Brian Duffey Email & Phone Number

Greater St. Louis Area

• Transferred to the Biotechnology Division in 2007 as Senior Manufacturing Support Specialist – Functional Genomics Operations Department and promoted in May 2010 to create production specifications for custom functional genomics projects and provide quotes for both domestic and international customers, including cost calculations and pricing, technical review, and product selection.• Provide technical support for sales representatives and customers to select custom genomic products for their specific research needs.• Work directly with R&D group to design new products for genomic research including products used for gene knockdown, gene knockout, and gene overexpression.• Assist Marketing Department in creation of marketing documents and website information and the launch of new products.• Provide technical data for domestic and international sales force and their customers. • Provide SAP training and new product training for domestic and international sales force; organize training presentations for annual sales meeting.• Create weekly order tracking, sales, and accounting reports for domestic and international distribution.• Supported all areas of the MISSION shipping operations including coordination of large volume shipments, area design improvements, and shipping daily orders.

Greater St. Louis Area

• Following the implementation of SAP, transferred to the Shipping Department to continue to learn and develop skills.• Supervised the operation of receiving products from all packaging areas and stocking locations.• Monitored the packaging and document creation areas with the International Shipping area.• Trained employees on IATA and Tariff Code regulations for international freight; implemented process improvements to reduce freight costs, improve cycle times, and increase packing efficiencies.• Coordinated the daily activities of the Order Filing area, directing Domestic and International order fillers to meet daily order flow; continuously improved processes to organize orders before they were delivered to the packing areas.• Supervised 10 employees in the Problem Resolution area to correct problems with orders, answer customer service calls, process SAFC orders, pack DEA and CDC products, and conduct daily inventory audits.

Greater St. Louis Area

• Promoted to Packaging Department to oversee a team of 6 to 10 people in the Label Production and Packaging Office areas; cross-trained to fill in for Life Science Packaging Area Supervisors which handled Molecular Biology and Immunology products.• Coordinated hiring employees for summer employment program• Helped design and implement new computer generated label program to produce higher quality labels.

Greater St. Louis

• Assisted in plant start-up, manufactured biological buffers, involved in writing safety procedures for production documentation, and served as Safety Committee Chairman for department.

Master Of Science (M.S.), Biotechnology

Bachelor Of Science (B.S.), Forestry