As an Enterprise Monitoring Engineer, I secure the highest-level systems and infrastructure availability. I specialize in deploying, configuring, testing, and maintaining monitoring agents in the US and global farms. I manage a ticket queue and assignments and prioritize according to severity and troubleshooting by thinking “out of the box.” I have reliable skills in enterprise architecture, operating systems, servers, data centers, virtualization, and system management / monitoring tools. The value that I bring to a company is my ability to ensure clients’ needs are fulfilled, working directly regarding requests, and using my substantial active listening and interpersonal skills. I look forward to challenges and enjoy problem-solving.My management team and my peers know me as organized, proactive, easy-going, and a valued professional with goal-oriented, solutions-focused perspective. I am also known for building and maintaining excellent cross-functional relationships, collaborating, communicating, training, mentoring, and quickly learning new technologies.These are my core competencies: • US Citizenship & Public Trust Security Clearance • Technical Support • Cloud Hosting / Computing • Network Security Administration / Firewalls • Performance Assessments / Audits • Systems Administration • Process Improvement • Quality Assurance (QA)I am open to new opportunities and can be reached at brian5297@gmail.com.