Senior It Project Manager
- Insurity – San Ramon, CA 9/2017-8/2018Senior IT Project Manager / Problem ManagerAccomplishments: Within first 90 days completed 2 SDLC Go-Lives. The first one for one of the company’s largest clients and the second.
- Worked within a PMO as the senior technical pm on staff.
- Lead projects within the scope of ITSM, ie: hardware, network, and software upgrade projects. I function as a problem manager finding root cause, using the 5 why’s, fishbone analysis, and coming up with a long term.
- Work with project teams of around 6 core SME’s including a DBA, SA, Solutions Architect, Network Admin, etc.
- Set up regular meetings with clients keeping strong relations, keeping the project scope in play and deliverying both on time and on budget.
- Manage project budget and client expectations around the budget as it pertains to the scope.