Director - Card Acquisition
Current
Oct 2024 - Present
AeroLeads people directory · profile
Brian Dennis Email & Phone Number
Director of Card Acquisition at USAA | Digital Banking Maven | NAVY Veteran
at
USAA
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3 data sources
Profile completeness 86%
Current company
Role
Director of Card Acquisition at USAA | Digital Banking Maven | NAVY Veteran
Location
Atlanta, Georgia, United States
Who is Brian Dennis? Overview
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Quick answer
Brian Dennis is listed as Director of Card Acquisition at USAA | Digital Banking Maven | NAVY Veteran at USAA, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Brian Dennis.
Brian Dennis previously worked as Director - Card Acquisition at Usaa and Vice President - Wealth Digital Platform at Truist. Brian Dennis holds Master Of Business Administration - Mba from Keller Graduate School Of Management Of Devry University.
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Email format at USAA
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USAA
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Profile bio
About Brian Dennis
Experienced Senior Digital Product Manager with a demonstrated history of successful digital solution delivery across multiple areas of the financial services industry. Skilled in Digital Strategy, UX/UI, and Agile Methodologies across various digital channels.
Current workplace
Brian Dennis's current company
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11 roles
Brian Dennis work experience
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Vice President - Wealth Digital Platform
May 2022 - Nov 2024
Vice President - Senior Digital Product Manager - Business Banking
Dec 2019 - Jul 2022
First Vice President - Digital | Treasury & Payment Solutions
Feb 2019 - Dec 2019
Digital Product Manager - Collections | Digital Infrastrucuture & Experience
- Responsible for enhancing the collections digital experience for delinquent cardmembers on discover.com and native mobile app via Web Targeting, Chat and Messaging, VOC, and self-service payment options. Currently.
- Manage existing Collections chat and messaging experience on Discover.com and mobile app to include increasing chat engagement and payments collected through the channel, platform migration, and chat automation through.
- Oversee Voice of the Customer (VOC) Program to monitor customer complaints & feedback and continuously iterate and enhance our digital features based on valuable consumer insights; ultimately leading to constant.
- Responsible for Web Targeting optimization and strategy on Discover.com and mobile app leading to increases in payments collected through the digital channel via campaign management, process optimization, and database.
- Digital Initiative Owner (Scaling Agile) for all open file delinquent cardmember features and enhancements on Discover.com and mobile app
- Digital Controls custodian, Operational Risk Event custodian, Internal Audit Lead, Web Complaints and Escalation Owner, BCP Owner
Mar 2017 - Dec 2019
Digital Product Owner - Products And Innovation
Products and Innovation - Agile Product Owner
Dec 2014 - Mar 2017
Senior Associate - Protection Products
Protection Products / FICO Launch and Marketing
Dec 2012 - Dec 2014
May 2011 - Dec 2012
Dec 2009 - May 2011
Customer Service Representative
Jun 2008 - Dec 2009
Aug 2003 - May 2008
2 education records
Brian Dennis education
Master Of Business Administration - Mba
Keller Graduate School Of Management Of Devry University
Bachelor Of Science (B.S.), Marketing/Marketing Management, General
Goldey-Beacom College
FAQ
Frequently asked questions about Brian Dennis
Quick answers generated from the profile data available on this page.
What company does Brian Dennis work for?
Brian Dennis works for USAA.
What is Brian Dennis's role at USAA?
Brian Dennis is listed as Director of Card Acquisition at USAA | Digital Banking Maven | NAVY Veteran at USAA.
Where is Brian Dennis based?
Brian Dennis is based in Atlanta, Georgia, United States while working with USAA.
What companies has Brian Dennis worked for?
Brian Dennis has worked for Usaa, Truist, Suntrust, Discover Financial Services, and Us Navy.
How can I contact Brian Dennis?
You can use AeroLeads to view verified contact signals for Brian Dennis at USAA, including work email, phone, and LinkedIn data when available.
What schools did Brian Dennis attend?
Brian Dennis holds Master Of Business Administration - Mba from Keller Graduate School Of Management Of Devry University.
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