I help people turn their businesses into brands and customers into fans.What do airlines, alcohol and pantyhose have in common? Well, besides the obvious – me.My clients have gotten me high, gotten me drunk, and gotten me strange looks from my wife. But the last 30+ years hasn’t just been fun and games. It’s been a lot of challenging situations to grow businesses big and small like JetBlue Airways, mike's hard lemonade and Zappos.com – not to mention the business of an iconic creative ad agency, The Ad Store. And I've done it as a creative director/copywriter, brand planner, account executive and, some might say, spiritual guide (but I'm not claiming to have saved any souls). It’s cliché to say I've worn a lot of hats during my career, but it’s also true. Very few people have had the experience of managing so many agency responsibilities, client relationships and a growing New York ad agency.