Brewhouse bartender with a passion for people and great beer. Always willing to sample product to ensure the best quality and experience for our guests. Believer that quality of beer is far more important than quantity of taps. Birch's offers a diverse array of brews for even the most picky craft beer connoisseur, with 8 rotating taps.

Lead bartender every Saturday night. In charge of making all restaurant drinks as well as managing own bar top section. Supervised front of house staff, assisted employees with discounts, conflict resolution and workplace efficiencies. Trained new bartenders and servers in all aspects of the job, including customer service, use of equipment, drink preparation and upselling techniques. Engaged customers in conversations to understand desires and recommend specific liquor, wine, beer and cocktails. Oversaw special events such as UFC fights and bingo nights.

Ensured customer satisfaction through quick service, friendly suggestions, and patience with even the most demanding guest. Entered orders, delivered food and beverages, and processed payments in an accurate, but timely manor.

Shift supervisor of store. Responsible for keeping baked goods fresh and up to par, preparing specialty drinks for guests, and closing down store. Knowledgeable on roasting/flavor profile of beans, preparation of beans for brewing, and various techniques for preparing specialty drinks. Kept store cleaned and stocked for next shift.