The Program Manager acts as a subject matter expert and advisor for the Offering Manager and Offering Team to identify essential delivery requirements, as well as important timing and stakeholder considerations. Partners with the Offering Manager to optimize market success, aligning with the OM discipline framework. Manages the critical cross-discipline activities and deliverables for successful offering delivery, according to the required delivery cadence. Identifies risks related to delivery. Continuously seeks to assess and improve what is necessary to get offerings to market as quickly as possible. As part of his responsibilities, the Offering Delivery Specialist manages activities and deliverables associated with the launch of offerings and alignment to IBM’s launch processes. Assists with coordination of cross-discipline offering team, works with cross-discipline offering team to plan and execute the critical deliverables as defined in the Delivery and Launch Management framework. Coaches and assists offering team to encourage ownership for the required activities and deliverables. Holds internal offering team accountable to execution of commitments in the Offering Business Plan. Drives execution of program launch targets, time and quality. Drives regularly scheduled review process with cross-functional members, schedule determined by OM. Coordinates risk management review with offering team including identifying risks, as well as risk mitigation and contingency planning. Leads the program change management process. Ensures quality planning within the offering program. Ensures visibility of offering launch status. Prepares regular updates of status, issues, and risks for Launch Readiness monitoring, as well as any other requested reports for Executive review. Identifies areas of improvement in the launch processes and works with stakeholders to drive necessary changes for velocity and enhanced client experience.

The Offering Manager provides detailed direction on key technical and marketing tasks to launch an offering feature, offering, or collection of offerings in the portfolio. Accountable for key outcome metrics, including customer satisfaction, accessibility and revenue and profitability of assigned offering. Performs or commissions analysis to identify needs and quantify opportunity. Has regular meetings with target market customers and prospects to gather market requirements and develops an understanding of the competitive landscape and key market influencers inclusive of offering capabilities, consumability, and go-to-market strategies. Articulates market problems to the broader offering team. Leads designers and developers to translate prioritized market requirements to development plans (e.g., via personas, use cases, user stories, and/or market requirements documents), helping to define a differentiated offering. Works collaboratively with development leaders, product architects, product designers, and key customers to appropriately package features into offering releases and ensure offering designs reflect business objectives (e.g., by creating quarterly roadmaps, monthly release plans).

Veteran owned business. Incorporated on May 9, 2019. Provides unique consulting solutions and strategies to software teams working with the US Navy to solve logistics and maintenance challenges in the 21st Century.• Consulted for InterlocSolutions in developing an end-to-end logistics and maintenance solution for all platforms in the US Navy.

Coached and mentored this Austin-based startup to win the INCubator 2020 National Championships. Raised over $20K in pitch award funding and City of Austin GTOPS grants.• Taught a team of young entrepreneurs how to build a mobile application that delivers a VR experience to senior citizens in assisted living facilities.• Coached the team in Design Thinking, building external partner relationships, and how to create a secure financial transaction platform.• Closed over 25 medium business customers. Projected to generate $50K in YR1.

Directed a team of nine military officers and staff through a comprehensive training program for 70+ Navy and Marine Corps officer candidates including professional development, academics, leadership, management, and ethics. Commissioned over 40 Navy and Marine Corps officers. Mentored and taught military history and Leadership & Management courses at the University of Texas at Austin. Administered over 36 Navy and Marine Corps programs to include: travel, financial, supply & logistics, IT systems management, security clearances, medical records, academic course development, and physical training. Managed and advised 20+ graduate students in academic excellence, leadership and professional development.Accomplishments:• Managed and executed 3 fiscal budget planning cycles for the Commanding Officer/Professor of Naval Science - aligning $1M+ in public and private funds to create a more efficient student training cycle. • Drove the program management and inspection process resulting the NROTC unit rated as well above average during its summer 2017 quadrennial Inspector General review.• Developed and taught one of the few Leadership & Management courses at the University of Texas at Austin.• Key team member in developing a national ROTC collaborative data management program to track the performance metrics of student training. Provided customer requirements and metrics to support software development. • Effectively applied NROTC assets to university requirements to support public events to include football games, veteran recognition events, and Austin Navy Week 2017.

Worked with the Co-Founder and team to construct a business plan for a GIS mapping start up - performed market validation, modeled financials and develop a marketing plan. Accomplishments:• Lead the market validation research team. Opened new channels for revenue-generating tens of thousands of new revenue dollars.• Formulated a detailed go-to-market strategy by using Business Model Canvas techniques, risk register, risk analysis and fishbone cost-revenue analysis to launch the product into the market.• Developed the basic operations plan using project management tools, such as Agile, MS Project and risk analysis tools.• Built revenue, pricing, and adoption models for an effective launch.

