Brian Davis, Ma, Pmp, Pahm Email & Phone Number

Indianapolis, Indiana, Us

• Lead a team of Project Managers and Technical Program Managers supporting the B2B vertical.• Hire, train, coach, counsel, and evaluate performance of Project Managers and Technical Program Managers.• Lead a continuous improvement culture amongst staff and peers in support of the ONE Marketing Process.• Partner with other leaders to drive success and transformation of Elevance Health Marketing.• Adhere and contribute to the building of Project and Program Management methodologies within the PMO collaborating with the PMO lead.• Manage project and program team capacity and communicate gaps working closely with PMO Lead and Project Portfolio managers; utilize capacity planning tools to track and manage team capacity against demand.• Develop methodology for hiring contractors as needed to augment staff resources.• Develop innovative solutions to solve capacity constraints thorough data analysis and partnership with other stakeholders. • Ensure prioritization for Marketing projects to ensure alignment with enterprise goals and conduct lead team meetings.

Morristown, New Jersery, Us

•Led the campaign execution and project management team for CarelonRx Marketing team.•Hired, trained, coached, counseled, and evaluated performance of Campaign Execution Marketing Managers, Project Managers, and Contract Program Managers.•Implemented Marketo system for B2B campaigns increasing reporting and tracking capabilities.• Oversaw the business implementation of the CarelonRx Pharmacy marketing campaign, including the implementation of the Adobe Customer Journey Analytics system.• Served as business project lead/SME for the Carelon Workfront implementation including training, development, and communication with executive management.• Championed efforts to identify best practices, impacted parties, business partners, and resources required to optimize program performance.•Administered a $8 million budget working with the Procurement Department to ensure timely payment of vendors. Conducted various cost/benefit analyses. Managed the annual and quarterly marketing planning process and associated budgeting. •Tracked actual versus budget spend and prepare recurrent reports for the Finance team and other organizational stakeholders. •Managed cross departmental projects, ensuring timely and successful completion for key initiatives. •Engaged with management to identify and implement strategies that support achievement of marketing unit and enterprise goals.•Facilitated executive meetings, prepare agenda’s and ensure effective follow-ups on action items.•Developed and maintained key relationship with internal and external stakeholders, including regular communication with senior Marketing Leadership.•Facilitated annual strategic planning for CarelonRx Marketing.•Developed strategic training plans for all CarelonRx Marketing Directors focusing on best practices for leadership and planning. •Developed AES Improvement plan for CarleonRx Marketing.•Facilitated completion and submission of executive leadership communications for CarelonRx Marketing.

Morristown, New Jersery, Us

• Partnered with CarelonRx Marketing leadership team to define and implement strategic initiatives.• Champion efforts to identify best practices, impacted parties, business partners, and resources required to optimize program performance.• Administer a $8 million budget working with the Procurement Department to ensure timely payment of vendors. Conduct various cost/benefit analyses. Manage the annual and quarterly marketing planning process and associated budgeting.• Track actual versus budget spend and prepare recurrent reports for submission to the Finance team and other organizational stakeholders. • Serve as systems administrator for the Workfront project management application and the Workfront Digital Asset Management tool.• Manage cross departmental projects, ensuring timely and successful completion. • Engage with management to identify and implement strategies that support achievement of marketing unit and enterprise goals.• Facilitate executive meetings, prepare agenda’s and ensure effective follow-ups on action items..• Develop and maintain key relationship with internal and external stakeholders, including regular communication with Elevance Health senior Marketing Leadership.• Facilitate annual strategic planning and budget planning for CarelonRx Marketing.• Developed training plans for Directors regarding leadership and planning. • Developed AES Improvement plan for CarleonRx Marketing.• Developed annual communication plan for CarelonRx Marketing including facilitating completion and submission of executive leadership communication.

