Brian Mcmullen Email & Phone Number

Sellersville, Pa, Us

Sellersville, Pa, Us

Philadelphia, Pa, Us

Craigavon, County Armagh, Gb

o Current projects: HP SimpliVity implementation and VM migration; Dell Isilon NAS implementation w/ legacy data migration and NTFS permissions realignment; Introduction and build out of InformaCast Emergency Notification System with multi-locale event specific notifications pre-configured for various roles and administration.o Additional responsibilities are widely varying but primarily consist of 24x7 on-call participation; elimination of technical debt; responding to ticket escalations of various severity levels covering all facets of supported infrastructure hardware and software for internal and external customers. I implemented a mentoring program for the infrastructure department with a heavy emphasis on guiding Sr Admins & Jr Engineers through our application of the ITIL framework specific to Infrastructure processes and practices. This has created a very well rounded 1st level Infrastructure support group to handle day to day tasks while freeing up Sr Engineers and Architects for project work and road mapping future endeavors respectively.

o Primary roles consisted of monthly Windows server patching and application upgrades via SCCM 2012 R2 o Created and maintained procedural documentation o Implemented monthly MS patch schedule to adhere to NERC/CIP v5 standards o Upgraded existing SCCM 2012 environment to 2012 R2o Worked with application groups and project coordinators to define optimal patching windows while sustaining decreased maintenance periodso Provided infrastructure support for internal operations, as well as projects based on skillseto Built out physical and virtual servers according to SLA requirements and ITIL practiceso Provided level 2 support for all Windows Server platforms and applicationso Participated in on-call and problem ticket resolutionso Performed Windows server side push migrations to Amazon Web Services (AWS) via Racemi migration agent for company de-merger

• Design, implement and provide infrastructure support for seven SAP environments o Support mixed environment of physical, VM servers and MS clusters and SAN storage (120+ servers) Including monthly MS patching o Streamlined delivery of new VM servers utilizing VM templates o Deliver on all requests made by the business for upgrades and enhancements• Provide Infrastructure support for all Siebel/CRM environments o Infra support for all delivery projects for app & system enhancements o Worked with app admins to develop MS patching sequence to accommodate zero down time• Implement and provide infrastructure support for Planview environments o Application patches, version upgrades as well as monthly MS patching• Hands-on experience procuring and building out HP Blade servers, specifically BL465c G6/7/8 as well as C7000 Chassis, Mezzanine HBA’s and NIC’s

Typical end user desktop support, O/S & hardware upgrades. Outlook and Exchange troubleshooting