Full lifecycle recruiting for technical roles

As a part of the Account Delivery Leadership team, I focused on managing and expanding an existing customer base as well as implementing new accounts. My focus was on Recruitment Process Outsourcing (RPO) and Managed Service Programs (MSP), providing excellent service and a data driven program management style to our clients. I lead the recruiters, the recruiting process, and manage the P&L for a portfolio of Broadleaf’s clients. I made technology decisions (ATS, sourcing tools), hire, train, and manage recruiters, maintain relationships with the clients main POC (HR Leadership, C Level executives, Hiring Managers), conduct intake calls, develop the sourcing and recruiting strategies, and maintain accurate client reporting (weekly/monthly metrics and QBR’s). Technologies• VNDLY, SmartSearch, Avature, PowerBI, ExcelAccomplishments• Manage a portfolio of six accounts generating 15M -25M in annual revenue.• Implemented, staffed, and managed multiple successful Talent Acquisition programs.• I worked with companies in the Entertainment/Streaming Technology (Disney+, Hulu, ESPN+), Manufacturing (Masonite), Renewable Energy (JERA Americas), Market Research (IPSOS) and Call Center (CONDUENT) industries. • Hired and managed teams of up to 12 full time and contract Recruiters, Recruiting Coordinators, and Temporary Labor Program Managers. These teams were a mix of in-office and remote workers (some in our offshore offices). • Prepared and Presented Quarterly Business Reviews with for all of my clients using PowerBI Dashboards to drive the conversation on the health of the talent acquisition process.• Heavily involved in the evaluation and implementation of a new Applicant Tracking Systems for Broadleaf, including the Power BI dashboard capabilities for our clients to access metrics directly out of the new system.

I focused on key clients in the Entertainment, Aerospace and High-Tech Manufacturing, Hospitality , Digital Marketing, industries. I specialized in full lifecycle recruitment for both active and passive talent, client relationship management, team development, and requisition management. Technologies:• Avature, Workday, SmartSearch, LinkedIn Recruiter, SeekOut, Indeed, Swordfish, Calendly, and Arya.Accomplishments• Team Lead for a major, high profile RPO Program for Disney Streaming (Disney+, Hulu, ESPN+), leading a team of 12 technical recruiters working to fill senior Software Engineer (Java, Microservices, AWS) and Senior Data Engineer (AWS, Redshift, Snowflake) positions. o The team was able to source and phone screen over 2500 candidates resulting in getting over 725 qualified candidates to the Hiring Managers.o Responsible for POC for client contact, setting the recruiting strategy, monitor team performance while maintaining a requisition load of my own. • Full lifecycle recruiting for Electronics Assemblers for L3 Harris. All candidates were required to have an IPC certification, ability to work on site during the pandemic, and be eligible for a US Security Clearance. • Full Lifecycle Recruiting nationally for professional positions for various clients in the IT, Engineering, High Tech Manufacturing, Sales, Hospitality, Accounting, and Digital Marketing spaces.• Promoted to Talent Acquisition Manager in March of 2022

Responsible for onsite (US only) Full Lifecycle Recruiting and Stakeholder Management for SLK Managers at their client, M&T Bank. Team lead for a team of 2-3 recruiters in Bangalore, India. Primary escalation agent for any candidate issues (negotiations, immigration issues) Technologies:• Taleo, SuccessFactors, Monster.com, Dice.com, Indeed, LinkedIn, ExcelAccomplishments• Maintain a job load of between 25 and 40 onsite IT positions for the client ranging from Sr. Software Developers, QA, Delivery Managers and Solutions Architects.• Developed reporting to provide the Delivery Team a better view of the current pipeline of candidates for each active position.• Simplified the recruiting process to reduce time and improve the Candidate Experience by eliminating multiple interviews prior to submission to the client.

Responsible for Full lifecycle Recruiting and Account Management for direct-hire and contract IT positions. Positions range from entry-level technical support, network administrators and engineers, software developers, database administrators, and IT Management. Technologies:• Monster, CareerBuilder, Indeed, LinkedIn, Facebook, ExcelAccomplishments• Managing the Candidate Experience from first contact to close; Initial call and interview of candidates, checking references, setting up client interviews, interview preparation, extending the job offer and closing the candidate.• Source a continuous pipeline of new active and passive candidates through traditional job boards as well as social media. • The go-to resource in the office when it came to identifying, researching, and explaining new technologies we were asked to recruit for. • Heavily involved in the re-engineering of our recruiting process to improve not only the candidate experience but to help us identify and source better candidates for our clients.• Helped to build and maintain an internal database of IT candidates. By documenting each candidate’s contact experience, this internal resource of over 8,000 candidates has become PSI’s primary source of “warm” candidates.

Solid Solutions was a countertop contracting company providing services to measure and install kitchen and bath solid surface and quartz (Silestone, Cambria) countertops for local Kitchen and Bath Dealers in the Buffalo, NY and Rochester, NY markets.

Word of Mouth Records, LLC: I designed and implemented a wireless network per the customer’s specifications as well as providing follow up support to keep the network and desktop systems running properly.St. Peters Lutheran School: I designed and implemented a network solution to meet the stated needs of the school. This network solution included specifying configuring and installing hardware (Dell server, router, switch and cabling) and software (Windows 2003 server and backup software, and network security software). I also trained the teachers and staff in connecting and getting the most out of the available services in the network.Tapecon, Inc: I was brought in to train and assist the new MIS Staff in supporting the manufacturing, accounting and custom reporting systems.

Commercial printing firm with locations in Buffalo, NY and Rochester, NY.• Implemented an ERP and accounting solution for both plants. Took the company through the whole process from installation, training, testing, go live, support after the implementation, and through many small updates including one major upgrade.• Managed a project to integrate the two locations by centralizing servers and IT infrastructure to the Buffalo office. This was done by connecting the two locations with a point to point data connection and rolling out virtual desktops to all remote users through Citrix MetaFrame.• Responsible for supporting all of the computer hardware and software systems in both locations.• Was the sole systems administrator for all network and software systems.

• Primary responsibilities were to assist in an evaluation process to select an ERP/Accounting system for the company. • After the resignation from the current “IT Guy” (the QA Manager) in which he deleted files and source code for the business applications, was integral to the re-writing of code and restoring backup files to get the systems back and running again with a minimal amount of downtime.• Was converted to a full time employee of Tapecon in September of 1996

Worked as part of a team converting a legacy system to a client server based system.

Analysis and creation of systems written in Micro Focus COBOL and SCO Unix scripts. Had some administrative tasks such as performing backups, setting up new servers for remote locations, and serving as a backup for the system administrator.