Brian Draczynski Email & Phone Number

Natick, Ma

Lead the integration applications development team and forge strategic relationships between the delivery team and the sales, sales operations, and marketing organizations. Provide oversight and responsibility for CRM applications (Salesforce and Microsoft Dynamics), external facing portal and several middleware applications. Collaborate with internal groups to ensure applications are delivering functionality required to meet business needs. Instituted new systems and processes to build efficiencies and increase productivity within the team. Introduced new ticketing and tracking system for all development work. Designed and introduced a Demand Management prioritization and approval process with key business functions to streamline development and delivery of business needs. Introduced Agile-like development methodology for team to streamline the delivery process with less re-work and higher velocity; Serve as scrum master for several large year long projects. Provided team oversight for several enterprise impacting projects including:implementaion and rollout of Salesforce, Microsoft Dynamics upgrade and SAP integration. Leverage Azure DevOps & Jira throughout completion of enterprise projects

Westborough Ma

Led a new function within the larger Business Development group with a focus on creating, developing and maintaining a nationwide sales support function with a emphasis on the client interview process post RFP submission. Work with sales leads, functional experts, regional program leaders and marketing to ensure client facing interview teams are prepared for successful interviews. Partner with marketing to develop and enhance sales collateral including presentation slides, overview sheets and one pagers. Produce tools, templates and procedures to ensure consistency but allow for flexibility in the process while shifting to a proactive rather than reactive approach

Westborough, Ma

Restructured department to be more efficient, effective, productive and successful to increase sale effectiveness. Received and provided feedback on positive tasks and steps as well as areas on opportunity and turned into actionable process, programs and system changes.Streamlined or established processes including use of templates, strategy development, deal team process, and executive review and signoff. Created several improvements to establish dedicated project management, formal opportunity assessment, review and approval process, proposal library and an objective opportunity scoring system. Worked cross functionally with internal groups, including senior and sales leadership, product management, legal, finance, marketing and contact center to improve the sales operations process. Identified areas of concerns as well as best practices. Fully leveraged CRM tool (Salesforce.com) for increased tracking, reporting and dashboards of metrics and KPIs related to workflows, lifecycles and timing, and pipeline and forecast reports to senior management for increased transparency into performance and progress toward goals

Boston, Ma

Managed a high performing team of marketing associates who oversaw the proposal response process for clients and prospects.Introduced new tools into the team that increased efficiencies and productivity including: a new and enhanced proposal database system (Qvidian); moved tracking and reporting of proposal work from Excel into Salesforce.com. Established new and deepened existing internal business relationships (sales leads, product, account management, legal and finance)

Managed end-to-end sales process for Fortune 500 401(k) and pension prospects and clients by coordinating the business qualification process, organizing tailored RFP responses, participating in pricing discussions and outcomes, and facilitating onsite visits.

Worked closely with various internal business partners on RFP/RFI’s, Scope of Services, site visits and other sales related activities

Managed, coached, and developed a team of 20 associates who provided service to external customers and internal phone associates

Master Of Business Administration (M.B.A.)

Bs, Marketing