Brian F Cullen work email
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Brian F Cullen personal email
Brian F Cullen phone numbers
I am an innovative and energetic Information Technology Manager with extensive Equipment Infrastructure and Asset Management experience. My communication skills are excellent, and I have a passion for customer support and employee satisfaction. My leadership skills are strong. I am analytical and a problem solver.• Desktop/Server Support • Training/Coaching • Asset Collection/Decommissioning• Documentation • Management • Project Management
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Internet Technician SpecialistSpringfield Township 2015 - PresentDesktop. Laptop, Server and Application Support for Springfield Township Government offices
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It Consultant/Specialist - Operations Center Of ExcellenceKaiser Permanente 2013 - 2015Brooklyn Heights, OhioWrote and published Standard Operating Procedures for IT end user services staff for all regions. Facilitated Webex meetings for EUS Operations Center of Excellence.• Decommissioned IT assets following company acquisition, taking on time-sensitive responsibility in addition to completing normal duties and receiving recognition and an award for hard work, dedication, and exceptional support.• Initiated and developed a repository of SOPs and best practices to organize and standardize important IT end user services procedures, ensuring consistency among various geographic regions, increasing IT productivity and ensuring compliance. -
Workflow SupervisorKaiser Permanente 2012 - 2013Brooklyn Heights, OhioSupervised 30 dotted line workflow coordinators from four different time zones. Assisted with trouble ticket routing to the correct resources to solve them. • Created a workflow staffing model that provided cross coverage assistance within departments to ensure trouble tickets were quickly distributed to the proper work group. This strategy resulted in a much more
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Supervisor Enterprise Client SupportKaiser Permanente 1997 - 2012Brooklyn Heights, Ohio•Supervised ten desktop and server support staff and handled 18 sites, 3,500 PC’s, 150 servers, and over 2000 end users.• Collaborated with vendors and other IT teams to develop and implement a blueprint for small medical office building installations, resulting in 5 office buildings being opened within 3-month timeframe.• Developed and implemented a daily tracking system to ensure request tickets were assigned properly and addressed quickly to meet IT service level agreement timelines.
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Programmer/AnalystWeight Watchers 1988 - 1997• Supervised one full time and one part time staff supporting 100 PC’s• Managed phone system, voicemail system, overhead paging system, Novell network server -
Programmer/AnalystThe Arnold Corporation 1985 - 1988Akron, OhioDesigned, programmed, and implemented business forms software, Installed Data General Mini computer systems, and trained end users and new programmers. Troubleshot system errors.
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ProgrammerPlantrol Systems Ltd 1984 - 1985Westfeld, New YorkConstructed databases, coded business forms applications in raw material inventory, jobcost and finished goods inventory. -
Scientific Programmer TraineePratt & Whitney 1983 - 1984East Hartford, CtWrote computer graphics software for use in jet engine performance testing.
Brian F Cullen Skills
Brian F Cullen Education Details
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Computational Mathematics
Frequently Asked Questions about Brian F Cullen
What company does Brian F Cullen work for?
Brian F Cullen works for Springfield Township
What is Brian F Cullen's role at the current company?
Brian F Cullen's current role is IT Manager.
What is Brian F Cullen's email address?
Brian F Cullen's email address is brian.cullen@kp.org
What is Brian F Cullen's direct phone number?
Brian F Cullen's direct phone number is +151352*****
What schools did Brian F Cullen attend?
Brian F Cullen attended Rochester Institute Of Technology.
What are some of Brian F Cullen's interests?
Brian F Cullen has interest in Bird Watching, Walking, Cross Country Skiing, Gardening.
What skills is Brian F Cullen known for?
Brian F Cullen has skills like It Management, Coaching, Supervising Others, Communication, Healthcare Information Technology, Leadership, Mentoring, Desktop Support, Project Management, Sharepoint 2013, Encouraging, Vpn.
Who are Brian F Cullen's colleagues?
Brian F Cullen's colleagues are Lorna J Yearwood, John Lombardi, Robert Sinkinson, Ed Abel, Ann Dager, Michael Hampton Ii, Daniel Carter.
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