Manage the design, development, and production of hardware products for restaurant, retail, hospitality, and grocery customers. This includes both stock product development and ground-up custom development with coordination between stakeholders, manufacturers, developers, designers, and logistics teams.This work includes:- Digital outdoor signage enclosures and kiosks- Asset management lockers- Charging and mounting solutions for tablets and digital displays- Modular POS tablet systems

Coordinated the development of Intersection’s digital display and kiosk products from inception to deployment; creating a standardized product suite that streamlined the manufacturing and deployment process and reduced the total cost of ownership for each display assetManaged the implementation of a digital display vendor evaluation that provided a qualitative and quantitative assessment of manufacturing capabilitiesCoordinated the creation of hardware product requirements across key stakeholders: ad ops, design, engineering, deployment, and operationsManaged external relationships with hardware product manufacturers and component suppliersCreated and maintained a repository of product specifications and documentation for vendors, clients, and internal teamsAssisted in post-deployment support of digital display products, including RCAs and component and material iterations

Coordinated the onsite testing and evaluation of the LinkNYC pilot kiosks across multiple internal and external workstreams: hardware, design, software, operations, and deploymentProvisioned production kiosks for deploymentProvided onsite deployment and activation support, including: energization, network connectivity, and software smoke testingAssisted in the design and development of custom deployment and maintenance tools for the LinkNYC productCreated operations and maintenance documentation for the LinkNYC kiosk product