadequate claims processing procedures resulting in lower claims Turn Around Times and reduced liquidated damages.• Gathered documentation and represented multiple departments for Health Plan’s NCQA, DHA and annual HEDIS audits. -
Business Process/Eligibility ManagerChristus Health Apr 2014 - Aug 2015Irving, Tx, Us• Served as primary lead for the Health Plans ICD-10 conversion.• Served as primary business and technical resource for Medicare, Medicaid, Health Insurance Exchange implementation. Gathered requirements and technical documentation and performed development, testing, quality assurance and post-implementation assessments. • Developed Process Maps, Workflows and Desktop Procedures for the Health Plans.
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Lead Application DeveloperChristus Health Aug 2011 - Apr 2014Irving, Tx, Us• Led a team of expert business analysts and developers to solve problems related to the Health Plans system conversion and helped solve problems by clarifying the real issues, understanding the business requirements and developing solutions specific to the needs of the Health Plans.• Corrected processes and data scripting errors for Coordination of Benefits team resulting in $122k recovered.• Coordinated a matrixed team of members from both the business unit and vendors to meet specified projected goals. Managed a team responsible for working with the business and vendors to gather requirements and execute tasks resulting in successful implementation of the services offered by the vendors.• Worked with multiple vendors to ensure that operational deliverables were met.• Collaborative experience across multiple levels of management and departments within the company resulting in vital technical and business insight during our transition to the corporate office.• Worked across multiple business units to understand the needs of the Health Plan and translated those needs into requirements.• Developed .Net applications, Web Services, Crystal Reports and SQL Server Stored Procedures for the Health Plan.• Developed Visio data models and documentations of IT environments and business procedures.
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Project Manager/Lead DeveloperFreelance Access Database Development 2013 - 2013
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Owner- Website Designer - Marketing - Technology ConsultationAccrotech Solutions Llc. Feb 2010 - Oct 2012-Developed custom code using ASP.Net 3.5/4.0 technologies and the C# programming language to meet the specific requirements of each of our client’s projects.-Developed custom marketing strategies and used social networking tools (facebook, blogging, twitter) to help increase the amount of traffic each client received to their websites
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EngineerThe Boeing Company (Nasa Subcontractor) Jun 2006 - Aug 2011Arlington, Va, Us-Led and managed requirements, code development, implementation, and maintenance on several database projects for multiple teams.-Utilized advanced SQL queries, VBA coding, MOSS, and a front-end/back-end database structure to develop a task and priority work tracking project management system-Developed inventory database to maintain Space Shuttle Vehicle/International Space Station data used to help engineers analyze the usage and life-expectancy of critical Shuttle and International Space Station hardware.-Assisted in the development Software Procedure Documentation and specifications needed to effectively complete software development processes and tasks while maintaining a competitive, cost effective advantage.
Brian Diggs Skills
Brian Diggs Education Details
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University Of Houston-Clear LakeManagement Information Systems -
Southern University And A&M College- Baton RougeComputer Science
Frequently Asked Questions about Brian Diggs
What company does Brian Diggs work for?
Brian Diggs works for Web Apps America
What is Brian Diggs's role at the current company?
Brian Diggs's current role is Co-Founder.
What is Brian Diggs's email address?
Brian Diggs's email address is br****@****ech.com
What is Brian Diggs's direct phone number?
Brian Diggs's direct phone number is +197253*****
What schools did Brian Diggs attend?
Brian Diggs attended University Of Houston-Clear Lake, Southern University And A&m College- Baton Rouge.
What are some of Brian Diggs's interests?
Brian Diggs has interest in Computer Networking, Graphics Design, Database Development, Web Development, Multimedia, It Consulting.
What skills is Brian Diggs known for?
Brian Diggs has skills like Software Development, Sql, Asp.net, Process Improvement, C#, Management, Project Management, Cross Functional Team Building, Web Development, Sdlc, Unix, Microsoft Sql Server.
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