Directed, trained and certified a 40+ member staff in large scale combat operations at sea. Worked closely with senior and subordinate military staffs to maintain accurate readiness reporting, risk assessment and training status of naval assets. Trained staff to employ strategically employ the Navy’s most advanced information and technology systems and the world’s most sophisticated multi-billion dollar maritime weapons systems. Accomplishments:• Leader of a 12+ person multifunctional planning group which initiated and planned all future strike group operations through two deployments resulting in the successful completion of over 10 multi-national operations.• Orchestrated two large scale, multi-national, multi-time zone synthetic training exercises coordinating over 100 assets, five major planning staffs, and millions of training dollars resulting in the near flawless certification of Battle Force Seventh Fleet battle staff.• Prepared 60+ naval officers in all maritime operations to counter any threat in Western Pacific, managing tactical use of >70 aircraft, multiple warships and submarines and advanced strategic operations with maritime partners.• Established logistics procedures for the Philippine disaster relief efforts in 2013 saving countless lives.• Authored the Navy’s first multi-carrier tactical employment guide for operations in the Western Pacific. laying the blueprint for future naval operations. Required reading for all Navy strike group staffs.• Overhauled, implemented and standardized operational and administrative reporting procedures which were deemed BEST PRACTICES by the Navy’s certifying authority. • Authored the Navy’s guide for countering threats to unarmed research vessels in the Western Pacific.

Responsible for leading, directing, and managing the 350+ person organization in operations and training. Oversaw the personnel management & development, budget, staffing requirements, weekly operations reviews, and cross-functional workstream processes for a multifunctional crew including engineering, weapons systems, communication systems, operations, aircraft employment and supply chain. Facilitated daily operational meetings with focus on immediate and future mission objectives. Coached department heads and project leaders. Anticipated resource competition and removed impediments to success. Accomplishments:• From March to April 2011, managed the ship’s contingency response team for post-tsunami operations in Sendai, Japan. Conducted logistical support operations in contaminated waters and managed radiation contamination in ship’s life support systems. Over 30 tons of supplies safely delivered with no loss of life or impact to the health of ship’s crew.• Realigned all human resource efforts for over 400 crew members to include training, promotion, family support and healthcare. The ship was recognized as one of the top commands on the waterfront by senior admirals. • Managed over a dozen large scale, multimillion-dollar maintenance packages on engineering plants, combat suites and weapons systems. All projects were completed on time and within budget ensuring the ship was mission ready.

Engaged with senior U.S. and foreign dignitaries, national security policymakers, and military and intelligence community staffs to provide timely insight and policy recommendations to the Chief of Naval Operations. Led high-priority studies and analyses directly informing the Chief of Naval Operations on numerous domestic and international policy, strategy, and national security studies. Provided a roadmap for a high-visibility quantitative study on Navy suicide rates. Ensured compliance with DoD security protocols for all CNO advisors.Accomplishments:• Studied, conceptualized, and advocated for the Navy’s Strategic Studies Group to focus on hypersonic warfare. Results of this study are used as strategy and tactics in the Western Pacific. • Coordinated with the heads of the Navy Staff in the Pentagon and developed the Chief of Naval Operations’ lead talking points for the 2009 Senior Executive Conference setting the tone for naval policy for the next five years.Researched and developed innovative strategies for the Navy’s role in Irregular Warfare making a direct impact to force employment in Iraq and Afghanistan.

Senior principal assistant to the Branch Chief in EUCOM’s efforts in developing, revising, and coordinating US plans for the defense of Europe and the Homeland against ballistic missile attack. US representative in planning and exercise events with NATO members and other partners.Accomplishments:• Charged with leading the collaborative efforts among multiple organizations to obtain the best ballistic missile defense strategy options by creating integrated planning teams. All objectives were delivered ahead of schedule with sound and actionable recommendations. • Recognized as a ballistic missile defense expert; represented the European Command’s equities at planning conferences in the Arabian Gulf, at Central Command and at the Northern Command. Assessed the capabilities and limitations of ballistic missile technology and its ability to deliver accurate results across two continents. All technologies to include communications systems and weapons systems were analyzed and assessed for best possible solutions. Strategies developed led to the deployment of four ballistic missile defense ships to Spain in 2011. • Brokered a Memorandum of Agreement between the European Command the Central Command for effective employment of missile defense radar systems establishing sound theater security policies in the Middle East.

