Brian Jones Email & Phone Number

Crawley

JPD IT Services LTD is a Crawley based IT services company providing IT support to both business and personal customers. We are able to provide Microsoft cloud consultancy, licensing and hardware sales, computer purchase advise and sales and anti-virus solutions. Currently partnered to Microsoft, Dell and Bitdefender.Currently supporting Office 365.

Crawley, England, United Kingdom

Trancendance podcast producer and DJ

London And South East Informatics

• My role at HEKSS is to provide 1st, 2nd and 3rd line support to 170 shop floor and board level users over the Kent, Surrey and Sussex region. HEKSS is responsible for the commissioning of postgraduate training for.
• Building and maintaining a Microsoft System Center 2012R2 Configuration Manager Infrastructure.
• Building and maintaining a Microsoft System Center 2012R2 Virtual Machine Manager infrastructure.
• Building a new domain controller with which to recover the domain after a critical primary domain controller failure.
• Merging two domains and managing the moving of users and computers across to the new domain.Duties include:
• 1st, 2nd and 3rd line support to users via telephone or email, and visiting desk side where necessary.

• Helpdesk for 350 users globally, including the UK, Oman, Dubai, Ghana, Kenya, Singapore, Hong Kong, and many others.
• Remote support using logmeinrescue and vnc
• Supporting users of all levels, from warehouse staff through to board members
• Troubleshooting and resolving problems with operating systems, hardware and Microsoft Office applications as well as many bespoke applications.
• Diagnosing server issues, both with terminal services and back end servers.
• Performing server reboots and service restarts where necessary with physical machines and virtual machines via VMware virtual centre.

My role at BOC was a customer service based role. I took orders for and delivered gases and safety equipment to the laboratories and wards at Imperial College (which covered the hospitals at St Mary's and The Royal Brompton as well). I also fitted and checked the equipment and fittings for safety.

In my role as Database Administrator at N2O, I was solely responsible for the support of the desktop and back office systems. This involved taking and dealing with helpdesk calls, upgrading and installing of software and hardware, server maintenance (in the Windows NT and 2003 environments) and the daily backup of the servers. The database in use at the.

In this role, I acted as a first point of contact for customers. I dealt with complaints, analyzed people's accounts and booked service calls if there was a problem, and sold British Gas products and services. I received three customer recommendations for excellent service during my time there. While I was at British Gas, I was chosen as part of the first.

Bachelor Of Science (Honours) In Technology, Technology, 2:1

Education record