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I am a team-oriented technology executive with over 15 years of senior-level expertise in the technology industry. One individual with a unique combination of business acumen and senior technology expertise honed through diverse career experience - vCIO, Owner, Business Manager, Customer Experience Director, Marketing Manager, IT Director, Spokesperson. Roles that taught me the language and realities of business – Marketing, Management, Customer Value, Strategy, Competitive Analysis, Operations, and a considerable amount of Geek.Experience through these roles has provided many insights:
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Vcio - Virtual CioIventure Solutions Mar 2014 - May 2015OrlandoProvide consulting to clients regarding IT requirements, budgeting, and technology selections. Develop strategic plans and roadmaps with an eye to technology, business objectives and budget requirements. Collaborate with Strategic Services and Account Management to review client initiatives and team goals to improve the quality of client contact. Improve and ensure client satisfaction while acting as the client advocate. Manage contract renewals and the overall recurring revenue health of the branch as measured by client retention and efficiency rates - Achieved 100% client retention and increases in renewal revenue. -
CtoWcs 2006 - 2014Orlando FloridaGrew a start-up computer services business to a client base of over 4,000 customers and subsequent sale. Deployed Windows Server based infrastructure for customers in Retail, Manufacturing and Healthcare. Architected multi-vendor infrastructure (Microsoft, Apple, Cloud) to support deployment of diverse consumer devices (iPhone, iPad, Carrier Wireless, BYOD). Expert - Windows, Apple and mobile clients.
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Business Manager - East Region Us, EnterpriseMicrosoft Corporation 2004 - 2006Orlando FlOperated as chief-of-staff for the regional SVP - This leadership role set priorities and managed business operations, led crisis response, developed strategic initiative plans, set objectives, tracked accountability, KPI and key deliverable reporting. Directed adjustments in field execution strategy via matrix management of 6 field offices. Primary liaison and director of implementation, deployment and project management for strategic initiatives. Identified, defined and communicated, up and down, on key issues facing stakeholders that required resolution. -
Director - Customer And Partner Experience - South Region UsMicrosoft Corporation 2002 - 2004Orlando FlDeveloped and deployed multiple programs to identify and resolve issues impacting partner & customer satisfaction. Audited and reviewed all aspects of the people, process, and technology relating to customer and partner interaction. Architected the regional security incident response plan, adopted nationally. Utilized ITIL methods to review company procedures, processes and policies to drive adjustments in employee empowerment, accountability and measurement.
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Group Marketing Manager - Mobility And WirelessMicrosoft Corporation 1999 - 2002Redmond WaOversaw programs to launch support team for 40-member, global, V-team of Enterprise Mobility Solutions Specialists. Developed and trusted to deliver bleeding-edge technology demonstrations for Bill Gates, Steve Ballmer and other Microsoft executives at countless critical meetings; from one-on-one C-level briefings to over 20,000 in sports arenas for Comdex, CTIA, CEBIT and CES. Coauthored the Palm competitive review.
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International Marketing Manager - Windows & Internet ExplorerMicrosoft Corporation 1996 - 1999Redmond WaPrimary liaison between corporate and international subsidiaries for business planning, escalation and go-to-market strategy. Drove alignment of launches, budgets, forecasts, marketing plans, communications, and best practices. Drove alignment of launches, budgets, forecasts, marketing plans, outbound communications, and shared best practices among subsidiaries. Served as escalation point on execution, localization, and other issues.
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Product Manager - SystemsMicrosoft New Zealand 1992 - 1996Auckland New ZealandProduct manager for operating systems (DOS, Windows, NT), Databases (Access, FoxPro, SQL) & Developer tools. Drove budgets, forecasts, marketing plans, launches (Windows 95, Windows NT), PR and evangelism.
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Direct Sales/Account Manager - Product Marketing ManagerWang New Zealand 1989 - 1992Auckland New Zealand
Brian Shafer Skills
Brian Shafer Education Details
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Business Management
Frequently Asked Questions about Brian Shafer
What is Brian Shafer's role at the current company?
Brian Shafer's current role is Vice President of Client Services, Darden Brands.
What is Brian Shafer's email address?
Brian Shafer's email address is br****@****osk.com
What is Brian Shafer's direct phone number?
Brian Shafer's direct phone number is +140786*****
What schools did Brian Shafer attend?
Brian Shafer attended Susquehanna University.
What are some of Brian Shafer's interests?
Brian Shafer has interest in Give Kids The World, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Fishing, Home Decoration, Health.
What skills is Brian Shafer known for?
Brian Shafer has skills like Cloud Computing, Strategy, Product Marketing, Product Management, Management, Business Strategy, Mobile Devices, Program Management, Strategic Planning, Team Leadership, Business Intelligence, Vendor Management.
Not the Brian Shafer you were looking for?
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2bhartiyaconsultants.co.in, email.itt-tech.edu -
Brian Shafer
Greater Chicago Area2yahoo.com, aol.com2 +170877XXXXX
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Brian Shafer
Greater Houston9nationalboard.org, gmail.com, percipiencellp.com, exmsft.com, glenfarnegroup.com, spencer-thomas.com, buchanan-edwards.com, axispoint.com, nbbi.org4 +161488XXXXX
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