Brian Jackson Email & Phone Number

Dallas, Tx, Us

• Built and scaled the Market & Candidate Insights team from a team of one to a fully integrated Talent Acquisition function, delivering labor market updates, talent acquisitions analytics, that informed talent strategies.• Developed and led the creation of a quarterly Market Intelligence report/dashboard covering macroeconomic trends, competitor insights, and EVP trends, supporting strategic hiring.• Spearheaded process improvements to streamline demand request intake, improving stakeholder management and team collaboration.• Optimized and automated the data visualization component of the monthly labor market summary utilizing Tableau & Alteryx connecting to Government and Indeed data via API connections to create a standardized dynamic Tableau dashboard to match standard PowerPoint size and SWA visual standards.• Evolved from a practitioner to the business owner of a Talent Intelligence SaaS platform TalentNeuron (TN), leading vendor vetting and ongoing optimization of platform usage for long-term value.• Active in their Customer Advisory Board (CAB) for a TalentNeuron, providing feedback on product enhancements, beta testing new features, and influencing product development to meet business needs.• Established a TalentNeuron Ambassador team to gather feedback and insights from Sourcing Recruiters, driving vendor improvements through direct practitioner input across all hiring areas.• Collaborated with cross-functional teams to address immediate business needs by optimizing platform functionality and data usage, ensuring alignment with evolving company goals.• Provided ongoing feedback on TN’s UX improvements and data utilization, resulting in enhanced platform usability and improved user experience across entire platform.• Mentor Talent Acquisition professionals on effectively utilizing Talent Intelligence data for sourcing and recruitment.• Created geospatial visualizations to support talent strategies for high-demand and newly created roles.

Dallas, Tx, Us

• Leveraged TalentNeuron to pioneer data-driven sourcing strategies post-COVID-19, supporting key strategic hires.• Developed customized Talent Intelligence reports that informed leadership on competitive hiring practices and compensation trends.• Supported Workplace Flexibility initiatives during the ‘Loan Your Luv’ program, contributing to operational agility during the pandemic.

Dallas, Tx, Us

• Led three cost-saving/avoidance projects, saving ~$1.5M and recruiting for key roles like Cloud Engineers, Agile Coaches, and Robotics Process Automation (RPA) roles.• Organized and executed an "Company Spotlight" event, facilitating workforce transitions during layoffs, which won the 2019 Southwest Airlines Warrior Spirit Award.• Delivered recruitment events, including a "Tech Open House" that integrated vendors, speakers, and presentations, expanding talent pipelines. This was intended to be a community driven event that allowed us to strategically showcase the work we’re doing in the areas of DevOps, RPA, Digital Transformation, Automation etc. • Provided market intelligence on compensation, skills demand and hiring trends to drive recruitment strategies. • Effectively supported multiple departments at Southwest Airlines, filling high-volume and specialized roles across Technology, Marketing, Legal, Revenue Management, Innovation, Cyber Security, and more, including hard-to-find talent. Additionally, recruited for key operational roles such as Flight Attendant and Airport Operations.

Troy, Michigan, Us

• Built relationships with IT decision-makers to recruit top technical talent, negotiating terms and delivering tailored solutions.• Qualified technical roles and provided strategic recruitment for key accounts in IT, Healthcare, and Biotech sectors.

Troy, Michigan, Us

• Specialized in IT recruitment for project-based, contract, and full-time positions across high-tech industries, delivering talent for critical roles.

Troy, Michigan, Us

In this position, I was responsible for developing strategic client relationships by creating value through flexible IT recruiting models; anywhere from direct hire, statement of work or staff augmentation. I enabled our clients to achieve their desired business outcomes by delivering proven IT talent.Primary responsibilities included: building client relationships, understanding the local labor market, IT talent management and consulting with clients to implement the most effective talent attraction and retention strategies. Specializing in IT Infrastructure; I predominantly worked with clients to fill their talent needs for Network Engineers, Network Administrators, System Engineers, System Administrators, System Architects, Business Analysts, Project Managers, Desktop Support, Helpdesk and Technical Support.