Morristown, Nj, Us

• Developed and oversaw the rollout of strategies to increase team performance and improve critical business processes. • Developed KPI’s and metrics goals for product builders. Facilitated greater QA through improved reporting and policies.• Designed and implemented a unique audit process for the creation and automated review of algorithms. • Developed a training program for the Criteria team, including on-boarding of new associates and routine training for existing staff. Compiled and assessed data from a variety of company sources to identify performance gaps and address deficiencies.• Implemented all State/FED legal mandates for Member Experiences Division. Served as POC / SME for multiple teams. Ensured compliance, devised corrective actions, and validated integrity of Medicaid, Medicare, Commercial and Exchange business lines.• Nurtured relationships with electronic Prior Authorization (ePA) vendors. Utilized data to identify focus areas for enhancement, improving provider adoption and end-to-end rates. Met company Blue Chip goals to increase provider adoption of ePA. • SME for the Clinical Criteria Team for Agadia/PA HUB system for hierarchy and workflow creation, and ePA for business lines.• Maintained Criteria Team policies and procedures, SOPs, and Drugs Under Medical lists. Conducted routine reviews and updates. • Supported multiple major enterprise projects (see attached list). Employed PMBOK and PMI standards as PM for the Criteria Team.

Virginia Beach, Virginia, Us

• Placed with Anthem BC/BS by a local executive placement firm to take charge of a new project / concept to establish a turn-key system to assist Medicaid recipients with extended reimbursable services such as housing, employment, social assistance and long term support.• Employed Waterfall and Agile-Scrum project management methods and PMBOK and PMI standards for healthcare implementations.• Developed program policy; correspondence and data transfer channels (phone, fax, email, on-line); regulatory reporting and compliance policy; member communications channels; provider portal and web site; human capital; vendor management and contracting; and claims authorization and support operations. Led sub teams in each discipline creating an entry point for all prospective providers.• Reporting to the Program Director, personally orchestrated all construction and implementation facets of the project to include oversight of team leaders, business partners, corporate shared services stakeholders, myriad meetings and planning sessions, etc.• Learned role and function of each project team member and business area to sufficiently manage the full scope of assigned projects.• Improved project and functional team performance through mentorship in the management of projects. Ensured customer acceptance.• Delivered “go-live” package to facilitate manual claims within three months, with projected fully automated delivery by July 2018.

• Partnered with spouse to establish a consulting firm to commercial businesses and higher education institutions. Target the achievement of primary objectives to improve operating efficiency, identify and minimize risk, develop and exploit opportunities for business/enrollment growth and profitability enhancement, and guide the implementation process. • Contracted for a public-private partnership between Vergara Company, a Colombia-based apartment complex provider and the federal government of Colombia. Cooperatively strategized and developed a first of its kind agreement, providing the first university residence halls in the country in Bogota. Evaluated building design for residence halls for four schools. • Consulted with Tulane University during its strategic initiative to re-engineer its enterprise model and associated operations. Reporting to the AVP of Housing and Campus Recreation and in consultation with the VP of Student Affairs, fulfilled contract specifics to examine and improve business processes, build capacity of the department, and elevate operations excellence.• Delivered an 8% increase in occupancy as well as increased retention of resident juniors and seniors. Redesigned the Housing website and implemented a new application process for returning students, room selection, procedures, communications plan, and roommate matching which resulted in a 25% increase in participation and additional net value of $2MM to the budget.• Directed marketing to drive student enrollment which increased 2nd year student capture by 18.6% over projection. • Defined and implemented new policy for disability accommodation requests and therapy animal guidelines.• Fulfilled other consulting projects Case Western Reserve University and ADT Security Systems.

Boca Raton, Fl, Us

• Provided executive control for financial management, vision, strategic planning, residence management and resident activities servicing 4,250 students. Administered a $5.6MM budget. Led six division directors and 250 cross-functional line personnel. • Orchestrated all business operations, accounting, capital improvement, marketing, and human resources related functions. • Championed resident student development programs to include dynamic living / learning communities. Launched a faculty/staff task force to garner school-wide input, fresh ideas, and interdepartmental participation.• Restructured staffing of residence halls, and rolled out a new performance model to focus on addressing efficiency gaps and programmatic shortfalls. Improved tenant satisfaction survey scores and consequent program profitability.• Implemented new and improved budgeting and expenditure control processes. Established room rates for 2015. • Developed and implemented new policies governing emergency response and crisis intervention with associate staff training.• Reduced melt in occupancy by 3.4% by instituting new directives and targeting specific populations within a 50-mile radius. • Reviewed and approved major renovation and housing improvement plans. Explored creative channels to finance construction. • Instituted a complete re-structuring of the program office to include the development of a new Director of Resident Life position. Established a team to monitor and manage occupancy, operations and resident satisfaction.• Reason for leaving … organizational realignment occurred just prior to arrival at new post.

