Accounting, HR and IT management, special projects

·Responsible for booking revenue and cost of goods to the general ledger each month. ·Performed account reconciliations each month on multiple balance sheet accounts.·Provided explanations for Income Statement variances on select revenue and expense entries. ·Worked with Controller’s group to reconcile trial balance for wireless insurance product.·Responsible for all month end close journal entries for wireless MVNO product. ·Assisted in preparing information for internal and external auditors.

·Served as a team lead over the Carrier Billing Disputes and Inquiries team. Responsible for resolving switched access disputes and inquiries for CLEC, Wireless, and IXC carriers.·Reduced back log of disputes by 28% in first 4 months of taking over the Disputes and Inquiries team. ·Served as the team lead over the Carrier Billing Set-Up team. Responsible for implementation of new CLEC and Wireless carriers interconnecting to Sprint’s local network. ·Provided information and data to internal customers such as Account Management, National Service Centers, CLEC and Wireless product teams, and Decision Support. ·Evaluated and improved efficiencies of set-up processes.

·Managed system enhancements for the Local Division’s Billing Operations group. Defined requirements for end users, test validation, and end user training.·Instrumental in writing and implementing Service Level Agreements to make specific process improvements within Billing Operations. Designed and implemented project plans and supporting spreadsheets to manage multiple development projects. ·Mitigated risk to customers impacted by system enhancements by representing Billing Operations in development, testing, and implementation phases.

·Provided technical support to 150 end users of the Portfolio Accounting Management (PAM) system. ·Partnered with software vendor to resolve system errors.·Performed testing for software upgrades to accounting system.

·Supervised 4-5 Investment Accountants.·Trained new employees on accounting system.·Reviewed monthly control books and audit packages for accuracy.

·Prepared and reported on Net Asset Value of assigned mutual funds.·Computed daily cash available for Fund Managers.·Prepared monthly accounting control reports.