Brian Froehlich Email & Phone Number

Bridgeport, Ct

Sales - Hardware ConsultantInside sales specialist and technical consultant for Better Building Hardware, specifying complex hardware solutions and responding to customer requests• Specify custom hardware solutions for designers, builders and workshops • Monitor sales inbox, incoming calls and customer-initiated orders• Identify and remedy website functionality/information issues• Build and maintain customer relationshipsOperations - AssociateManage the processing, procurement and fulfillment of e-commerce and project orders • Execute order fulfillment with project managers to facilitate the delivery of large orders• Submit and monitor vendor purchase orders per online orders and verify order confirmations• Maintain product inventory an process incoming and outbound warehouse shipments• Monitor outgoing shipments to ensure orders are shipped per delivery due dates

Stamford, Ct

• Brainstorm and execute programs in marketing, operations and website development for a pro-social company creating free educational programs underwritten by for-profit and non-profit organizations• Delegate assignments, oversee events, and coordinate communication between event staff to ensure overall customer and lessee satisfaction and experience• Track deliverables and make recommendations for process improvements in data collection, operations, and company strategy• Organize, review and proof marketing campaigns, creating relevant materials, and assessing ROI• Maintain database of projects to ensure accurate and current information reporting• Used content and contact management systems, HTML/CSS languages, and photo and video editing software to implement effective operations• Liaised with program participants and resolved incoming requests• Coordinated and supported client and company events and trade shows • Maintained participant and contact databases • Maintained and troubleshot all office equipment and inventory

Wilton, Ct

• Supervised six employees, overseeing training, food service, and lottery operations for a privately-held, locally-owned gas stations and convenience store• Completed submitting, receiving, and reconciling for weekly orders• Scheduled work shifts and coordinated schedules, utilizing conversational Spanish when needed

• Cultivated leads and met one-on-one with potential customers to sell Cutco products and provide customer service according to industry and sales best practices• Assisted branch manager in training, office operations and recruiting• Mentored junior sales representatives

Koloa, Hawaii

Inventoried and reconciled property assets.Performed various tasks as needed.