Fairfax, Virginia , Us

• Culminated 16 years of progressive service at the University, directing the disposition and billing of a resident population that had grown to 6,500 students, annual revenues in excess of $36MM, a department operating budget of $5.6MM, 75+ cross-functional full-time staff, and 45+ student desk workers.• Accountable for 37 buildings (2.1MM sq. ft. of mixed-use facilities) in multiple locations to include oversight of housekeeping. Administered $2+MM Service Level Agreement contracts and served on the Contractor Selection Committee. • Orchestrated all facets of the housing program through a dynamic period of growth and change to include GMUs metamorphosis from a commuter campus to a full-scale, nationally heralded university and campus residence institution. • Served as Project Manager for 12 design-build construction projects that increased housing capacity from 2,000 to 6,500 beds.• Planned and directed millions of dollars in renovation projects to include installation of sprinkler systems in 12 buildings and complete electrical, plumbing and roof changeouts in two 5-story buildings.• Secured approval from GMUs President to restructure the resident assignment process. Upgraded computer technology and process guidelines / policy. Implemented a new selection process moving from senior based selection to sophomore priority housing that resulted in a 22% improvement in resident satisfaction.• Conducted a comprehensive technology gap analysis. Developed scope of work, led request for proposal (RFP) process, obtained requisite approvals, and served on the Selection Committee to assess/hire technology consulting firm.• Supervised departmental recruitment, selection and training processes.• Achieved and sustained average occupancy rate at ~98% throughout tenure.• Championed and coordinated housing/hotel services for summer activities including internship, summer school, and conferences which generated supplemental revenues totaling $2M per year.

North Ryde, New South Wales, Au

Associate Director for Housing Services, George Mason University (2005-2010) / Interim Director (2008-2009)Area Coordinator (2000-2005) / Resident Director (1999-2000) / Judicial Liaison (1998-2005)Graduate Resident Director / Assistant Community Standards Coordinator (1997-1998)• Fulfilled progressively responsible positions at GMU as an employee of Campus Living Villages (CLV), a global student accommodation provider and one of the largest higher education student housing providers in the world.• Fulfilled essentially the same responsibilities as in GMU staff position (above) leading up to GMUs decision to bring the Housing Services program under its control. Offered to continue on in the same capacity during and through the transition. • Directed and oversaw an information technology unit responsible for providing building access control, web development and desktop support for the Office of Housing and Residential Life.• Approved and managed department expenditures and led capital improvement programs for yearly renovations. • Drafted and promulgated all preventive maintenance plans for facilities.• Served 8 months as Interim Director while GMU had 4800 residents. Led four associate directors and 230 line personnel.• Reduced Department budget by 15% during economic crisis of 2008.

North Ryde, New South Wales, Au

continued from above...• Evaluated, negotiated and secured multiple third-party contracts including a $500K contract for campus security. • Instituted LEED cleaning policies which reduced trash by 13%. Championed and facilitated a campus-wide recycling program.• Developed manuals and training materials for Housing Services staff.• Implemented ESL classes for maintenance and housekeeping staff pursuing opportunities to learn English.• Served on a variety of Committees and Selection Boards. • As Area Coordinator and Resident Director, managed two facilities with up to 1100 beds in traditional and apartment-style halls. Hired, trained, managed and evaluated the efforts of 52 staff. Developed Room Condition Reports, Key Cards, and Health & Safety Forms. Served an on-call duty rotation and responded to unexpected events and/or emergencies.• Taught the University 300 Course in Leadership and Resident Advisor Responsibilities.• As Judicial Officer, adjudicated University and Office of Housing and Resident Life policy violations. Drafted judicial code policies and relevant procedures for adjudicating student misconduct cases.• Served on Transition team to facilitate GMUs assumption of Housing responsibilities. Coordinated transition of 250 personnel while simultaneously managing the transition budget and ensuring smooth program operations and execution of all deliverables.

Plano, Tx, Us

Supply Chain ManagementCustomer ServiceRelationship ManagementQuality Assurance

San Francisco, California, Us

Customer ServiceRelationship ManagementPolicy EnforcementQuality Assurance

Bachelor Of Arts (B.A.), Political Science And Government

Master’S Degree, Higher Education/Higher Education Administration