Plano, Tx, Us

Achieved monthly placement and headcount goals and other activity based metrics (Job Orders, Send Outs, Client Visits, etc.). Maintained appropriate balance between Account Management and Business Development. Ensure Client Satisfaction through regular contact with Hiring Managers and proactively resolving their issues.• Maintain contact with all clients to ensure high levels of client satisfaction.• Minimize Client concessions by proactively communicating with client regarding satisfaction issues• Thoroughly understanding Client hiring requirements• Review Client Agreements and negotiate contracts with clients• Responsible for qualifying job orders with the client, internal job postings, resume submittals, interview scheduling, interview preparations and debriefing and salary and rate negotiation with clients and candidates• Monitor the Client’s A/R and be involved in the collection process for amounts falling within the 61-90 days past due category• Thoroughly document Client and/or Candidate database after contact is made• Demonstrate ability to interact and cooperate with Recruiters and other company employees• Develop and grow client database by marketing TIG services for contract and fulltime positions• Make phone calls and conduct in-person meetings with key managers to senior-level executives, to promote• Attend client networking events to promote The InSource Group• Follow-up on leads generated by Recruiters and/or Consultants• Participate in RFP process to ensure prospect company receives a high-quality, well-written response• Participate in monthly training providing input and feedback on training topics

Plano, Tx, Us

Mclean, Va, Us

• Transitioning back into a full time recruitment role, responsibilities overlapped. At this point the Operation Specialist and Mid-Level Recruiters role lasted about two months at the end of 2013. Beginning of 2014 is when the Operation Specialist role was dissolved.• Regionalization of account packages included Fortune 500 clients’ in such industries Oil & Gas, Retail IT, Game Development, as well as the IT portion of Healthcare/Pharmaceutical and Telecommunication.• While still performing such duties as supplier calls and arranging interview times with MSP and other client contacts, the primary responsibility was to focus on recruitment in the Texas and West Coast markets supporting the local branch offices.• With my counterpart that sat in India from whom was a part of my original team in 2013. Training that individual on full life cycle recruitment was the main objective while waiting for the full switch and support of the regional offices.

Mclean, Va, Us

Overseeing the delivery and operation efforts on multiple national VMS accounts. This was accomplished by the make-up of several delivery teams with a strategic focus on specific markets, each of which include a wide range of skill sets pertinent to the client's current IT needs.• Handled the overall process and operational management of the VMS Process to National Accounts• Tracked and report metrics for the assigned accounts, both on Production and Performance• Assisted Account Team Leads in identifying qualified requirements and determining the allocation model daily• Drove the Recruiting Team Leads and the dedicated Branch Recruiters to stay above the recommendedSubmission requirements• Ensured the Quality provided to the National Accounts• Prepared team members for consultant interviews • Developed solid working relationships and maintained contact with each representative of the Managed Service Providers• In-depth knowledge of each Managed Program to include Rules of Engagement, account processes from submittal to selection, as well as all compliance involving the on-boarding of our consultants• Coached teams on DISYS Recruiting methodologies

Mclean, Va, Us

• Provided recruiting support for VMS based clients in verticalized disciplines such as Telecommunications, High-Tech, and Software Development

Fort Worth, Tx, Us

• Performed several duties including properly making drinks to restaurants recipes in a high volume, high expectation environment• Proper portioning out of the shifts inventory ranging from beer, wine and spirits to properly cut, stored and stocked fruit and other mixing ingredients • Making sure bar guests enjoy complete dining experience from pairing drinks to their tastes and food selections to comfortable relaxing environment • Setting up and breaking down front and back of house, ranging from keeping fully stocked condiments and dining areas clean and tidy, to back of house portioning of supplies used to ensure a smooth shift• Informing the guest of the daily specials as well as the more popular choices to better enhance the dinner experience• Providing “above and beyond” high quality service for the dinning guest to ensure not only a pleasurable dining experience but to leave a lasting and enjoyable experience• Led by example to the entire wait staff, to exemplify how to properly provide top notch customer service• Ensures newly hired wait staff not only has the knowledge of proper table side service but a complete understanding of the menu they will be providing to the guests.• Also counting down bar drawer and running nightly numbers as projected by General Manager to exceed nightly Pars• Being the last line of superb customer service; in the event a guest has an unsatisfactory dining experience, making the best choice to ensure guest satisfaction as well as a sound business decision

Education record

Education record