• Led cross-functional teams in the development and launch of a new DTC streaming app, from concept to market entry • Pioneered and directed strategic initiatives that demanded quick decision-making and resource allocation, consistently delivering on critical business objectives • Demonstrated exceptional leadership in overseeing diverse project teams, fostering collaboration, and driving synergy across departments • Leveraged strong analytical and problem-solving skills to identify opportunities for efficiency improvements and cost optimization, resulting in enhanced project performance • Maintained a proven track record of meeting or exceeding project timelines and budgets, consistently driving projects to successful completion • Acted as a strategic advisor to senior management, providing valuable insights and recommendations to inform high-stakes decision-making

• Implement and manage the User Acceptance Testing process for a large scale multi-country multi-platformapplication launch• Mentored a Senior Consultant and 2 junior resources, providing guidance and project oversight• Manage 100+ User Acceptance Testers working through 15k use cases across multiple countries andplatforms• Ensure the product is compliant with the new Omnibus Directive in the EU by managing multipleworkstreams and stakeholders• Oversee reporting and consistently update client leadership• Work cross-functionally to implement new features into the product to ensure compliance to update EU laws

• Project Manager for End User Training delivery on large-scale complex digital transformation effort for major northeast Utilities client, managing delivery team of 5 vendor & client resourcesto the client, owning statement of work, scope definition, resourcing, and financials• Create and maintain End User Training project plan, strategy, and course curriculum, ensuring timely achievement of keymilestones and success criteria• Manage & mitigate delivery risks, issues, and cross-stream dependencies in close collaboration with development,functional design, testing, architecture and change management teams• Advise client leadership on agile transformation best practices & serve as scrum master on daily project standup meetings

• National Program Lead for North America new recruit engagement program, owning vision, charter, objectives, and budget• Consult closely with C-Suite across North America business units to ensure program alignment to recruitment strategy• Design and deploy engagement surveys for 300+ new recruits to inform retention strategies and derive insights, driving response rate of 90%+• Conduct workshops & focus groups to improve national new recruit onboarding experience• Provide dedicated new recruit talent development coaching, mentorship, and support

• Change Management Lead on large-scale complex digital transformation effort for a major northeast Utilities client, owningchange management strategy & leading to successful Phase 1 rollout to 300+ end users• Establish and onboard a Change Ambassador Network of 40+ key end user stakeholders to foster organizational alignmentand solution adoption across 3 key business user groups• Conduct end user solution demonstrations and capture feedback to inform configuration changes & future enhancements• Create and distribute change management communications & materials to 200+ client stakeholders• Analyze change readiness survey data, driving actionable insight around refresher training strategy & addressingknowledge gaps

Project Scheduler- Managed complex 8000+ line project plan - Created reports to update project and client leadership on the status of project and project plan- Drove project alignment session with the client and third-party leadership to ensure multiple parties were driving towards common goalsAssist HR with the recruitment of prospective employees- Member of “Final Push” campaign to influence prospects to sign offer letters with Capgemini

• Created market model and competitive landscape framing for business plan in close collaboration with company CEO, resulting in 20% increase in fundraising inflows• Conducted extensive market and industry research to compile a matrix of prospective strategic partners and competitors

Graduate Student Manager for the Men's Basketball team as well as MBA recipient. Social Media and Marketing Coordinator:- Manage the DaytonTrueTeam social media accounts on Twitter and Instagram- Content creator and distributor of program recruiting mail-outs made using Photoshop and PowerPoint - Collaborated with the Marketing Department on post season campaigns to engage as many fans as possible- Developed marketing schedules for when to activate certain posts, events, engagements, etc.Coaching duties including in game and practice:- Participated in coaching practice via drills and practice scenarios- Developed post players in pre-practice group instruction via drills and move development- Train student athletes through move progression and shooting progressions via individual instructionTrained incoming managers on culture inside program, job duties, work ethic expected, etc.Managed apparel and uniforms projects for players and staff - Streamlined process for ordering and designing new apparel by finding alternative solutions to current processes- Communicated with vendors to discuss budget, timelines, process and due dates- Designed uniforms for 2016-2017 season as well as alternate for 2015-2016- Designed and distributed all apparel for program from catalogue to in getting it in handManaged Gold Standard practice point system including developing reports to showcase performance via Excel

- Actively managed the To Act as a Unit course series on Professionalism for newly on-boarded staff, includes coordinating logistics, tracking metrics and measurement, and effectively communicating with professional staff and faculty- Lead a task force with a directive from the Chief of Staff to tailor the options of learning management systems used at the Clinic - Co-authored a paper on Professionalism at the Cleveland Clinic to be presented at the Academy for Professionalism in Healthcare Conference in May 2014- Assisted in the leadership development process for physician and research staff, including onboarding and orientation activities, leadership education and training, succession planning, and regional and international leader development- Created the first visual concept map to serve as the framework of Professionalism for the Cleveland Clinic and to be used as a model of Professionalism in healthcare

- Assisted in the leadership development process for physician and research staff- Assisted in coordinating course series on professionalism for newly on-boarded staff - Created conceptual mapping of professionalism activities to illustrate developmental partnerships and operational strategy- Created first ever distance learning option for the Staff Development Office and Cleveland Clinic Academy

Helped with various activities concerning the Basketball Academy, including business operations and on court coaching.