Director of the largest of five departments: 80+ personnel and $600M in technology to include advanced communications and weapons systems in a major warship. Responsible for all aspects of training a ship’s crew of over 300+ personnel in warfighting tactics, techniques, and procedures. Lead air defense training efforts for ten warships and over eighty warplanes to include multiple international exercises. For three years, ensured all aspects of the AEGIS system were combat ready including all computer and communications equipment, radar, and weapons control systems.Accomplishments:• Lead the ship through its once in every five years’ material and engineering systems inspection. Set the tone, conducted the inspections, tracked the milestones, measured the results, prepared schedules, aligned resources, sought outside assistance, conducted multiple rehearsals and qualified numerous personnel in the operations of weapons and engineering systems. All efforts resulted in a rare passing grade for ships of that class in 2007. Garnered the highest compliments from the Senior Member of the Board of Inspection and Survey.• Instituted and managed a shipboard electronics repair program saving the Navy millions of dollars.• Directly accountable for hundreds of millions of dollars of naval ordnance. Recognized and corrected significant material condition shortfall in the ammunition magazines avoiding the ship from being decertified to carry munitions. Managed over a $100k budget in funds during major maintenance periods.• Lead all efforts for shipboard anti-terrorism and force protection operations in foreign ports with zero security incidents.• Initiated and built the command’s boarding and inspection team to support UN resolution enforcement against Iraq.

Lead, mentored, and monitored day-to-day operations a company of approximately 150 college students. Tracked all metrics of development to include: performance, moral aptitude, academics, physical training, professional development and leadership potential. Thoroughly evaluated, advised and sometimes disciplined potential Navy and Marine Corps officers. Taught four semesters of Leadership and Management. Coached and championed the Naval Academy Debate Team. Twice coordinated school-wide stakeholders to matriculate over 1200 new students on Induction Day (I-Day).Accomplishments:• After assuming command of a company ranked 30 out of 30, applied meticulous attention-to-detail processes and a hands-on leadership style immediately catapulting the company to the top 5 of 30 in less than a year from 2001 to 2003. Metrics included: superior performance in athletics, academics, professional skills, conduct and extracurricular activities.• Coached and administered the Naval Academy’s collegiate Debate Team to include twice hosting over fifty schools for a three-day tournament. Recognized as one of the few premier national tournaments. Tireless efforts secured additional funding for a new associate professor to take the reins of the team before the program dissolved.• Innovated and established the first ever web-based system to in-process 1200 candidates dramatically reducing Induction Day time by 20%. Developed, communicated, and tested the requirements with the institution’s IT team. Received highest praise from university officials for maintaining 100% real-time accuracy of all new students on their first day.

Lead a division of over 20 sailors in the maintenance and operation of the ship’s AEGIS weapons systems. Led testing efforts to maintain a $200M combat suite under all at sea conditions. Effectively met all operational mission requirements for missile systems. Served as the ship’s coordinator and POC for its major once in every five years’ material and engineering systems inspection mandated by Congress Accomplishments:• Recognized for superior shiphandling skills, selected as the Junior Officer shiphandler of the year 1999.• Developed and practiced new coordination procedures for the maritime defense of the Korean Peninsula. Results of direct and hands-on leadership lead to an over 90% promotion rate for the division’s team.

Lead a division of over 20 sailors in the ship’s information operations. Lead a division of 10 electricians in maintaining and repairing the ship’s electrical systems. Monitored all shipboard training efforts.Accomplishments:• Managed the ship’s Morale, Welfare and Recreation budget of over $70K. Frugal business practices resulted in the purchase of a crew’s van dramatically increasing quality of life. • Realigned the ship’s damage control efforts creating a more effective means to combat fires and flooding directly resulting in a shortened inspection and certification cycle.• Chosen as the only junior officer to qualify to operate the ship’s electrical and propulsion plants. A responsibility normally reserved for more seasoned personnel.• Rebuilt the ship’s Electrical Safety and Quality Assurance programs. Recognized as one of the top programs on the waterfront.Selected as the ship’s first Training Officer. Built a ship-wide training program from scratch. Overhauled the readiness and reporting procedures. Realigned shipboard metrics to accurately reflect mission status to the next echelon. The training program became the squadron standard.

Go to class, pt, learn about leadership, navigation and warfighting.