Brian F. Email & Phone Number

Springfield, MO, US

Reading, PA, US

As a Systems Administrator for Enersys, my day to day consists of the following:- Led our local IT team of four people and developed work instructions and help guides that make my team more efficient.- Administrating our server farm, SAN, and local backup NAS.- Administrating our Kaseya VSA system to manage our servers, PCs, and Patch management.- Worked.

Bakersfield, California, US

As a Security and Systems Administrator I handle the following area's.- the company's WAN / LAN facing security stance.- staying current on security threats both internal and external.- Investigations- Server and Workstation penetration and remediation- security team planing and posturing for the future.

Bakersfield, California, US

As a Systems Administrator, I assist my IT team in the following area's.- Server Maintenance- Testing and Installation of IT systems- Help desk break fix work

Investigate incidents caused by malicious activity, providing mitigation and prevention for the future. Focused Managed IT services and solutions including planning, implementation, while providing ongoing service and support for customers. Created and implemented standard operating procedures to improve key performance indicators. Enhanced the monitoring.

Monroe, LA, US

worked with the Internal Network Services Network Operation Center to manage...- Tier 1 ACD troubleshooting for Avaya Platform and Avaya Move, Add, and Changes. - Tier 1 & 2 troubleshooting of Cisco UC & Cisco UCCE telephony, including the Centurylink Broadsoft and Hosted Voice Platform.- Tier 1-3 surveillance & troubleshooting of the Management Network.

Monroe, LA, US

I handled the Hosted Voice Platform, Public Branch Exchange, Automatic Call Distribution management, Mutli Site VoIP Deployments and management, Server maintenance, Technical support, advice, contractor management, Moves adds & changes, and Tier 2-3 troubleshooting for the above state platforms. Always working towards better communication between the many.

Monroe, LA, US

*Public Branch Exchange / Automatic Call Distribution Moves, Adds, & Changes for Nortel CS1000* Multi-Platform / Multi Site Voip Deployments, Support, and Moves, Adds, Changes for Cisco UC & UCCE, Centurylink Broadsoft and Hosted Voice services* troubleshooting VOIP and PBX issues* Project Management and ability to work with many different teams to achieve.

Transport of Data, Provisioning of services for business & residential customers.Proficient on Calix C7, AFC, F5 fiber, Cisco, and D-Link network equipment.Troubleshooting, and repair of services.Advanced tester and quality of service.

Gulfport/New Orleans, MS/LA, US

Deposit & Cash checks Collections for charged off accounts Balanced teller till accurately Audit vault and teller areas

Accept incoming Verizon technical support calls and made outgoing if necessary. Troubleshooting and repair of subscriber internet troubles Dispatching and directing of field technicians

Indianapolis, IN, US

As a CSR for the State of Indiana, I helped people establish residency, personal identification, vehicle title and registration status with a smile. I worked with an awesome group of people who in a very bureaucratic world, strove, and drove change. While I was there, I helped lower the BMV wait time from 2 hours to less than 5 minutes for most.

Long Term Home Health / Cna, Health Services/Allied Health/Health Sciences, General

General Studies - High School Diploma, General Studies