At Quanta I am a specialist Project, Programme and Portfolio Management trainer. Using my nearly 30 years of experience in delivering change, I train:* Prince2 Practitioner* APM Project Management Qualification* MSP Practitioner* MoR Practitioner* MoP Practitioner* Agile PM Practitioner* APM Project Fundamentals Qualification* Earned Value Management* Project Planning & Control

COO responsible for leading the building and launching Buzzeasy as a Cloud and then operating the service.

Delivery Manager responsible for the delivery of Projects and Support to contact centre customers.

Working for the worldwide leader in office space provision, I lead the roll-out of Interactive Intelligence's contact centre solution to 19 separate countries, including inbound and forced dialler outbound, and liaison with third parties including carriers.

I managed the Solutions team at Cirquent - the consultants who deliver projects into a diverse range of customers. My responsibilities included:• line management of the Pivotal, Genesys and Remedy practice teams• resource management - pre-sales, project delivery and solution support• working to keep utilisation high• identifying training needs• and engaging with appropriate third parties to supplement project deliveries.

SdB+PM Forum is a place for experienced Project Managers to meet, discuss and collaborate on matters of import to them. I was one of the administrators and moderators on this board.

I project managed the implementation of solutions based on Clarify, Microsoft & Pivotal CRM, Genesys CTI software, Informatica and Cognos data warehousing tools, and WebMethods EAI integration tools. I headed the Project Management Practice, where I was involved in leading practice activities aimed at continuously improving our delivery, and coaching & guiding other Project Managers. I also stood in for the Professional Services Manager in his absence.I was also a bid manager… Show more I project managed the implementation of solutions based on Clarify, Microsoft & Pivotal CRM, Genesys CTI software, Informatica and Cognos data warehousing tools, and WebMethods EAI integration tools. I headed the Project Management Practice, where I was involved in leading practice activities aimed at continuously improving our delivery, and coaching & guiding other Project Managers. I also stood in for the Professional Services Manager in his absence.I was also a bid manager involved in putting a considerable number of bids together. Show less

I was recruited at Madison (now Infinity) to improve their delivery record. Within a couple of weeks of joining I was asked to take responsibility for all delivery from Auckland. I was extremely successful by introducing standardised processes, getting project managers involved in pre-sales, and recruiting a good team.I made Infinity project managers responsible for complete delivery including making sure that any commitments made were realistic, achievable and… Show more I was recruited at Madison (now Infinity) to improve their delivery record. Within a couple of weeks of joining I was asked to take responsibility for all delivery from Auckland. I was extremely successful by introducing standardised processes, getting project managers involved in pre-sales, and recruiting a good team.I made Infinity project managers responsible for complete delivery including making sure that any commitments made were realistic, achievable and achieved.An example of a project was the implementation of a significant web-shop for a major electronics manufacturer. Show less

Numerous projects including Year 2000 in New Zealand and the Pacific, and roll out of a CRM system across 175 desktops in multiple retail outlets.

Numerous projects and consultancy assignments, including the migration of a significant share registry system (85% of New Zealand shares) without incident.