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Sr. Knowledge Based Pm At Microsoft
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Brian Eckard Email & Phone Number
Program Manager @ Wimmer Solutions | Knowledge Management, Content Management
at
Sr. Knowledge Based PM at Microsoft
2 work emails found
@t-mobile.com
1 phone found area 206
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Sr. Knowledge Based PM at Microsoft
Role
Program Manager @ Wimmer Solutions | Knowledge Management, Content Management
Location
Bonney Lake, Washington, United States
Who is Brian Eckard? Overview
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Quick answer
Brian Eckard is listed as Program Manager @ Wimmer Solutions | Knowledge Management, Content Management at Sr. Knowledge Based PM at Microsoft, based in Bonney Lake, Washington, United States. AeroLeads shows a work email signal at t-mobile.com, phone signal with area code 206, and a matched LinkedIn profile for Brian Eckard.
Brian Eckard previously worked as Wimmer Solutions at Sr. Knowledge Based Pm At Microsoft and Program Manager Build Your Own Coverage (BYOC) at T-Mobile. Brian Eckard holds Bachelor Of Arts (B.A.) from University Of Maryland.
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*@t-mobile.com
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AeroLeads found 2 current-domain work email signals for Brian Eckard. Compare company email patterns before reaching out.
Profile bio
About Brian Eckard
At Wimmer Solutions, my role as a Senior Knowledge-Based Project Manager focuses on enhancing AI-driven customer support through comprehensive knowledge management strategies. Our team's efforts have refined over 70,000 knowledge assets, streamlining content management and risk mitigation within Customer Service Support (CSS). The collaboration with stakeholders across six Strategic Business Units has led to the successful launch of content management processes for the majority of these units.Previously, my tenure as a Program Manager and Technical Writer at T-Mobile honed my skills in project management and technical communication. By creating a user-friendly online portal and Standard Operating Procedures, I achieved a 25% reduction in project timelines and a significant improvement in stakeholder engagement. These experiences have solidified my expertise in customer relationship management and process improvement within the telecom sector.
Listed skills include Banking, Sharepoint, Technical Writing, Process Improvement, and 37 others.
Current workplace
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Sr. Knowledge Based Pm At Microsoft
8 roles · 21 years
Brian Eckard work experience
A career timeline built from the work history available for this profile.
Wimmer Solutions
Sr. Knowledge Based Pm At Microsoft
Collaborated with stakeholders to manage complex project risks and implement a content management strategy, refining over 27,000 knowledge assets and developing a KM Strategy and Guidelines document that provided recommendations for a holistic knowledge management strategy, resulting in the establishment of content management teams for six CSS SBUs and.
Jan 2024 - Jun 2024
Program Manager Build Your Own Coverage (Byoc)
Collaborated with BYOC partners and RF engineering teams in a fast paced program management environment to drive projects from submission to on-air deployment, resulting in a 25% reduction in project timelines. Developed an online project update portal that improved stakeholder engagement by over 5%, facilitating timely updates and communication.
2022 - 2023
~1 yr
Project Manager
Oversaw in-building projects in the South region from TfB sales submission to on-air deployment, resulting in a 25% reduction in project timelines. Partnered with the T-Mobile for Business sales team to submit in-building projects for financial review and deployment approval across four regions nationwide, enhancing reporting for leadership by designing a.
2017 - 2022
~5 yrs
Technical Writer (Contract With T-Mobile)
Collaborated with the Procurement team to conduct stakeholder and technical staff interviews to gather process and procedure information, resulting in a 25% decrease in operational errors by establishing format requirements for documentation and developing an internal grammar and style guide.
2016 - 2017
~1 yr
Technical Writer (Contract With Synect Media)
Collaborated with software developers and product managers to develop a virtual review environment user guide, resulting in the successful creation of two comprehensive user guides that improved client understanding by fifty percent.
2016 - 2016
Database Analyst And Consultant (Contract With Healthcare Management Administrators)
Collaborated with teams to design SharePoint sites to support Compliance Group business functions. Designed and built a document generation system that combined SharePoint lists with the Access database, automating data merging with client benefit letters. This resulted in reducing production time by 86% versus the previous manual process.
2016 - 2016
Content Specialist And Km Technical Analyst
Created and published content for the knowledge management system, improving member customer service timelines by 20% and minimizing processing errors by 30% through enhanced accuracy, relevance, and consistency across delivery channels. Established and nurtured relationships with business units to stay informed about initiatives and projects affecting.
2005 - 2015
~10 yrs
2 education records
Brian Eckard education
Bachelor Of Arts (B.A.)
University Of Maryland
Master'S Degree, Information Systems
University Of Phoenix
FAQ
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What company does Brian Eckard work for?
Brian Eckard works for Sr. Knowledge Based PM at Microsoft.
What is Brian Eckard's role at Sr. Knowledge Based PM at Microsoft?
Brian Eckard is listed as Program Manager @ Wimmer Solutions | Knowledge Management, Content Management at Sr. Knowledge Based PM at Microsoft.
What is Brian Eckard's email address?
AeroLeads has found 2 work email signals at @t-mobile.com for Brian Eckard at Sr. Knowledge Based PM at Microsoft.
What is Brian Eckard's phone number?
AeroLeads has found 1 phone signal(s) with area code 206 for Brian Eckard at Sr. Knowledge Based PM at Microsoft.
Where is Brian Eckard based?
Brian Eckard is based in Bonney Lake, Washington, United States while working with Sr. Knowledge Based PM at Microsoft.
What companies has Brian Eckard worked for?
Brian Eckard has worked for Sr. Knowledge Based Pm At Microsoft, T-Mobile, Apex Systems, Robert Half Technology, and Becu.
How can I contact Brian Eckard?
You can use AeroLeads to view verified contact signals for Brian Eckard at Sr. Knowledge Based PM at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Brian Eckard attend?
Brian Eckard holds Bachelor Of Arts (B.A.) from University Of Maryland.
What skills is Brian Eckard known for?
Brian Eckard is listed with skills including Banking, Sharepoint, Technical Writing, Process Improvement, Vendor Management, Knowledge Management, Leadership, and Business Process Improvement.
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