Provide strategic guidance and solutions to 50+ enterprise clients from Fortune 500 companies, managing a portfolio of over $5M in ARR to drive growth.Oversee the LMS experience for more than 50 clients, implementing the Kirkpatrick model of learning, resulting in an average completion rate of 95%.Design and configure internal and external LMS experiences for Fortune 500 companies to increase product adoption and achieve compliance goals of 100% completion.Regularly gather feedback from learning initiatives to visualize data, consistently meeting clients' goals and achieving 33% YoY growth for external systems.Collaborate with the product team to identify opportunities through data-driven analysis of client usage, uncovering additional use cases that generate $100K+ in value each quarter.

Successfully implemented Netsmart's SaaS using JIRA and Salesforce, leading to a 50% reduction in idle time in project management.Proactively updated clients throughout the entire development cycle, from planning to go-live, providing detailed implementation reports and accurate go-live dates for seamless project execution.Replaced outdated client systems with Netsmart's SQL solutions, resulting in a 150% increase in client productivity.

Created a lucrative business model that successfully attracted potential Angel investors by providing an extensive revenue model, showcasing the startup's financial potential.Collaborated with the co-founder of Google Earth to improve the business model to increase scalabilityProgrammed and managed an API bot to collect relevant market data, enabling visualization of healthcare sector breakthroughs for strategic decision-making.

Enhanced client and staff procurement processes by generating accurate reports to create product arrival estimates. Utilized average shelf-life forecasts to collaborate with the buyer and maintain a 25% surplus in product inventory, ensuring seamless operations and customer satisfaction.

Maintain and repair client computers and computer related issues.

Collaborated with regional executives to analyze data and develop an initiative plan focused on expanding mobile app usage by 100%.Utilized Google Analytics to identify a 15% decrease in Toyota's mobile app usage compared to Ford, providing valuable insights for strategic decision-making

Provided assistance with student events and programmingSolicited input from students regarding engagement opportunitiesCoordinated events that catered to students, planned, promoted, and implemented programs on campus to increase student engagementWorked with a range of people to make JCCC a more interactive area for students and assisted the President in various ways such as setting up board meetings, managing appointments, and assisting faculty and students per his request.